Janam XG4 User Manual
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Janam XG4 User Manual

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XG4
User Manual
Technology at Work
®
Version 2
September 2021
© 2021 Janam Technologies LLC. All rights reserved.

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Summary of Contents for Janam XG4

  • Page 1 User Manual Technology at Work ® Version 2 September 2021 © 2021 Janam Technologies LLC. All rights reserved.
  • Page 2 Intellectual Property rights. Janam Technologies LLC will at no stage be responsible for the inability or failure of the Third Party Materials to operate on this device or in interaction with any other devices of the purchaser. To the maximum extent permitted by law, Janam Technologies LLC disclaims all liability for any claims, de- mands, suits or actions, and more specifically —...

  • Page 3: Table Of Contents

    Unpacking the XG4 Connecting to a WLAN network Recommended Host PC Requirements Wi-Fi Preferences Janam XG4 SDK Mobile Network Charging the XG4 — Battery Safety Tethering Installing and removing the Battery Charging the XG4 Battery XG4 Battery Condition Information Bluetooth...
  • Page 4 General and Account Settings XG4 Regulatory Information 13-1 General Email Settings Regulatory and Safety Approvals 13-1 Account-specific Email Settings XG4 with WLAN and Bluetooth 13-2 Email Inbox Battery Safety Guidelines 13-4 Creating and Sending an Email Battery Charger Guidelines 13-4...

  • Page 5: Introduction

    XG4 is Janam’s next-generation, gun-shaped, rugged mobile computer designed to excel in the most challenging environments. Sleek, lightweight and equipped with the most advanced enterprise technology to take mobile worker productivity to the next level, XG4 is the industry’s most powerful industrial-grade mobile computer with Google’s “Android Enterprise Recommended” (AER) certification.

  • Page 6: Hardware Overview - Front

    15. Barcode reading LED (Right) Power button 12. Battery lock (Left) 16. Barcode scanner Barcode reading LED (Right) Directional keys 17. Camera flash Scan button (Right) Battery lock (Right) 18. Camera Programmable keys Janam Technologies LLC Version 2, September 2021 Introduction 1—2...

  • Page 7: Hardware Overview - Back And Sides

    Lanyard anchor 14. Speaker Pistol grip scan trigger Docking connector 15. Barcode scanner Pistol grip 10. Battery 16. Camera flash Scan button 11. Battery lock 17. Camera Battery lock 12. Scan button Janam Technologies LLC Version 2, September 2021 Introduction 1—3...

  • Page 8: Getting Started

    500 MB disk space for Android Studio Janam XG4 SDK The Janam XG4 Software Development Kit enables programmers to develop applications for Janam XG4 rugged mobile computers running the Android™ operating system. It contains details and instructions for developing applications that access the XG4 embedded scanner.
  • Page 9 JanamCare at 866- 915-5311. Use only battery chargers approved for the XG4 by Janam. Janam and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. Observe the following guidelines for safe use of Li-Ion batteries: 1.

  • Page 10: Installing And Removing The Battery

    Installing and removing the XG4 battery To release the XG4 mobile computer’s battery, press and hold the left and right battery looks together with one hand, and then use the other hand to lift the battery out of its compartment.
  • Page 11 Getting Started User Manual XG4 Battery Condition and Usage Information Android provides information on battery charge level in percent, estimated amount of battery charge remaining, and how much of the battery capacity has been used by various applications and device functions.
  • Page 12 For information about securing the XG4 with a password or pin code, refer to Chapter 3. 3. When powered on, a secured XG4 will also first display the Android lock screen. Swipe up to get to the pin code keypad.

  • Page 13: Touch Screen Navigation

    Power Button (marked red in its center). The display will turn off. To turn the XG4 back on from this state of sleep, depress the Power Key again. The welcome screen will come up, and by swiping up it will return you to the last used app.

  • Page 14: Screen Rotation

    The lock screen shows the current time and date. If the XG4 is secured, it may also display an access prompt. The lock screen can be personalized by changing its color, picture, and sounds. It may also provide a quick status of selected apps (such as messages, emails, etc.).
  • Page 15 XG4’s most frequently used features and applications. The home screen can consist of multiple screens (on the XG4 you can add additional screens to the right of the home screen).
  • Page 16 Swipe right Swipe left Brings up the Brings up more Google News feed. Home pages that may contain apps, folders or widgets. Swipe up Brings up the App screen. Janam Technologies LLC Version 2, September 2021 Getting Started 2—9...

