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WARNING personal injury. Keep this owner’s manual for future reference. If you sell or give this product away, make sure CAUTION this manual accompanies this product. DO NOT RETURN! Contact our customer service team for help first. customerservice@puraflame.com Call: 844-377-5786...
1. IMPORTANT SAFETY INFORMATION When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read all instructions before using this appliance. • Use this appliance only as described in this manual. Any other use not recommended by the •...
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To prevent a possible fire, do not burn wood or other materials in this appliance. • • A LWAYS disc onnect this unit from the power supply before performing any assembly or cleaning, or before relocating the electric fireplace. Always use properly grounded, fused and polarized outlets. •...
3. BEFORE INSTALLATION WARNING! DO NOT use this Electric Fireplace if any part has been under water. Immediately call a qualified service technician to inspect and to replace any part of the electrical system if necessary. Keep plastic wrapping away from children. If the unit needs to be returned, please make sure all the spare parts are packed inside, and packed the same as the original packing.
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Plug it on, check the function as section 5a.Manual Control Panel and 5b. Remote Controls. Should any defects found, please contact service team for help. E-mail us at customerservice@puraflame.com or call 844-377-5786 during 9:00 to 17:00 from Monday to Friday.
4. INSTALLATION INSTRUCTIONS Tools Required A phillips screwdriver, a small flat head screwdriver, a plier will be needed. Locating the Appliance Adapter Grounding Pin Your new electric fireplace may be installed virtually anywhere in your home. However, when choosing a Metal Grounding Screw loction, ensure tha t the gener al instrutions f or...
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Flush Mounted Installation - 2x6 Framing 4.1 Build the framing by 2x6 ” stud as picture for Alice 50 ” as example , dimensions for all sizes are listed below The appliance will be is supported by the bo om framing. Make sure the bo om framing is solid and level.
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4.3 Fix the plasterboard to edge of the framed opening. Allow 1 1/4” (28.6mm) of the wood at two sides exposed for fixing the brackets. If you want to stick ledge stone on plasterboard, you would add one more wood on each side what has same thickness as your ledger stone. Plasterboard exposed stud Add one more wood at...
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4.4 Finish the wall by paint, wallpaper or ledger stone. 4.5 Fix the fixing brackets at both sides by 4pcs ST4X10 screws with 4 washers. But do not fasten the screws tightly. Insert the firebox into the opening, adjust the position of unit and let it stick out the wall about 1/8”, mark the position of fixing bracket.
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4.6 Move out the unit and fasten the screws for the fixing brackets. 4.7 Connect to electric service. Reference to Sec on Electrical Connection. 4.8 Insert firebox into opening. Ensure that it is centered left to right, level with shims if necessary. Fix the fireplace on the side wood stud by the screws (ST4X40 4 pcs ).
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ST 3x8 4.11Finish the installation. Electrical Connection WARNING: Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric shock or injury to persons, the hard wiring must be supplied with a qualified electrician. WARNING: Ensure that the circuit on which the fireplace is to be installed has the power cut off at the service panel until installation is complete.
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b. Hard wire the fireplace (recommended). A qualified electrician may remove the cord connection, and wire the appliance directly to the house hold wiring. The appliance must be electrically connected and grounded in accordance with local codes. 2. Pull the junction box out. Press the 1.
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Fuel Bed Setting The appliance is supplied with 2 fuel effect op ons: a. Crystal Effect. b. Log Effect a. Crystal Effect a1. Evenly spread the small clear crystals across the fuel bed. It is not necessary to use all of the effect supplied.
5. OPERATION INSTRUCTION WARNING! Read and understand this entire owner’s manual, including all safety information, before plugging in or using this product. Failure to do so could result in electric shock, fire, serious injury, or death. WARNING! Do not operate the unit if it is damaged or has malfunctioned. If you suspect the unit is damaged, call a qualified service technician to inspect and replace any part of the electrical system if necessary.
NOTICE: Do not move the glass panel when the appliance is plugged in and operating. This will cause the • control panel to no longer function. A harmless slight brief odor may occur during first use or not used for a long period of time. The •...
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Timer Temperature Heater Flame FLAME ON/OFF 4 flame effects HEATER TEMPERATURE From 60 to 84 F ° 750W/1500W fan heater Fuel Bed TIMER 14mul - colors From 0.5H to 9H ICON TITLE FUNCTION The POWER button will turn the fireplace on, and enter standby mode. This will turn off all the functions at once but will hold the settings in memory POWER except for the Heater function.
6. TROUBLESHOOTING GUIDE 1. The unit does not work . Unplug it for two or more hours, replug it to see if there is a long beep, if not, the PCB board need to be replaced. Contact customer service team for help. 2.
12. The remote does not work or there is nothing showing on the display. The remote is available on Amazon, please contact customer service team for a purchase link. 13. There is a plastic burning smell when the heater is turned on for the first time. It is normal and the smell will disappear after several minutes.
DO NOT use brass polish or household cleaners as these products will damage the metal trim. • Glass: Use a good quality glass cleaner and dry thoroughly with a paper towel or lint-free cloth. • NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface. •...
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Thank you for purchasing this product! If you have questions about assembly or operation of this product, or missing parts, or if the product is damaged, please e-mail us at: customerservice@puraflame.com 844-377-5786 or call Ningbo Richen Electric al Appliance Co. Ltd , Address: No.19, Yongdinghe Road, Xiapu, Beilun, Ningbo, P.R.
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