Dell Inspiron 7300 Service Manual
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Dell Inspiron 7300 Service Manual

2n1 silver
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Inspiron 7300 2n1 Silver
Service Manual
Regulatory Model: P124G
Regulatory Type: P124G001
June 2020
Rev. A01

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Summary of Contents for Dell Inspiron 7300

  • Page 1 Inspiron 7300 2n1 Silver Service Manual Regulatory Model: P124G Regulatory Type: P124G001 June 2020 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Transporting sensitive components............................ 7 After working inside your computer............................ 7 Chapter 2: Removing and installing components................8 Recommended tools................................8 Screw list....................................8 Major components of Inspiron 7300 2n1 Silver........................9 Base cover..................................... 11 Removing the base cover.............................. 11 Installing the base cover..............................13 Battery....................................14 Lithium-ion battery precautions...........................
  • Page 4 SupportAssist diagnostics..............................60 System diagnostic lights..............................60 Recovering the operating system............................61 Flashing the BIOS.................................61 Flashing BIOS (USB key)..............................62 Backup media and recovery options..........................62 WiFi power cycle................................. 62 Flea power release................................63 Chapter 6: Getting help and contacting Dell..................64 Contents...

  • Page 5: Chapter 1: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 6: Electrostatic Discharge-Esd Protection

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 7: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 8: Chapter 2: Removing And Installing Components

    Removing and installing components Recommended tools The procedures in this document may require the following tools: • Philips screwdriver #0 • Philips screwdriver #1 • Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box.

  • Page 9: Major Components Of Inspiron 7300 2N1 Silver

    Power-button bracket Palm-rest assembly M2x3 Wireless-card bracket Palm-rest assembly M2x3 System board Palm-rest assembly M2x2 Major components of Inspiron 7300 2n1 Silver The following image shows the major components of Inspiron 7300 2n1 Silver. Removing and installing components...
  • Page 10 1. Base cover 2. Battery 3. Heat sink 4. Left speaker 5. Touchpad 6. Touchpad bracket 7. Power-adapter port 8. Palm-rest assembly 9. Display assembly 10. I/O board 11. Right speaker 12. System board 13. I/O-board cable 14. Coin-cell battery 15.

  • Page 11: Base Cover

    18. Fan NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. NOTE: Depending on the configuration ordered, some components may not installed in your computer.
  • Page 12 Steps 1. Loosen the three captive screws that secure the base cover to the palm-rest assembly. 2. Remove the four screws (M2x4) that secure the base cover to the palm-rest assembly. 3. Using a plastic scribe, pry the base cover from the tabs at the hinges and continue to work on the sides to release the base cover from the palm-rest assembly.

  • Page 13: Installing The Base Cover

    Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the base cover and provides a visual representation of the installation procedure. Removing and installing components...

  • Page 14: Battery

    Steps 1. Connect the battery cable to the system board. 2. Align the tabs on the base cover with the slots on the palm-rest assembly and snap the base cover to the palm-rest assembly. 3. Replace the four screws (M2x4) that secure the base cover to the palm-rest assembly. 4.

  • Page 15: Removing The Battery

    If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 16: Installing The Battery

    Installing the battery Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the battery and provides a visual representation of the installation procedure. Steps 1.

  • Page 17: Solid-State Drive/Intel Optane

    Solid-state drive/Intel Optane Removing the M.2 2230 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: This procedure applies only to computers shipped with a M.2 2230 solid-state drive installed. NOTE: The M.2 card installed on your computer will depend on the configuration ordered.

  • Page 18: Removing The M.2 2280 Solid-State Drive/Intel Optane H10

    About this task NOTE: This procedure applies if you are installing a M.2 2230 solid-state drive. NOTE: The M.2 card installed on your computer will depend on the configuration ordered. Supported card configurations on the M.2 card slot: • M.2 2230 solid-state drive + 2230 mounting bracket •...

  • Page 19: Installing The M.2 2280 Solid-State Drive/Intel Optane H10

    NOTE: The M.2 card installed on your computer will depend on the configuration ordered. Supported card configurations on the M.2 card slot: • M.2 2230 solid-state drive + 2230 mounting bracket • M.2 2280 solid-state drive • M.2 2280 Intel Optane Memory H10 The following image(s) indicate the location of the M.2 2280 solid-state drive/Intel Optane H10 and provides a visual representation of the removal procedure.

  • Page 20: Display Assembly

    The following image(s) indicate the location of the M.2 2280 solid-state drive/Intel Optane H10 and provides a visual representation of the installation procedure. Steps 1. Align the notch on the M.2 2280 solid-state drive/Intel Optane with the tab on the M.2 card slot on the system board. 2.
  • Page 21 Removing and installing components...

  • Page 22: Installing The Display Assembly

    Steps 1. Open the latch and disconnect the touchscreen cable from the system board. 2. Peel the tape that secures the display-cable latch to the system board. 3. Open the latch and disconnect the display cable from the system board. 4.
  • Page 23 Removing and installing components...
  • Page 24 Steps 1. Align the hinges on the display assembly with the slots on the palm-rest assembly. 2. Place the palm-rest assembly on the display assembly at an angle. NOTE: To avoid damaging your system do not slide the palm-rest assembly on the display assembly. 3.

