ClearOne CHAT 150 User Manual

ClearOne CHAT 150 User Manual

Group speaker phone
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CHAT 150 Group Speaker Phone
USER'S MANUAL

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Summary of Contents for ClearOne CHAT 150

  • Page 1 CHAT 150 Group Speaker Phone USER’S MANUAL...
  • Page 2 CHAT 150 USER’S MANUAL CLEARONE PART NO. 800-156-201. MARCH 2008 (REV. 2.1) © 2008 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. ClearOne reserves specific privileges.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS CONTINUED CHAPTER 1: INTRODUCTION Product Overview ....... 1 Service and Support .
  • Page 4: Chapter 1: Introduction

    CHAPTER 1: INTRODUCTION PRODUCT OVERVIEW Thank you for purchasing the ClearOne Chat 150 group speaker phone. The Chat 150 is a speaker phone for individual or small group use. The Chat 150 connects to telephones, PCs, and video conferencing systems for rich, full-duplex audio communications.
  • Page 5: Important Safety Information

    IMPORTANT SAFETY INFORMATION Read the safety instructions before using this product. This personal speaker phone is not designed for making emergency telephone calls when the power fails. You must make alternative arrangements for telephone access to emergency services. • Read and understand all instructions. Follow all warnings marked on the product. •...
  • Page 6: Unpacking

    FIGURE 1.1 > Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.
  • Page 7: Chat 150 Configurations

    CHAT 150 CONFIGURATIONS The Chat 150 comes in several configurations, as shown below. The Chat 150 group speaker phone itself is the same in all configurations; different accessories have been packaged with the unit to enable a variety of connections. All Chat 150 units have a mini-USB port, so every configuration can connect to a PC.
  • Page 8: Chapter 2: Getting Started

    Note: If you do not have the CD, you can download the latest version of the software at: http://www.clearone.com/support/downloads.php?content=main. Select your device from the “BY - PRODUCT” window and click SEARCH and the screen will display only those downloads available for your specific device.
  • Page 9 2. Select Software from the menu on the left of the screen and the Chat Setup Wizard will display the installation welcome screen (Figure 2.2 ). Click Next>. The License Agreement screen appears (Figure 2.2). Chat 1 50 Installation Wizard Welcome Screen FIGURE 2.1 3.
  • Page 10 4. The Select Installation Folder screen appears (Figure 2.4). You can change the target installation folder, if you wish, or simply accept the default folder shown by clicking Next> to continue.. Chat 150 Select Installation Folder screen FIGURE 2.4 5. The Confirm Installation screen appears (Figure 2.5). Click Next> to continue the installation. Chat 150 Confirm Installation screen FIGURE 2.5 Chapter 2: Getting Started...
  • Page 11 6. The Installing ClearOne Chat screen appears (Figure 2.6) showing the progress of the installation. Installing ClearOne Chat Software screen FIGURE 2.6 7. When the software is installed, the Device Driver Installation Wizard screen appears (Figure 2.7). Click Next> to install the Chat software drivers for Windows.
  • Page 12 Windows desktop, or through the Windows Start menu (Start > All Programs > ClearOne Communications > Chat > ClearOne Chat). Before using the Chat 150 for the first time, proceed with the audio settings configuration procedure that starts on page 10.
  • Page 13: Configuring Your Chat 150

    To configure the Chat 150 for your devices, perform the following steps: 1. Start the Chat software by double-clicking the ClearOne Chat icon on your desktop (Figure 2.10), or by launching the application from your PC’s Start menu.
  • Page 14 2. Click Device Setup from the buttons on the left. The Device Setup screen appears displaying the general types of devices you can configure for use with the Chat 150 (Figure 2.12). My Devices Screen FIGURE 2.12 3. From the Select 1 st column, select the type of device you are connecting to the Chat 150. 4.
  • Page 15: My Devices

    MY DEVICES My Devices displays all of the devices that you have configured for use with your Chat 150 (Figure 2.13). This screen allows you to easily switch between settings for your listed devices, including any saved custom configu- rations, if you have created custom audio settings for your device (see Advanced Settings: Database later in this chapter for more information on saving custom settings).
  • Page 16 If you are using the Chat 150 with an application other than Chat−such as Cisco Communicator or Skype−ClearOne recommends using the tuning wizard or audio configuration controls in that application to adjust audio settings. If the application does not have a tuning wizard or audio settings, use the Chat application to tune audio settings for optimal sound quality as explained in the next section.
  • Page 17: Connecting The Chat 150 To A Telephone

