Troubleshooting tips Chapter 3: Bar Code Scanning Demonstration and setup Enable the ScanWedge feature Unlock 2D scanning *Chapter 4: Set Up Your Janam XP20 Locate front panel controls Locate back panel components Tap versus click Calibrate the screen Use the multi-language feature...
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Use the memo pad Chapter 8: Use the Attention Manager Insistent alarms Subtle alarms Chapter 9: Use an Expansion Card Display contents of Janam XP20 Launch an application Display Janam XP20 application information Copy an application to your handheld or desktop Beam applications...
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RF, regulatory and safety approvals Pacemakers, hearing aids and other electrically powered devices Care and cleaning of terminals For European Community users Waste electrical and electronic equipment information Battery warning Janam Technologies LLC XP20 User Manual 13-1 13-1 13-1 13-2 13-3 13-3...
Janam designed the XP20 Series to execute mission-critical data collection tasks in the enterprise. Every element of the product’s form and function has a purpose. For example, the XP20 Series’ custom, bright- white, monochrome display was created because it offers the same 160x160 screen resolution as legacy Palm OS products, thereby facilitating application migration across hardware platforms.
• Video resolution 640x480 and 256 colors (800x600 recommended) • One available USB port for syncronizing the XP20 using either a Janam cradle or Janam USB syncing/charging cable or serial syncing/charging cable. Update your desktop software 1. The Janam Palm Desktop can be found at http://www.janam.com/dowloads-links-palm.php. To get there: a.
To charge the battery: Important Note: The main battery charges the backup battery in the XP20. Once the main battery is fully charged, do not remove it from the unit for 24 hours. If removed during this period, the device cannot maintain any user data if the battery is removed.
This is a normal function of the battery door removal detection switch; the reset will hold. Simply secure the battery door and the XP20 device will resume activity at the last screen. While there is no technical reason to rush to secure the battery door, you may avoid the power-down activity by quickly securing the battery door.
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***CAUTION*** Make certain that you use the correct “bin file” for your device. If you use the BIN file for an XP20 on an XP30, or vice-versa, the unit will fail to boot-up. If you have any questions about this, please contact inquiries@janam.com.
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• Disconnect the sync cable from the device and perform a soft reset. With the cable already plugged into the host computer, reconnect the XP20. • Perform reset first. Same as previous resolution. Hard reset the device, and restart the ROM update process.
9. Tap OK to return to the main demonstration screen. 10. Point the scanner at a barcode, and press any of the three barcode scan buttons on the XP20 (left/right trigger or center scan button). The results will display after you achieve a successful scan.
Janam Barcode Test program. Unlock 2D scanning All of Janam’s mobile computers can be upgraded in the field to read both 1D and 2D barcodes with a simple firmware upgrade (Part Number 2D-XP-1). With each upgrade, a key code is provided that unlocks 2D scanning capability on the device.
Use the backlight to illuminate the screen in low-light conditions. Hold down the power button for about two seconds to turn the backlight on and off. • Janam XP20 screen. Displays the applications and data stored in your handheld computer. It is touch- sensitive and responds to the stylus. •...
Calibrate the screen The first time you start the Janam XP20 handheld computer, setup instructions appear onscreen. These instructions include a calibration screen, or digitizer. Calibration aligns the internal circuitry of the handheld computer with its touch-sensitive screen so your handheld computer can detect the task you want to perform when you tap an element on the screen.
Tap the icon of the application you want to open. If you have many applications installed on your Janam XP20 handheld computer, tap the scroll bar to see all the available applications. TIP: You can find an application quickly by writing the Graffiti 2 character for the first letter of its name.
In the text input area of your device’s screen, drag a diagonal line from the lower left to upper right to display the command toolbar. The command bar is displayed for approximately four seconds. Janam Technologies LLC XP20 User Manual...
Tap the tips icon (the lowercase I in the upper right corner of the dialog). Tap done after reading the tip. Enter data You can enter data into your Janam XP20 in five ways: • Using the onscreen keyboard •...
When selecting a country and time, date and number formats, keep the following in mind: • When you select a country, the time, date, and number formats are adjusted, as well as the week’s starting day. • The time setting defines the format for the time of day. Janam Technologies LLC XP20 User Manual...
Tap general from the pick list in the upper right corner. Change the auto-shutoff time by tapping the auto-off after in the general preferences screen pick list. Select an option—30 seconds, 1 minute, 2 minutes, or 3 minutes. Janam Technologies LLC XP20 User Manual...
Beaming is discussed in another chapter. Palm Desktop software Palm Desktop includes the same main applications as your Janam XP20 handheld computer: address book, date book, to do list, memo pad and desktop e-mail connectivity. You can use the HotSync feature of this software to back up and exchange data between your handheld computer and your computer.
Enter Data You can enter data into your Janam XP20 handheld computer by using the onscreen keyboard, writing with the stylus in the text input area, using an external keyboard or by importing data from another application. Use the onscreen keyboard You can open the onscreen keyboard when you need to enter text or numbers.
