ClearOne CHATAttach 150 User Manual
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ClearOne CHATAttach 150 User Manual

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CHATAttach™ 150 - Group Speakerphone
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Summary of Contents for ClearOne CHATAttach 150

  • Page 1 ® CHAT CHATAttach™ 150 - Group Speakerphone USER’S MANUAL...
  • Page 2 CHATAttach 150 USER’S MANUAL CLEARONE PART NO. 800-156-201 October 2010 Rev. 2.5 © 2010 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications.

  • Page 3: Table Of Contents

    Support ... 1 Sales and Customer Service ... 1 Product Returns ... 1 UNPACkING ... 3 CHAtAttach 150 USB Packout ... 3 REPLACEMENt PARtS & ACCESSORIES ... 4 CHAtAttach Expansion Cable Packout ... 4 CHAt 150 CONfIGURAtIONS ... 4 CHAPTER 2: GETTING STARTED CHAt 150 CONtROLS ...

  • Page 4: Chapter 1: Introduction

    CHAPtER 1: INtROdUCtION PRODUCT OvERvIEW thank you for purchasing the ClearOne CHAt 150 group speakerphone. the CHAt 150 is a speakerphone for individual or small group use. the CHAt 150 connects to telephones, PCs, and video conferencing systems for rich, full-duplex audio communications.

  • Page 5: Important Safety Information

    Important Safety InformatIon Read the safety instructions before using this product. this personal speaker phone is not designed for making emergency telephone calls when the power fails. You must make alternative arrangements for telephone access to emergency services. • Read and understand all instructions. follow all warnings marked on the product.

  • Page 6: Unpacking

    CHATAttach 150 USB Packout > NOTE: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier.

  • Page 7: Replacement Parts & Accessories

    All CHAt 150 units have a mini-USB port, so every configuration can connect to a PC. Configuration CHAt 150 for Avaya & Cisco telephone Handsets) CHAt 150 USB CHAt 150 vC Technical Support: 800.283.5936...

  • Page 8: Chapter 2: Getting Started

    CHAPtER 2: GEttING StARtEd CHAT 150 CONTROLS MUTE STATUS INDICATOR VOLUME STATUS INDICATOR VOLUME DOWN VOLUME UP LED Indicators the three microphone LEd indicators illuminate blue when the CHAt 150 microphones are active (unmuted). the indicators illuminate red when the CHAt 150 microphone mute function is active. the seven volume LEd indicators illuminate blue to indicate the current volume setting—more lights indicate higher volume.

  • Page 9: Installing The Chat Software For Windows

    Unzip the downloaded folder and run follow the on-screen prompts to complete the software installation. when the CHAt software installation is complete, start the CHAt software by double-clicking the ClearOne CHAt icon that is now on your windows desktop, or by clicking: (Start >...

  • Page 10: Connecting The Chat 150 To External Devices

    CONNECTING THE CHAT 150 TO EXTERNAL DEvICES Connecting to a Telephone ClearOne provides configurations of the CHAt 150 that make it possible to connect your CHAt 150 to enterprise telephone handsets from Cisco and Avaya (see CHAT 150 Configurations in the Introduction to this manual). the CHAt 150 phone Breakout Box is the interface between the CHAt 150 and the particular telephone.
  • Page 11 If you have a headset that you typically use with your telephone, connect it to the headset jack on the CHAt 150 Phone Breakout Box. Slide the correct power supply clip for your country into the included power supply. the power supply may contain a plastic shield that must be removed before inserting the clip.

  • Page 12: Connecting To A Video Conferencing Breakout Box (Vc Bob)

    Connecting to a video Conferencing Breakout Box (vC BoB) ClearOne provides configurations of the CHAt 150 that make it possible to connect your CHAt 150 to video conferencing systems. the CHAt 150 vC Breakout Box is the interface between the CHAt 150 and the video conferencing device.
  • Page 13 Using the included 6’ RCA cable, connect the CHAt 150 vC Breakout Box to both your video conferencing device and/or tv/monitor, as shown in the following illustration. the cable has two RCA connectors on one end, and five on the other end, split into two groups with two and three connectors. the end with two connectors goes to the vC Breakout Box.
  • Page 14 Using the included power supply, connect the CHAt 150 vC Breakout Box to a power outlet. the blue LEd indicators on the CHAt 150 illuminate, and the LEd power indicator on the vC Breakout Box illuminates, indicating that the CHAt 150 is powered and ready for use. Next, connect the CHAt 150 to your PC (or USB device).

  • Page 15: Chatattach: Connecting Two Chat Devices

    CHATAttach: Connecting Two CHAT Devices the CHAtAttach makes it possible to connect two CHAt devices together for larger conference settings using the CHAtAttach accessory kit. In order to use the CHAtAttach accessory, the following criteria must be met: Both CHAt devices must be the same model number - both CHAt 150, both CHAt 160 or both CHAt 170 devices - mixing CHAt models using CHAtAttach is not currently possible.

  • Page 16: Chatattach Working Modes

    CHATAttach Working Modes the following table outlines the CHAtAttach working modes. Mode # Mode Code Solid Red LEd on both CHAt devices Solid Blue LEd on both CHAt devices Single Blue volume light on both CHAt devices CHATAttach Troubleshooting the following table describes issues that may occur and possible causes that may help identify and resolve problems when using the CHAtAttach accessory.