  • Page 17: Home Screen

    Home screen, or drag it to the be set to be circles, squares, right to put it on an additional squircles or teardrops. This ap- Home screen (there can be Janam Technologies LLC Version 2, September 2021 Getting Started 2—10...

  • Page 18: Microsd Card Storage

    Card About microSD Cards The XG4 rugged touch computer has a microSD flash memory card slot in its battery compartment that is compatible with SDXC (Secure Digital Extended Capacity) cards with capacities of up to 2TB (exFAT32 card formatting). Older SD and SDHC cards can also be used. Removable microSD memory is useful for general file storage, uploading and downloading of user data, and more.

  • Page 19: Backup And Restore: Restore

    To restore everything, log into your Google ac- count and all data and settings will be restored. Janam Technologies LLC Version 2, September 2021 XG4 Setup 3—2...
  • Page 20 Android also offers a backup to local storage media. A removable microSD card can be used to restore the XG4 to its fully configured state. This process can also serve as a rapid deployment tool. To create a card backup, go to Tools, then tap on Backup &...
  • Page 21 2. When the reset is complete, the Android lock screen appears. Hard reset (“cold boot”) A hard reset erases all of the data and applications stored in the XG4’s RAM memory. It then reloads the OS, and launches Autoinstall, which re-initializes any APK (Android Package Kit) files. To perform a cold Reset: 1.
  • Page 22 User Manual Resetting the XG4 to factory condition Resetting the XG4 erases all personal data from internal device storage. This includes Google Account information, information about any other accounts, system and application settings and configura- tions, and any downloaded applications. The device is returned to factory condition.

  • Page 23: Android Security

    Show passwords (makes it easier to use complex passwords) Settings > Security & location > Device admin apps (shows apps that can administer the XG4) Settings > Security & location > Advanced > Screen pinning (locks device into one app) Apps &...
  • Page 24 > Security & location > Screen lock. If you have lock screen security in place, you must enter the code before you can change the screen lock type or code. Janam Technologies LLC Version 2, September 2021 XG4 Setup 3—6...
  • Page 25 Security & location > Smart Lock feature. The latter changes locking de- pending on circumstances. This can make using the XG4 both more convenient and more secure. Smart Lock > On-body detection Keeps the XG4 stays unlocked as long as it is on you.

  • Page 26: Privacy Settings

    Privacy Settings Location When connected via Wi-Fi, Bluetooth or mobile broadband and “location” is turned on for your XG4, you can get information based on its location. Examples are commute predictions, nearby stores and restaurants, and local search results. Use Settings >...
  • Page 27 Setup User Manual Device Settings The XG4 can be configured according to personal preferences. This makes the device easy to use and helps to enhance efficiency and productivity. Display Brightness level can be adjusted manually via a slider. If turned on, Night Light turns the screen to a dim, adjustable amber color.
  • Page 28 Show and set notifications options, Set app install location, Clear stored data, Clear cache, or Manage battery use, Open the app by default Manage battery use. See app details (where it’s from, ec.). Janam Technologies LLC Version 2, September 2021 XG4 Setup 3—10...

  • Page 29: Personal Settings Accounts

    Tap Remove account to confirm deletion. Google Account Is it mandatory to have a Google account to use Android on the XG4? It is not mandatory, but without a Google account a lot of useful Android functionality does not work because Android is tightly inte- grated with many Google services.

  • Page 30: Personal Settings: Language & Input

    Autofill service: Set up autofill of addresses, passwords, payment methods. Personal Dictionary: Here you can add, edit, or delete words from your optional personal dictionary. Pointer speed: Adjusts the speed of a mouse connected to the XG4. Text-to-speech output: Here you can configure Google Text-to-Speech, including language, volume, intonation, how numbers are spoken, etc.
  • Page 31 Color inversion: Inverts all colors. Remove animations Large mouse pointer: When using a mouse, the pointer can be large. Accessibility menu: Allows control of the XG4 via large menu. Switch Access: Enables the use of switches to select items, scroll, enter text, etc.

  • Page 32: Introduction

    A given physical area may have multiple wireless local area networks (WLANs), sometimes referred to as Wi-Fi hot spots, which the XG4 can see as it scans for available networks. Typically, wireless local area networks are configured with a security scheme. Wireless devices connected to a wireless network must: A.
  • Page 33 Wireless Network Connection User Manual Connecting the Janam XG4 to a Wireless Local Area Network (WLAN) To initially connect the XG4 to a wireless local area network, go to Settings > Network & internet > WLAN. Turn WLAN networking on. The XG4 will begin searching for available Wi-Fi networks.