  • Page 25: Fans

    12. Adhere the tape that secures the display-cable latch to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Fans Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 26: Power-Adapter Port

    About this task The following image(s) indicate the location of the fan and provides a visual representation of the installation procedure. Steps 1. Using the alignment posts, place the fan on the palm-rest assembly. 2. Replace the two screws (M2x3) that secure the fan to the palm-rest assembly. 3.

  • Page 27: Installing The Power-Adapter Port

    Steps 1. Remove the screw (M2x5) that secures the right display-hinge to the palm-rest assembly. 2. Remove the screw (M2x3.5) that secures the right display-hinge to the system board and palm-rest assembly. 3. Pry open the right display-hinge. 4. Peel off the tape the secures the power-adapter port cable to the system board. 5.
  • Page 28 Steps 1. Place the power-adapter port into the slot on the palm-rest assembly. 2. Replace the screw (M2x3) that secures the power-adapter port to the palm-rest assembly. 3. Route the power-adapter port cable through the routing guide on the palm-rest assembly. 4.

  • Page 29: Coin-Cell Battery

    Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: Removing the coin-cell battery resets the BIOS setup program's settings to default. It is recommended that you note the BIOS setup program's settings before removing the coin-cell battery.

  • Page 30: I/O Board

    Steps 1. Connect the coin-cell battery cable to the I/O board. 2. Adhere the coin-cell battery to the palm-rest assembly. 3. Connect the I/O-board cable to the I/O board and close the latch. 4. Adhere the tape that secures the I/O-board cable-latch to the I/O board. Next steps 1.

  • Page 31: Installing The I/O Board

    Steps 1. Remove the screw (M2x3.5) that secures the left display-hinge to the I/O board and palm-rest assembly. 2. Remove the screw (M2x5) that secures the left display-hinge to the palm-rest assembly. 3. Pry open the left display-hinge. 4. Peel the tape that secures the I/O-board cable-latch to the I/O board. 5.

  • Page 32: Touchpad

    Steps 1. Using the alignment posts, place the I/O board on the palm-rest assembly. 2. Replace the screw (M2x2) that secures the I/O board to the palm-rest assembly. 3. Close the left display-hinge. 4. Replace the screw (M2x5) that secures the left display-hinge to the palm-rest assembly. 5.

  • Page 33: Installing The Touchpad

    Steps 1. Remove the three screws (M1.6x2) that secure the touchpad bracket to the palm-rest assembly. 2. Peel the mylar that covers the tape that secures the touchpad to the palm-rest assembly. 3. Lift the touchpad bracket off the palm-rest assembly. 4.

  • Page 34: Speakers

    Steps 1. Slide the touchpad into the slot on the palm-rest assembly. 2. Replace the two screws (M2x2) that secure the touchpad to the palm-rest assembly. 3. Adhere the tapes that secure the touchpad to the palm-rest assembly. 4. Connect the touchpad cable to the system board and close the latch. 5.

  • Page 35: Installing The Speakers

    Steps 1. Disconnect the speaker cable from the system board. 2. Remove the speaker cable from the routing guide on the fan. 3. Lift the left speaker from the palm-rest assembly. 4. Remove the speaker cable from the routing guide on the palm-rest assembly. 5.

  • Page 36: Heat Sink

    Steps 1. Using the alignment posts, place the right speaker on the palm-rest assembly. NOTE: Ensure that the alignment posts are threaded through the rubber grommets on the speaker. 2. Route the speaker cable through the routing guides on the palm-rest assembly. 3.

  • Page 37: Installing The Heat Sink

    The following image(s) indicate the location of the heat sink and provides a visual representation of the removal procedure. Steps 1. In reverse sequential order (4>3>2>1) loosen the four captive screws that secure the heat sink to the system board. 2.

  • Page 38: Power Button With Fingerprint Reader

    Steps 1. Place the heat sink on the system board. 2. In sequential order (1>2>3>4) tighten the four captive screws that secure the heat sink to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer.

  • Page 39: Installing The Power-Button With Fingerprint Reader

    Steps 1. Remove the screw (M2x3) that secures the power-button bracket to the palm-rest assembly. 2. Lift the power-button bracket off the palm-rest assembly. 3. Open the latch and disconnect the power-button with fingerprint reader cable from the power-button board. 4.

  • Page 40: System Board

    Steps 1. Place the power-button with fingerprint reader into the slot on the palm-rest assembly. 2. Replace the screw (M2x3) that secures the power-button with fingerprint reader to the palm-rest assembly. 3. Adhere the tape that secures the power-button with fingerprint reader cable to the palm-rest assembly. 4.
  • Page 41 Removing and installing components...