  • Page 17: Chapter 3: Configuring The Chat 150

    Using the included USB cable, connect the CHAt 150 to your PC or laptop. the blue LEd indicators on the CHAt 150 illuminate, indicating that the CHAt 150 is powered and ready for use. Start the CHAt software by double-clicking the ClearOne CHAt icon on your desktop, or by launching the application from your PC’s Start menu.
  • Page 18 Click Device Setup from the buttons on the left. the device Setup screen appears displaying the general types of devices you can configure for use with the CHAt 150. from the Select 1st column, select the type of device you are connecting to the CHAt 150. In the Select 2nd column, select the manufacturer of your device.

  • Page 19: My Devices

    MY DEvICES My Devices displays all of the devices that you have configured for use with your CHAt 150. this screen allows you to easily switch between settings for your listed devices, including any saved custom configurations, if you have created custom audio settings for your device (see Advanced Settings: Database later in this chapter for more information on saving custom settings).

  • Page 20: Chapter 4: Using The Chat Application

    Using A Third-Party Application If you are using the CHAT 150 with an application other than CHAT−such as Cisco Communicator or Skype - ClearOne recommends using the tuning wizard or audio configuration controls in that application to adjust audio settings. If the application does not have a tuning wizard or audio settings, use the CHAt application to tune audio settings for optimal sound quality as explained in the previous section.

  • Page 21: Update Firmware & Database

    UPDATE FIRMWARE & DATABASE the Update Firmware screen displays the current firmware version, unit name, and checks ClearOne’s website for available firmware and device database updates. Update firmware allows you to automatically update to the most recent firmware and device database using the Check for updates button, or you can use the Select File button to manually load an existing firmware file.
  • Page 22 > NOTE: If no new firmware or device database updates are available, the following messages will appear below the progress bar: “Your device contains the most recent firmware” “Your database contains the most recent updates” this indicates that your firmware and database are current. No updates are required. Click the Update button to install available updates.
  • Page 23 when you click either of the update buttons, an Update dialog appears. Click Yes to proceed with the firmware or device database update, or No to cancel. A second Update dialog appears. Click Yes to proceed or No to cancel. A series of messages appears below the progress bar indicating that the updates are in progress.

  • Page 24: Manual Updates

    MANUAL UPDATES > NOTE: this procedure is for advanced users, technical support purposes, and corporate environments where It security policies may prohibit automatic updates. Loading an incorrect firmware file can cause unpredictable results. In most cases, you should use the automatic update procedure by pressing the Check for updates button.

  • Page 25: Help

    ClearOne Homepage to visit the ClearOne website using your default web browser. • Click Registration to register your CHAt 150 with ClearOne using your default web browser. ADvANCED Advanced displays the current audio settings for your CHAt 150. You can also use the Advanced screen to adjust audio settings for your CHAt 150, save your settings as a custom device, view and edit the CHAt 150 device database, and view the CHAt 150 log file.

  • Page 26: Advanced Settings: Audio Settings

    : Click this box to enable line echo cancellation. Line echo cancellation eliminates the echo caused when the CHAt 150 is connected to a telephone. On a telephone, audio is normally routed from the mouthpiece to the earpiece so that you can hear your own voice while talking, which causes feedback on a speaker phone.

  • Page 27: Advanced Settings: Database

    ADvANCED SETTINGS: DATABASE Database displays the devices configured for the CHAt 150 and allows you to edit them. the CHAt 150 device database includes all of the audio settings for the devices pre-programmed by ClearOne (identified by the icon next to each device) and any custom audio settings you set up and wish to save for later use.
  • Page 28 CHAt 150 device database and is now available through Device Setup as an available device. > NOTE: In the device database, your custom device does not have the ClearOne icon next to it, differentiating it from a pre-programmed device. Upload from CHAT to upload and display the CHAt 150’s current settings.

  • Page 29: Edit Custom Audio Setting

    Cancel. to delete custom devices from the device database, click the delete. You can only delete custom devices - you cannot delete pre-programmed devices (devices with the ClearOne icon next to them). ADvANCED SETTINGS: LOG Log displays a list of actions taken by the CHAt 150, including a timestamp and a description of the action or even.

  • Page 30: Chapter 5: Maintenance

    USB device to a separate USB bus. the CHAt 150 is a high-performance USB device and requires sufficient bandwidth in order to operate properly. If you are unable to resolve the problem using this procedure, please refer to the support pages on the ClearOne website or contact ClearOne technical Support: Phone: 1.800.283.5936 (USA) or 1.801.974.3760...

  • Page 31: Interrupted Firmware Update Recovery

    INTERRUPTED FIRMWARE UPDATE RECOvERY If firmware programming was interrupted (such as by a power loss or an accidental cable disconnection), the CHAt 150 might become unstable. the CHAt 150 software will boot into a generic mode and the Generic Mode screen will be displayed.

  • Page 32: Chapter 6: Appendix

    CE Listed UL Listed Model Numbers 910-156-200 CHAT 150 USB • Single CHAt 150 and Connecting Cable 910-156-200-00 CHATAttach 150 • two (2) CHAt 150 devices, Connecting Cables and Power Supply 910-156-222 CHAT 150 Avaya • CHAt 150 and Connecting Cable to Avaya Enterprise Phone 910-156-220 CHAT 150 Cisco •...

  • Page 33: European Compliance

    WARRANTY ClearOne Communications, Inc. (the Manufacturer) warrants that this product is free of defects in both materials and workmanship. for complete warranty information including length, coverage, and limitations, visit ClearOne on the web @ www.ClearOne.com.

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