Placing A Message Retrieval Call - Nortel QSY22 Manual

Description Page 9 of 48
Telephones Without a Message Waiting lamp As an option in X11
Release 2, Message Waiting Indication can be provided by AMW (a 120 ipm
interrupted dial tone) instead of a Message Waiting lamp, or key/lamp pair
when the user goes off hook at the telephone. A faulty Message Waiting lamp
does not result in Message Waiting Indication by interrupted dial tone; in this
case, it is up to the user to call the Message Center to see if there is a message.
Telephones equipped with neither Message Waiting lamps nor AMW have no
visual indication that a message is waiting. It is up to the user to call the
Message Center to see if a message is waiting.
Regardless of whether message indication is by lamp or AMW, the user can
still make calls and operate features normally. The Message Indication
remains active until canceled by a Message Center operator or by the system
during a night routine.

Placing a message retrieval call

SL-1 sets The user goes off hook and presses the MESSAGE WAITING key.
The digit display shows the Message Center DN. The Message Center
answers and gives the user the message, then extinguishes the user's Message
Indication lamp. The user then goes on hook. The user can also access the
Message Center by going off hook and pressing the MESSAGE WAITING
key even if the associated lamp is not flashing.
If message indication is by AMW, the user goes off hook and dials the
Message Center DN. The Message Center operator cancels the AMW in the
same way as a Message Waiting lamp.
500/2500 Telephones Whether or not a message indication lamp is provided
with the telephone, the user goes off hook and dials the Message Center DN.
The Message Center answers and gives the user the message, then
extinguishes the user's Message Indication lamp. If message indication was
provided by interrupted dial tone, this is canceled by the Message Center
operator in the same way as a Message Waiting lamp. The user then goes
on hook.
Message Center Description and operation