  • Page 42: Installing The System Board

    Steps 1. Remove the screw (M2x5) that secures the right display-hinge to the palm-rest assembly. 2. Remove the screw (M2x3.5) that secures the right display-hinge to the system board and palm-rest assembly. 3. Pry open the right display-hinge. 4. Remove the screw (M2x3) that secures the wireless-card bracket to the palm-rest assembly. 5.
  • Page 43 Steps 1. Place the system board on the palm-rest assembly. 2. Replace the three screws (M2x2) that secure the system board to the palm-rest assembly. 3. Connect the power-adapter port cable to the system board. 4. Connect the display cable to the system board and close the latch. 5.

  • Page 44: Palm-Rest And Keyboard Assembly

    12. Connect the touchpad cable to the system board and close the latch. 13. Connect the keyboard-backlight cable from the system board and close the latch. 14. Connect the keyboard cable to the system board and close the latch. 15. Adhere the Mylar that secures the keyboard-cable latch to the system board. 16.

  • Page 45: Installing The Palm-Rest And Keyboard Assembly

    Steps After performing the pre-requisites, you are left with the palm-rest and keyboard assembly. Installing the palm-rest and keyboard assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.
  • Page 46 Steps To install the palm-rest and keyboard assembly perform the post-requisites. Next steps 1. Install the system board. 2. Install the power-button with fingerprint reader. 3. Install the speakers. 4. Install the touchpad. 5. Install the board. 6. Install the coin-cell battery.

  • Page 47: Chapter 3: Drivers And Downloads

    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938. Drivers and downloads...

  • Page 48: Chapter 4: System Setup

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 49: One Time Boot Menu

    Depending on this computer and its installed devices, the items that are listed in this section may or may not be displayed. Table 4. System setup options—System information menu Overview Inspiron 7300 2n1 Silver BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer.
  • Page 50 Table 4. System setup options—System information menu (continued) Overview Maximum Clock Speed Displays the maximum processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Current Clock Speed Displays the current processor clock speed. Core Count Displays the number of cores on the processor. Processor ID Displays the processor identification code.
  • Page 51 Table 5. System setup options—Boot Configuration menu (continued) Boot Configuration Enable UEFI Network Stack Enables or disables UEFI Network Stack. Default: ON UEFI Boot Path Security Enables or disables the system to prompt the user to enter the Admin password when booting a UEFI boot path from the F12 boot menu.
  • Page 52 Table 6. System setup options—System Configuration menu (continued) System Configuration Enable Camera Enables or disables the camera. By default, Enable Camera is selected. Touchscreen Enables or disables the touchscreen. By default, Touchscreen is selected. Enable Fingerprint Reader Device Enables or disables the Fingerprint Reader Device. By default, Enable Fingerprint Reader Device is selected.
  • Page 53 Table 8. System setup options—Security menu (continued) Security Absolute Enables, disables or permanently disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. Default: Enabled TPM 2.0 Security On Select whether or not the Trusted Platform Model (TPM) is visible to the OS. Default: ON PPI Bypass for Enable Commands Enables or disables the OS to skip BIOS Physical Presence Interface (PPI) user...
  • Page 54 Table 9. System setup options—Passwords menu (continued) Passwords Admin Password Min Specify the minimum number of characters allowed for Admin password. Default: 4 Admin Password Max Specify the maximum number of characters allowed for Admin password. Default: 32 System Password Min Specify the minimum number of characters allowed for System password.
  • Page 55 Enables the computer to turn on and go to boot when AC power is supplied to the computer. Default: OFF Wake on Dell USB-C Dock Enables connecting a Dell USB-C Dock to wake the computer from Standby. Default: ON Auto On Time Enables the computer to automatically power on for defined days and times.
  • Page 56 Table 13. System setup options—Power Management menu (continued) Power Management Default: OFF Wake on LAN Enables or disables the computer to turn on by a special LAN signal. Default: Disabled Intel Speed Shift Technology Enables or disables the Intel Speed Shift Technology support. Setting this option to enable allows the operating system to select the appropriate processor performance automatically.
  • Page 57 Table 15. System setup options—POST Behavior menu (continued) POST Behavior Full Screen Logo Enabled or disabled the computer to display full screen logo if the image match screen resolution. Default: OFF Mouse/Touchpad Defines how the computer handles mouse and touchpad input. Default: Touchpad and PS/2 Mouse.

  • Page 58: Clearing Cmos Settings

    SupportAssist Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery tool. Default: 2. SupportAssist OS Recovery Enables or disables the boot flow for SupportAssist operating system Recovery tool in the even of certain system errors.

  • Page 59: Clearing Bios (System Setup) And System Passwords

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 60: Chapter 5: Troubleshooting

    Troubleshooting SupportAssist diagnostics About this task The SupportAssist diagnostics (previously known as ePSA diagnostics) performs a complete check of your hardware. The SupportAssist diagnostics is embedded in the BIOS and is launched by it internally. The SupportAssist diagnostics provides a set of options for particular devices or device groups.

  • Page 61: Recovering The Operating System

    You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 62: Flashing Bios (Usb Key)

    Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see Dell Windows Backup Media and Recovery Options.

  • Page 63: Flea Power Release

    Flea power release About this task Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been disconnected from the system board. The following procedure provides the instructions on how to release the flea power: Steps 1.

  • Page 64: Chapter 6: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 22. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter.

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