Information Codes - Samsung NV66M3571BS User & Installation Manual

Problem
The oven does not • If the door is often
cook properly. opened during cooking.
The set is warm • This is because pyro
during pyro cleaning. cleaning uses high
temperatures.
• Pyro cleaning uses high
There is a burning
smell during pyro temperatures, so you
cleaning. may smell food residue
burning.
• This is because the
Steam cleaning does
not work. temperature is too high.
Dual cook mode does • If the divider is not
not work. properly assembled.
Single cook mode • If the divider is inserted
does not work. in the oven.
NV66M3571BS_EE_DG68-00890A-01_SV+NO+FI+DA+EN.indb 39
Cause Action
• Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
frequently open the door,
the interior temperature
will be lower and this
may affect the results of
your cooking.
• This is not a product
malfunction, so there is
no need to worry.
• This is not a product
malfunction, so there is
no need to worry.
• Cool the oven and then
use.
• Insert the divider
correctly and use.
• Take out the divider and
use.

Information codes

If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning
C-d1 Door lock malfunctions.
C-20
C-21 Sensor malfunctions.
C-22
Only occurs during EEPROM Read/
C-F1
Write.
If there is no communication
C-F0
between the main PCB and sub PCB.
Occurs when a communication
C-F2 problem is maintained between the
Touch IC <-> Main or Sub micom.
Button problem
C-d0 Occurs when a button is pressed and
held for a period of time.
Action
Turn off the oven and then
restart. If the problem
continues, turn off all power
for 30 seconds or more and
then reconnect. If the problem
is not fixed, please contact a
service centre.
Turn off the oven and then
restart. If the problem
continues, turn off all power
for 30 seconds or more and
then reconnect. If the problem
is not fixed, please contact a
service centre.
Clean the buttons and make
sure there is no water on/
around them. Turn off the
oven and try again. If the
problem continues, contact a
local Samsung service centre.
English 39
2017-03-14 12:06:28