  • Page 34: Wi-Fi Preferences

    Security & location. — Keep WLAN on during sleep: Sets Wi-Fi status when the XG4 goes to sleep. It can be set to “Always,” “Only on when the device is plugged in,” or “Never.” — Network rating provider: To help determine what constitutes a good Wi-Fi network, Android supports external Network rating providers.

  • Page 35: Bluetooth

    Introduction Bluetooth is a popular PAN (Personal Area Network) technology used for short-range wireless communication. Devices with Class 2 Bluetooth capabilities, such as the Janam XG4, can send and/or receive information over distances of approximately 10 meters (30 feet). Unlike older infrared technology, Bluetooth does not rely upon uninterrupted line-of-sight between devices that need to exchange information.

  • Page 36: Bluetooth Concepts

    Bluetooth Concepts Bluetooth does not have to be on in order for the XG4 to function. In fact, since the Bluetooth radio consumes power, it should be turned off when it is not needed. You can see that Bluetooth is active...

  • Page 37: Bluetooth Pairing

    XG4 and the iMac allows the MacBook to send files to the XG4, browse files, and the Mac can use the XG4’s cell connection to connect to the Internet. The iMac side is capable of browsing files on the connected XG4, but Bluetooth on the XG4 does not provide that service in the other direction.

  • Page 38: Using The Keypad

    Janam’s XG4 rugged mobile computer offers keypad and touchscreen functionality on the same device. The Janam XG4 comes in three different versions, with either a 42-key function-numeric keypad (see below left), a 31-key numeric keypad (see below middle) or a 52-key alpha-numeric keypad (see below right).

  • Page 39: Blue Key Combinations

    Using the Keypad User Manual BLUE key combinations The lists below show the default button assignments for BLUE key combinations on the Janam XG4’s hardware buttons. These default assignments can be programmed to execute different functions using Program Buttons app in the Tools folder.

  • Page 40: Function Reprogramming

    Here’s an example: Pressing BLUE + F1 on an XG4 with the numeric keypad is like pressing F5 if the XG4 keypad had a physical F5 key. But what does F5 do? Nothing, unless a par- ticular function has been assigned to it.

  • Page 41: Camera

    Camera Introduction The Janam XG4 rugged touch computer features a high-resolution 13 megapixel CMOS top-facing autofocus camera with user-controllable LED flash for capturing crisp still pictures and video recording up to UHD 4k. Both functions are useful for documentation of inventory locations, product damage, procedures and more.

  • Page 42: Camera Controls Overview

    Camera User Manual Camera Controls Overview All of the XG4 camera controls are lo- cated onscreen. The camera can be used both in portrait or in landscape Camera location orientation. Camera controls in portrait mode Camera controls in landscape mode Timer control.

  • Page 43: Camera Settings

    4:3 aspect ratio, others use the 16:9 aspect ratio. Advanced settings Advanced settings allows turning on manual exposure. This enables set- ting exposure compensation between -2.0 and +2.0 in 0.5 increments. Janam Technologies LLC Version 2, September 2021 Camera 7—3...

  • Page 44: Camera Zoom

    Tap on Details to get a list of very detailed information about the image. This data alone shows that the XG4 camera can do a lot more than the basic camera app supports. Tap the share icon in the Gallery, and you’ll get a list of apps and services...
  • Page 45 With the Android Photos app you can also: View and sort your pictures. Manage and back up pictures. Create albums, movies, animations, photo books, etc. Search for pictures in various ways. Janam Technologies LLC Version 2, September 2021 Camera 7—5...

  • Page 46: Setting Up Email

    XG4’s email app that can accommodate a single email account or multiple accounts. Before setting up an email account on the XG4, be sure that a core email address is active with an email service provider or within a private enterprise (corporate) network to which the XG4 user has access and authorization.

  • Page 47: Manual Email Setup

    Select from Personal (IMAP) and Personal (POP3). During Email Setup During email setup you will be asked how often you want your XG4 to check with your email provider and update email. “Never” means you’ll do it manually. Select desired account options such as sync frequency and whether you wish to be notified when new email arrives.

  • Page 48: General Email Settings

    What swipe actions should do — Replying to all as default (!) — Auto-fit messages on the display — Open weblinks in Gmail or not — Confirmations before sending, deleting, — and archiving messages. Janam Technologies LLC Version 2, September 2021 Email 8—3...

  • Page 49: Account-Specific Email Settings

    (every 15, 30, 60 minutes or never). Vacation responder Here you set up the automatic response if you’re on vacation or away from the office. Janam Technologies LLC Version 2, September 2021 Email 8—4...