    CONNECTING THE CHAT 150 TO A TELEPHONE Perform the following steps to connect your Chat 150 to a telephone: 1. Using the included 25’ RJ-45 cable, connect the Phone Breakout Box to your Chat 150 (Figure 2.14). Connecting Chat 150 to a Telephone FIGURE 2.14 2.
  • Page 18 3. If you have a headset that you typically use with your telephone, connect it to the headset jack on the Chat 150 Phone Breakout Box (Figure 2.16). Connecting Chat 150 to a Telephone FIGURE 2.16 4. Slide the correct power supply clip for your country into the included power supply (Figure 2.17). The power supply may contain a plastic shield that must be removed before inserting the clip.
  • Page 19 5. Using the included power supply, connect the Chat 150 Phone Breakout Box to a power outlet (Figure 2.18). Connecting Chat 150 to a Telephone FIGURE 2.18 6. The blue LED indicators on the Chat 150 illuminate, indicating that the Chat 150 is powered and ready for use.
  • Page 20: Connecting The Chat 150 To A Video Conferencing Device

    CONNECTING THE CHAT 150 TO A VIDEO CONFERENCING DEVICE Perform the following steps to connect your Chat 150 to a video conferencing device: 1. Using the included RJ-45 cable, connect the VC Breakout Box to your Chat 150 (Figure 2.19). Connecting Chat 150 to a Video Conferencing Device FIGURE 2.19 2.
  • Page 21 Connecting Chat 150 to a Video Conferencing Device FIGURE 2.20 3. Slide the correct power supply clip for your country into the included power supply (Figure 2.21). The power supply may contain a plastic shield that must be removed before inserting the clip. Connecting Chat 150 to a Video Conferencing Device FIGURE 2.21 Technical Support: 800-283-5936...
  • Page 22 4. Using the included power supply, connect the Chat 150 VC Breakout Box to a power outlet (Figure 2.22). Connecting Chat 150 to a Video Conferencing Device FIGURE 2.22 5. The blue LED indicators on the Chat 150 illuminate, and the LED power indicator on the VC Breakout Box illuminates, indicating that the Chat 150 is powered and ready for use.
  • Page 23: Connecting The Chat 150 To A Pc

    CONNECTING THE CHAT 150 TO A PC Perform the following steps to connect your Chat 150 to a PC: 1. Using the included USB 2.0 cable, connect the Chat 150 to your PC or USB device (Figure 2.23). The blue LED indicators on the Chat 150 illuminate, indicating that the Chat 150 is powered and ready for use. Connecting Chat 150 to a PC FIGURE 2.23 Technical Support: 800-283-5936...
  • Page 24: Chapter 3: Using The Chat Application

    CHAPTER 3: USING THE CHAT APPLICATION DEVICE SETUP Device Setup configures the Chat 150 for use with specific devices to ensure optimal sound quality. To configure the Chat 150, use the procedure shown below (refer to Figure 3.1 for all steps). My Devices Screen FIGURE 3.1 1.
  • Page 25: My Devices

    MY DEVICES The My Devices screen displays the devices you have configured for the Chat 150 (Figure 3.2) . My Devices Screen FIGURE 3.2 Applying Audio Settings to the Chat 150 Select the device you wish to use with the Chat 150, then click the Apply to Chat button to apply the custom audio settings.
  • Page 26: Update Firmware & Database

    UPDATE FIRMWARE & DATABASE The Update Firmware screen displays the current firmware version, unit name, and checks ClearOne's website for available firmware and device database updates (Figure 3.3). Update Firmware allows you to automatically update to the most recent firmware and device database using the Check for updates button, or you can use the Select File button to manually load an existing firmware file.
  • Page 27 Update Screen: Ready to Update FIGURE 3.4 3. Click the Update button to install available updates. The Update dialog box appears (Figure 3.5). Update Dialog Box FIGURE 3.5 4. Click Update Firmware to update firmware only. 5. Click Update Database to update the device database only. 6.
  • Page 28 Update Warning Dialogs FIGURE 3.6 8. Click Yes to proceed with the firmware or device database update, or No to cancel. 9. A second warning dialog appears. Click Yes to proceed or No to cancel. 10. A series of messages appears below the progress bar indicating that the updates are in progress. WARNING: Do not unplug the Chat 150 while updates are in progress.
  • Page 29 Select File (Manual Firmware Update) > Note: This procedure is for advanced users, technical support purposes, and corporate environments where IT security policies may prohibit automatic updates. Loading an incorrect firmware file can cause unpredictable results. In most cases, you should use the automatic update procedure by pressing the Check for updates button.
  • Page 30: Help

    Click ClearOne Homepage to visit the ClearOne website using your default web browser. • Click Registration to register your Chat 150 with ClearOne using your default web browser. ADVANCED Advanced displays the current audio settings for your Chat 150 (Figure 3.10).
  • Page 31: Advanced Settings: Audio Settings

