Troubleshooting - Philips Lumea BRI947 Manual

Troubleshooting

Problem
The device/adapter
becomes warm during
use.
When I place the device
on the skin, it does not
release a flash. The
'ready to flash' light
blinks orange.
The 'ready to flash' light
blinks orange and all 5
intensity lights blink as
well.
The 'ready to flash' light
does not light up white.
The device produces a
strange smell.
The device does not
flash, the fan is not
switched on and all 5
intensity lights blink.
Possible cause
It is normal for the device
and adapter to become
warm (but not too hot to
touch) during use.
The fan is not working.
The cooling airflow of the
fan is blocked by hands or
a towel.
Your skin tone in the area
to be treated is too dark.
The device needs to be
reset.
The device is not
completely in contact with
your skin.
The light exit window or
the SmartSkin sensor is
dirty.
You have not removed the
hairs on the area to be
treated properly. These
hairs may get burned and
can cause the smell.
The attachment is not
attached properly.
Solution
Use the device in a slightly cooler environment
and/ or let it cool down before continuing use.
Check if the attachment is well connected.
Clean the connectors on the attachment if
needed. In case the attachment is well
connected and it is possible to produce flashes
with the device, contact the Consumer Care
Center in your country, your Philips dealer or a
Philips service center.
Make sure the cooling airflow of the fan is
unblocked.
Treat other body areas with lighter skin tones
with Lumea Prestige.
To reset the device, take the plug out of the
socket, wait for 30 minutes to let the device
cool down. The device should function
normally again. In case it does not work again,
contact the Consumer Care Center in your
country.
Place the device at a 90 degree angle on the
skin so that the integrated safety system in in
contact with your skin.
Clean the light exit window and the SmartSkin
sensor carefully.
Pretreat your skin before you use Lumea
Prestige.
Make sure you attach the attachment
completely. If necessary, clean the electronic
contacts on the attachment.
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