Troubleshooting
Card
Cannot insert the microSD card.
Make sure not to insert the card in the wrong direction.
"Inserting a microSD Card" (A p. 13)
Unable to copy to microSD card.
To record to the card, it is necessary to perform media settings.
"REC MEDIA FOR VIDEO" (A p. 105)
To use cards that have been used on other devices, it is necessary to format
(initialize) the card using "FORMAT SD CARD" from media settings.
"FORMAT SD CARD" (A p. 107)
116
Playback
Sound or video is interrupted.
Sometimes playback is interrupted at the connecting section between two
scenes. This is not a malfunction.
Cannot find a recorded file.
Cancel group display and date search functions.
"Searching for a Specific Video/Still Image" (A p. 40)
Change the setting in "REC MEDIA FOR VIDEO" or "REC MEDIA FOR
IMAGE". (Files on other media are not displayed.)
"REC MEDIA FOR VIDEO" (A p. 105)
Select "PLAYBACK OTHER FILE" then search the videos on the index
screen. (Video files that have damaged management information can be
played back.)
"Playing a Video with Defective Management Information" (A p. 37)
No date/time display.
Set "ON-SCREEN DISPLAY" in the menu accordingly.
"ON-SCREEN DISPLAY" (A p. 89)
Set "DISPLAY ON TV" in the menu to "ON".
"DISPLAY ON TV" (A p. 102)
Images do not appear on the TV properly.
Disconnect the cable and connect again.
Turn off and on this unit again.
Images are projected vertically on the TV.
Set "VIDEO OUTPUT" in the connection settings menu to "4:3".
"VIDEO OUTPUT" (A p. 102)
Adjust the TV's screen accordingly.
Unable to delete file.
Files that are protected cannot be deleted. Release protection before
deleting the file.
"Protecting Files" (A p. 47)