    ADVANCED SETTINGS: AUDIO SETTINGS Audio Settings displays the current audio settings and allows you to change them for the Chat 150 currently connected to your PC (Figure 3.11). You can also create custom audio settings for a device (see Advanced Settings: Database later in this chapter for more information).
  • Page 32: Advanced Settings: Database

    ADVANCED SETTINGS: DATABASE Database displays the devices configured for the Chat 150 and allows you to edit them (Figure 3.12). The Chat 150 device database includes all of the audio settings for the devices pre-programmed by ClearOne (identified by the icon next to each device) and any custom audio settings you set up and wish to save for later use.
  • Page 33 View Database Record Dialog FIGURE 3.13 Click Ok to close the View Database Record dialog. To save custom audio settings for a device, perform the following procedure: 1. Click the New button. The Add Settings to Database dialog appears with the settings of the device you had selected in the database view (Figure 3.14).
  • Page 34 8. The custom device is added to the Chat 150 device database and is now available through Device Setup as an available device. (Note that in the device database, your custom device does not have the ClearOne icon next to it, differentiating it from a pre-programmed device.) To edit custom devices, click the Edit button (appears in the place of the View button for custom devices) after selecting the custom device you wish to edit.
  • Page 35: Advanced Settings: Log

    ADVANCED SETTINGS: LOG Log displays a list of actions taken by the Chat 150, including a timestamp and a description of the action or even (Figure 3.16). Advanced Settings: Database Screen FIGURE 3.16 To save the log to a text file, click the Save button. A standard Windows save dialog appears. Name the file and choose the directory in which you wish to save the file (the default directory is the Chat 150 Log directory).
  • Page 36: Chapter 4: Using The Chat 150

    CHAPTER 4: USING THE CHAT 150 LED INDICATORS The three microphone LED indicators illuminate blue when the Chat 150 microphones are active (unmuted). The indicators illuminate red when the Chat 150 microphone mute function is active. The seven volume LED indicators illuminate blue to indicate the current volume setting—more lights indicate higher volume.
  • Page 37: Chapter 5: Maintenance

    150 is a high-performance USB device and requires sufficient bandwidth in order to operate properly. If you are unable to resolve the problem using this procedure, please refer to our website or contact us: Phone: 1.800.283.5936 (USA) or 1.801.974.3760 Fax: 1.801.977.0087 E-mail: tech.support@clearone.com Internet: www.clearone.com Technical Support: 800-283-5936...
  • Page 38: Recovering From An Interrupted Firmware Update

    RECOVERING FROM AN INTERRUPTED FIRMWARE UPDATE If firmware programming was interrupted (such as by a power loss or an accidental cable disconnection), the Chat 150 might become unstable. The Chat 150 boots in generic mode and the Generic Mode screen appears (Figure 5.1).
  • Page 39: Chapter 6: Appendix

    CHAPTER 6: APPENDIX SPECIFICATIONS Connections USB connector Version 2.0 compatible Type: Mini B Controls Volume up Volume down Microphone mute Audio Speaker Bandwidth: 150Hz-15kHz Max output level: 86dBSPL @ 1 foot Microphone Bandwidth: 50Hz-8kHz Line input through VC Breakout Box Frequency response: 20Hz-20kHz +/- 1dB Maximum input level: +6 dBu Input impedance: 10K Ohms...
  • Page 40: Compliance

    ClearOne Communications Manufacturer's Address: Edgewater Corporate Park South Tower 5225 Wiley Post Way Suite 500 Salt Lake City, Utah 84116 U.S.A. EU Representative Name: ClearOne Communications Ltd. Atlantic House Imperial Way Reading Berkshire RG2 0TD United Kingdom Model: Chat 150 Product Standard(s) to which Conformity of the Council Directive(s) is declared: EMC 2004/108/EC "Electromagnetic Compatibility (EMC) Directive":...
  • Page 41 We, the undersigned, hereby declare that the equipment specified above conforms to the above directives and standards. Date of Issue: November 21, 2007 Legal Representative in Europe /s/ Greg A. LeClaire Signature Greg A. LeClaire, Waste Electrical and Electronic Equipment “WEEE” Directive 2002/95/EC” ClearOne is compliant with the WEEE directive. For recovery and recycling information, visit: :www.clearone.com/support/recycling.php?content=main Technical Support: 800-283-5936...
  • Page 42: Warranty

    (2) this device must accept any interference received, including interference that may cause undesirable operation. WARRANTY ClearOne Communications, Inc. (the Manufacturer) warrants that this product is free of defects in both materials and workmanship. For complete warranty information including length, coverage, and limitations, visit ClearOne on the web @ www.clearone.com.

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