Viewing The Help Screen; Product Status Messages - Epson ET-2850 User Manual

• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
• macOS 10.12.x, 10.13.x, 10.14.x, 10.15.x, or 11.x: You can manually update the software by opening
the App Store, selecting Updates, searching for a software update option for Epson Software, and
selecting Update.
Parent topic:

Viewing the Help Screen

You can view troubleshooting or how-to topics on the LCD screen at any time.
1. Press the
You see a screen like this:
2. Select an option to view instructional images or animations.
Parent topic:

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD code
(E-01)
Solving Problems
help button.
Solving Problems
Condition/solution
A printer error has occurred. Turn the product off and then back on again. If the error
continues, check for a paper jam. If there is no paper jam, contact Epson for support.
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