Other Problems; Error Message - JVC GZ-HD520 User Manual

Troubleshooting

Other Problems

The slider and operation buttons do not work.
Touch the slider and buttons around the screen with your fingers.
The slider and buttons do not function if you touch them with your fingernails
or with gloves on.
The displays on the screen do not work even if you touch them.
The unit operates slowly when switching between video mode
and still image mode, or when switching the power on or off.
It is recommended that you copy all videos and still images onto your
computer, and erase the files from this unit. (If there are many recorded files
on this unit, it takes time for the unit to respond.)
The image is grainy.
When digital zoom is used, the image becomes grainy as it is digitally
enlarged.
The unit heats up.
This is not a malfunction. (This unit may become warm when used for a long
time.)
When connecting to the HDMI mini cable, the image or sound
does not appear on the TV properly.
The image or sound may not appear on the TV properly depending on the
TV connected. In such cases, perform the following operations. (1)
Disconnect the HDMI mini cable and connect it again. (2) Turn off and on
this unit again.
"Connecting via the HDMI Mini Connector" (A p. 42)
The language on the display changed.
It may occur when you connect this unit to a TV with different language setting
using an HDMI mini cable.
"Operating in Conjunction with TV via HDMI" (A p. 42)
HDMI-CEC functions do not work properly, and the TV does
not work in conjunction with this unit.
TVs may operate differently depending on the specifications, even if they
are HDMI-CEC compliant. Therefore, the HDMI-CEC functions of this unit
cannot be guaranteed to operate in combination with all the TVs. In such
cases, set "HDMI CONTROL" to "OFF".
"HDMI CONTROL" (A p. 104)
Make a backup of important recorded data.
It is recommended to copy your important recorded data to a DVD or other
recording media for storage. JVC will not be responsible for any lost data.
118

Error Message?

SET DATE/TIME!
Connect the AC adapter, charge the battery pack for more than 24 hours,
then set the clock. (If the message still appears, the clock battery is
exhausted. Consult your nearest JVC dealer.)
"Clock Setting" (A p. 14)
COMMUNICATION ERROR
Reconnect the USB cable.
Turn off this unit and the devices connected to it, and turn them on again.
Reattach the battery pack.
FORMAT ERROR!
Check the operating procedure, and perform once again.
"FORMAT HDD" (A p. 106)
Turn off this unit, and turn it on again.
DATA DELETION ERROR
Check the operating procedure, and perform once again.
"DELETE DATA ON HDD" (A p. 108)
Turn off this unit, and turn it on again.
MEMORY CARD ERROR!
Turn off this unit, and turn it on again.
Remove and re-insert the microSD card after detaching the AC adapter and
battery pack.
Remove any dirt from the microSD card terminals.
If the above does not solve the problem, back up your files and execute
"FORMAT SD CARD" in the media settings menu. (All data will be deleted.)
"FORMAT SD CARD" (A p. 107)
NOT FORMATTED
Select "OK", then select "YES" on the "DO YOU WANT TO FORMAT?"
screen.
RECORDING FAILURE
Remove and re-insert the microSD card.
"Inserting a microSD Card" (A p. 13)
Remove any dirt from the microSD card terminals.
Insert the microSD card before turning on the power.
Do not subject this unit to strong impact/vibrations.
CANNOT TAKE MORE STILL IMAGES AT THE MOMENT
Stop video recording before taking still images. (If the microSD card is
removed and inserted during video recording, still images cannot be
recorded.)
PLAYBACK FAILED
Remove and re-insert the microSD card.
"Inserting a microSD Card" (A p. 13)
Remove any dirt from the microSD card terminals.
Insert the microSD card before turning on the power.
Do not subject this unit to strong impact/vibrations.
VIDEO MANAGEMENT FILE IS DAMAGED, RECOVERY IS
REQUIRED TO RECORD/PLAYBACK, RECOVER?
Select "OK" to restore. (Videos that cannot be restored will not be displayed
on the index screen, but you may be able to play them back using
"PLAYBACK OTHER FILE" in the menu.)
"Playing a Video with Defective Management Information" (A p. 37)
UNSUPPORTED FILE!
Use files recorded with this unit. (Files recorded with other devices may not
be playable.)