Smartcard Lost; User And/Or Supervisor Smartcard Lost; Error Messages On The Screen; Installing New Software - Fujitsu ESPRIMO X956 Operating Manual

Troubleshooting and tips

SmartCard lost

Cause
SmartCard lost

User and/or supervisor SmartCard lost

Cause
User and/or supervisor SmartCard lost

Error messages on the screen

Error messages and their explanations can be found in the
documentation for the programs used.

Installing new software

When installing programs or drivers, important files may be overwritten and modified. To
be able to access the original data in the event of any problems following installation,
you should backup your hard disk prior to installation.

Restoring the hard disk contents

You will find the instructions for restoring the contents of the hard disk in the "Recovery Guide" manual.
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Troubleshooting
► If you are working in a network, contact your
system administrator, who can boot your
system with a Supervisor SmartCard.
Troubleshooting
► If you have lost your User SmartCard, you
can continue working with the Supervisor
SmartCard and initialise a new User
SmartCard or deactivate the SystemLock
function.
► If you have lost the Supervisor SmartCard,
you can continue working, but you no longer
have all your rights and can no longer
initialise a Supervisor SmartCard.
► If you have lost both SmartCards, you can
no longer boot your system. Please contact
our Service Desk. You must provide proof of
ownership for the device. Then the Service
Desk will refer you to our service partner,
who will unlock your device (for a charge).
Fujitsu