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en Home Connect
7 Home Connect
This appliance is network-capable. Connecting your ap-
pliance to a mobile device lets you control its functions
via the Home Connect app, adjust its basic settings
and monitor its operating status.
The Home Connect services are not available in every
country. The availability of the Home Connect function
depends on the availability of Home Connect services
in your country. You can find information about this at:
www.home-connect.com.
The Home Connect app guides you through the entire
login process. Follow the instructions in the Home Con-
nect app to configure the settings.
Tips
¡ Please consult the documents supplied by
Home Connect.
¡ Please also follow the instructions in the Home Con-
nect app.
Notes
¡ Please note the safety precautions in this instruction
manual and make sure that they are also observed
when operating the appliance via the Home Con-
nect app.
→ "Safety", Page 2
¡ Operating the appliance on the appliance itself al-
ways takes priority. During this time it is not possible
to operate the appliance using the Home Connect
app.
¡ In networked standby mode, the appliance requires
a maximum of 2 W.
¡ If you need your device's MAC address to connect
to your home network, you can find this next to the
rating plate. → Page 12
7.1 Setting up Home Connect
Requirements
¡ The appliance is connected to the power supply and
is switched on.
¡ You have a mobile device with a current version of
the iOS or Android operating system, e.g. a smart-
phone.
¡ The mobile device and the appliance are within
range of your home network's Wi-Fi signal.
Download the Home Connect app.
1.
Open the Home Connect app and scan the follow-
2.
ing QR code.
8
Follow the instructions in the Home Connect app.
3.
7.2 Resetting the connection
To reset the saved connections to the Wi-Fi and to
▶
Home Connect, press and hold
same time until
goes out.
7.3 Software update
Your appliance's software can be updated using the
software update function, e.g. for the purposes of op-
timisation, troubleshooting or security updates.
To do this, you must be a registered Home Con-
nect user, have installed the app on your mobile device
and be connected to the Home Connect server.
As soon as a software update is available, you will be
informed via the Home Connect app and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start in-
stalling it via the Home Connect app if you are in your
local area network. The Home Connect app will inform
you once installation is successful.
Notes
¡ You can continue to use your appliance as normal
while updates are downloading. Depending on your
personal settings in the app, software updates can
also be set to download automatically.
¡ We recommend that you install security updates as
soon as possible.
7.4 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip: For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com
7.5 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
Home Connect server (initial registration):
¡ Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi
communication module installed).
and
at the
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