Start your stroke at the heavy dot, and draw the stroke shape as it appears in the tables. Lift the stylus from the screen at the end of the stroke shape. The letter displays at the insertion point onscreen. Lift the stylus from the screen to begin the next stroke. Janam Technologies LLC XP20 User Manual...
TIP: To write uppercase accented characters, write the letter across the division mark, just as you would do with an ordinary letter. Janam Technologies LLC XP20 User Manual Graffiti 2 tips For greater accuracy, draw letters with large strokes; strokes that nearly fill the text input area is easily interpreted.
7. Tap done. Use Graffiti 2 gestures Gestures are editing commands, such as cut, paste and undo. The ShortCut command is explained further in the next section. To use gestures, draw the strokes on the right. Janam Technologies LLC XP20 User Manual...
You can create ShortCuts with up to 45 characters using the ShortCut preferences. All ShortCuts you create are available in any of your handheld computer applications and are backed up on your computer when you perform a HotSync operation. Your XP20 includes the following predefined Graffiti 2 ShortCuts for common entries: ds—Date stamp ts—Time stamp dts—Date/time stamp...
(PIM) installed for use with your handheld computer. You can then perform a HotSync operation to synchronize the information on your computer with the information you entered on your handheld computer. All the main applications on your Janam XP20 are available in Palm Desktop and in most PIMs.
Manage Applications This chapter explains how to switch between applications on your Janam XP20, how to personalize application settings and how to categorize applications into related groups. Use the applications launcher The applications launcher (home button) displays all the available applications on your handheld computer by default.
The default setting for each button is the HotSync setting, which means the cradle performs its normal HotSync functions. Tap OK. Janam Technologies LLC 2 Help application or one of your handheld computer controls using buttons Drag to top of screen XP20 User Manual...
TIP: You can also select the install tool dialog from the Palm Desktop program group or by double-clicking any file with a PRC file extension. 4. Select the user name that corresponds to your Janam XP20 in the user drop-down list. 5. Click add.
To assign a password, enter the password again > OK. • To change your password, enter a new password > OK. • To delete your password, enter your current password > OK > delete. Janam Technologies LLC XP20 User Manual...
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Deleting a forgotten password also deletes all entries and files marked as private. To delete a forgotten password: 1. Tap the security icon in applications launcher. 2. Tap forgotten password. 3. Tap yes to delete the forgotten password. Janam Technologies LLC XP20 User Manual...
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Work with Applications Your Janam XP20 includes the following basic applications: date book, address book, to do list, memo pad and calculator. Use the date book Press the date book button on your handheld computer to open the date book to today’s schedule to open the date book.
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• Current deletes a single occurrence of this event • Future deletes the current event and all future occurrences of this event • All deletes all past, current, and future occurrences of this event. Janam Technologies LLC XP20 User Manual...
Tap the alarm sound pick list > option. • Tap remind me to define how many times the alarm sounds. • Tap play every to set how often the alarm sounds. 4. Tap OK. Janam Technologies LLC XP20 User Manual ®...
• Tap any day or date that appears at the top of the week view to move directly to that day without selecting an event. Janam Technologies LLC XP20 User Manual Next week Bar indicates earlier event Dot indicates untimed event...
4. Select whether to display show timed events, show untimed events or show daily repeating events for month view. 5. Tap OK. Janam Technologies LLC Month view button XP20 User Manual Previous/ next month Dashed line indicates continuous event Dots below date...
TIP: To create an entry that always appears at the top of the address list, begin the last name or company field with a symbol, as in *If Found Call*. This entry can contain contact information in case you lose your handheld computer. Janam Technologies LLC Cursor at last name XP20 User Manual...
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Tap last, first name to sort alphabetically by an individual’s last name and then first name. • Tap company, last name to sort alphabetically by the company name and then an individual’s last name. 4. Tap OK. Janam Technologies LLC triangle XP20 User Manual...
TIP: You can add a name, address and phone number using the phone lookup option. 4. Tap anywhere onscreen to deselect to do list item. TIP: If no to do list item is currently selected, writing in the text input area automatically creates a new item. Janam Technologies LLC XP20 User Manual...
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Tap priority, due date to sort items by priority first, and then due date. • Tap category, priority to sort items by category first, and then priority. 3. Tap OK. Janam Technologies LLC Tap here Tap to select priority XP20 User Manual...
The MC button clears any value that is stored in the Calculator memory. To display recent calculations: 1. Tap the menu icon. 2. Tap options > recent calculations. 3. Tap OK when you have finished reviewing the calculations. Janam Technologies LLC XP20 User Manual 7-10...
To review memos: 1. Tap the text of the memo in the memo list. 2. Review or edit the text in the memo. 3. Tap done. Janam Technologies LLC Tap New Tap a memo to review its contents XP20 User Manual 7-11...
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• Tap manual to sort new memos in the sequence in which you create them. • Tap alphabetical to sort new and existing memos in numerical and then alphabetical sequence. 4. Tap OK. Janam Technologies LLC XP20 User Manual 7-12...
Alarm sound: The alarm song or sound effect (for example, Bird or Concerto) • Remind me: How many times the alarm repeats before giving up • Play every: The pause between each time the alarm sounds Janam Technologies LLC XP20 User Manual...
