Alarm.Com ADC-V622 Manual

Alarm.Com ADC-V622 Manual

Set up a video callout notification
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Set up a video callout notification for the ADC-V622
The Call-Out button on the ADC-V622 allows the user to receive an alert to start a call when the button is pressed.
Important: The Video Callout notification is only available for the ADC-V622 video camera.

Create the video callout notification

The video callout notification is created using the Customer Website or app.

Using the Customer Website:

1. Log into the Customer Website.
2. Click Notifications.
3. Click + New Notification.
4. Click Video Callout.
5. Enter the desired name for the notification.
6. In For the selected devices, click to select the ADC-V622 cameras to trigger the notification.
7. Click to select Button Pushed if it isn't selected.
8. Configure the time frame and notification filtering.
9. In Recipients, click + Add Recipient to select which contacts receive the notification.
10. Click to select the entries in the Address Book to be notified.
◦ If a contact is not listed:
a. Click + New to add a new Address Book entry.
b. Enter the new contact's information, then click Add Contact.
11. Click Close.
12. Verify the notification is configured with the desired settings.
13. Click Save. Allow a few minutes for the settings to save to the device, then test the notification.

Using the Customer app:

1. Log into the Customer app.
2. Tap
.
3. Tap Notifications.
4. Tap
.
https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Video_Devices/180_HD_Camera_ADC-V622/Set_up_a_video_
Updated: Thu, 09 May 2019 19:53:46 GMT
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Summary of Contents for Alarm.Com ADC-V622

  • Page 1 Set up a video callout notification for the ADC-V622 The Call-Out button on the ADC-V622 allows the user to receive an alert to start a call when the button is pressed. Important: The Video Callout notification is only available for the ADC-V622 video camera.
  • Page 2 The ADC-V622 rings but no notification is received If the ADC-V622 rings but a notification is not received, verify the video callout notification's toggle switch is enabled to indicate it is active and that the correct recipients are included.
  • Page 3 The notification is received but the talk button is missing If the button is missing from the live video stream, verify that the Audio for non-doorbell cameras add-on is enabled for the customer account. https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Video_Devices/180_HD_Camera_ADC-V622/Set_up_a_video_ Updated: Thu, 09 May 2019 19:53:46 GMT...

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