  • Page 50: Email Inbox

    Deleting an Email account: To delete an email account, go to Settings, tap on Accounts, tap the desired account, make sure sync is off, tap account again, tap for popup, select Remove account. Janam Technologies LLC Version 2, September 2021 Email 8—5...

  • Page 51: Tools

    Google Play Store or other sources. The Janam XG4’s Tools folder contains a few examples of such tools. Backup & Restore Lets you make backups of se- lect system settings and cer- tain user applications.

  • Page 52: Program Buttons

    KCM (Key Char- acter Map) file. Take Bug Report Take bug report, which col- lects all accumulated error in- formation and sends it to an appropriate email address. Janam Technologies LLC Version 2, September 2021 Tools 9—2...

  • Page 53: Barcode Scanning

    Honeywell EX30 extended range 2D imager with extra-long read range. Scanning with the Janam XG4 The XG4’s integrated barcode scan window is located on the top edge of the device. When triggered via...

  • Page 54: Scan Settings

    Go to Tools > Scan Set- tings to configure the XG4’s scan engine and software. This is where you set how the scanner will work, how it will an- nounce and communicate results, what all the scan operation settings should...

  • Page 55: Scan Settings Options

    For detailed technical information on the impact of redundancy, security and quiet zone levels, as well as other scan-related settings, please contact JanamCare. Janam Technologies LLC Version 2, September 2021 Barcode Scanning 10—3...
  • Page 56 Barcode Scanning User Manual Symbologies The XG4’s scanner can read and decode virtually any 1D or 2D bar code in milliseconds. Go to Set- tings > Scan Settings > Symbologies to view more than 40 code types that are not only sup-...

  • Page 57: Scan Demo App

    Scan Demo App The Janam XG4 comes preloaded with a Scan Demo app. Note that a special Scanner SDK is available for the development of custom scanning applications (inquire with your Janam sales representative). Launch the Scan Demo from the Demos Folder.

  • Page 58: Scan Wedge App

    For example, with Scan Wedge active, the XG4 can be used to scan barcode data directly into a Microsoft Word or Excel template, or any other app that accepts input data.

  • Page 59: Update Via Fota Client

    If a newer version is available, tap to instruct the XG4 to download only over a Wi-Fi connection if you want to avoid wireless data charges. Then tap on the appropriate file and the FOTA Client will begin downloading the update.

  • Page 60: Specifications

    Specifications User Manual Janam XG4 Specifications TECHNICAL Operating System Android 9 (Pie) with Google Mobile Services (GMS), OS upgradeable; Android Enterprise Recommended Processor 2.2GHz Qualcomm Snapdragon 660 octa-core Memory 4GB RAM/64GB Flash Expansion User-accessible microSD card slot with SDXC support Power 3.7V 5700mAh user-accessible rechargeable Li-ion battery...

  • Page 61: Regulatory And Maintenance

    Be sure to make backup copies of all important data on other media to protect against data loss. Follow all usage, charging and maintenance guidelines in the Product User Guide. If you have ques- tions, contact Janam. For a copy of the Product User Guide, visit the online Resource Center at www.janam.com.

  • Page 62: Xg4 With Wlan And Bluetooth

    Regulatory and Maintenance User Manual RF, regulatory and safety approvals XG4 with WLAN and Bluetooth Parameter Specification 47 CFR FCC Part 15, Subpart B, Class B • FCC Part 15, Subpart C • FCC Part 15, Subpart E • FCC 47 CFR Part 2 Canada ICES-003:2012 Issue5, Class B;...
  • Page 63 Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Hereby, Janam Technologies LLC declares that this product is in compliance with the essential requirements and other relevant provisions of Directive, 1999/5/EC. The equipment is intended for use throughout the European Community.

  • Page 64: Battery Safety Guidelines

    Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture. • To fully disengage the power to the unit, please disconnect the power cord from the AC inlet. Janam Technologies LLC Version 2, September 2021 Regulatory and Mintenance 13—4...
  • Page 65 Check the battery charge level. My device doesn’t charge properly Make sure you are using a Janam Technologies approved charger. Make sure that your battery is not completely discharged; if the battery is completely discharged, it may take around 20 minutes to display the battery charger indicator on the screen.
  • Page 66 Deactivate Bluetooth, WLAN, or GPS when not in use. The device sometimes gets hot This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your device return to normal temperatures. Janam Technologies LLC Version 2, September 2021 Troubleshooting 14—2...

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