Blinking, three states: When a new subtle alarm is received, the star will alternate flashing solid, exploded, then off, until you view the new event. Tapping on the indicator opens the attention manager in list mode, even if there is only one item. Janam Technologies LLC XP20 User Manual...
Use an Expansion Card Janam XP20 lets you add a handheld computer expansion card to your device. You can insert and remove the card without a reset. Display contents of Janam XP20 When an expansion card is inserted, all applications listed in the card's launcher directory are automatically added to a new launcher category.
TIP: When you tap more, you access the card info application. Copy an application to your handheld or desktop To copy an application on your Janam XP20 to your handheld or desktop: Press the applications launcher menu on the front of your handheld Janam XP20.
Use card info The card info application displays summary information for each known directory type found on the Janam XP20. To use card info: 1. Tap the card info icon on the applications menu. • The Janam XP20 information is displayed.
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XP20 User Manual Janam Technologies LLC...
Paste inserts a selection from memory into an area you select. Paste produces no result if you have not used the cut or copy commands. • Select all selects all the text. Janam Technologies LLC ® 2 ShortCut. XP20 User Manual 10-1...
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1. Select the record you want to categorize. 2. Tap details. (From the address view screen, tap edit first.) 3. Tap the category pick list, select the desired category and then tap OK in the details dialog. Janam Technologies LLC XP20 User Manual 10-2...
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To create a new category, tap new > enter name > OK. • To rename a category, tap category > rename > enter name > OK. Janam Technologies LLC Tap pick list Select a category Edit categories XP20 User Manual 10-3...
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From the address screen, enter the first few letters of the name. • Use the scroll button on the front of the device to scroll a screen at a time. Holding down the scroll button accelerates scrolling. Janam Technologies LLC XP20 User Manual Look Up option 10-4...
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Write an ‘R’, the ShortCut for the preferences command in the text area. To sort the memo list manually: 1. Tap and drag a memo to a new location in the list. Janam Technologies LLC XP20 User Manual 10-5...
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2. Tap edit in address book only. 3. Tap details. 4. Tap note; then enter the desired note. 5. Tap done. A note icon appears to the right of any item containing a note. Janam Technologies LLC XP20 User Manual 10-6...
In the text input area, drag a diagonal line from the lower left to upper right to display the Command toolbar. In the text area, write an F, the ShortCut for the font command. Janam Technologies LLC XP20 User Manual Note icon Large font...
XP20 User Manual 3. Tap the font style you want; then tap OK. Tap here for bold font Tap here for small font Tap here for large font Get information on an application The about box displays the name and version number of the application.
NOTE: HotSync operations can also be done using the IR port. For best results, Janam XP20 handheld computers should be between 10 centimeters (approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the path between the two devices must be clear of obstacles.
Select all or system from the pick list in the upper right corner of the screen. Tap preferences. Tap general from the pick list in the upper right corner. Tap the beam receive pick list on the general preferences dialog. Tap on or off to select the option. Janam Technologies LLC XP20 User Manual 11-2...
Create a user profile You can create a user profile to load data into a Janam XP20 without associating that data with a user name. This feature lets system administrators configure several specific information (such as a company phone list) before distributing them to their actual users. On Windows, you use the file link feature of the Palm Desktop to import information from external files later in this chapter.
NOTE: If you’re not sure which option to use, keep the default setting, always available. Click the local tab to display the settings for the connection between your computer and the handheld computer cradle. Your Janam XP20 cannot share this port with an internal modem or other device. Set the speed if necessary.
If the icon is there, your computer is enabled for infrared communication. If it isn’t there, you need to install an infrared driver. After you install the infrared driver or determine that the infrared driver is already installed, check the ports used by your computer for infrared communication. Janam Technologies LLC and Palm Desktop. XP20 User Manual 12-3...
Both your company’s network system and its remote access server support TCP/IP. (Your system administrator has this information.) • You have a remote access account. (If you don’t have an account, consult your system administrator.) Janam Technologies LLC handheld computer , but you should follow your modem XP20 User Manual 12-4...
2. Type Ipconfig > enter at the prompt. 3. Write down the IP address assigned. • NOTE: You can choose to perform a hard reset of your Janam XP20, but you will have to perform calibration and settings again before beginning HotSync. Janam Technologies LLC...
• First HOTSYNC only: XP will associate. Hotsync will start on PC. Choose name of XP20 or assign a new one. • Hotsync finishes. Use file link The file link feature lets you import address book and memo pad information into your handheld computer from a separate external file such as a company phone list.
For further information, please contact: Janam Technologies; 100 Crossways Park West, Suite 105, Woodbury, NY 11797. Janam Technologies shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.
The user may find the following booklet helpful: “Something about Interference.” This is available at local FCC regional offices. Janam is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connective cables and equipment other than those specified by our company.
EM Field with strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted by the XP20 is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the XP Series has no effect on medical devices that meet the IEC specification.
Battery Warning Use only Janam approved batteries such as the BA-XP-1 and recharge batteries using only Janam approved chargers. Use only easily accessible wall outlets that are easily reached with the length of the supplied power cables.
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