PuraFlame Alice EF172B Owner's Manual
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PuraFlame Alice EF172B Owner's Manual

In wall recessed electric fireplace
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In Wall Recessed Electric Fireplace
Model Number: (EF172B, EF173B, EF174B, EF175B, EF176B)
Read and understand this entire owner's manual, including all safety information, before
plugging in or using this product. Failure to do so could result in fire, electric shock, or serious
WARNING
personal injury.
Keep this owner's manual for future reference. If you sell or give this product away, make sure
CAUTION
this manual accompanies this product.
Contact our customer service team for help first.
Alice
OWNER'S MANUAL
DO NOT RETURN!
customerservice@puraflame.com
Call: 844-377-5786

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Summary of Contents for PuraFlame Alice EF172B

  • Page 1 WARNING personal injury. Keep this owner’s manual for future reference. If you sell or give this product away, make sure CAUTION this manual accompanies this product. DO NOT RETURN! Contact our customer service team for help first. customerservice@puraflame.com Call: 844-377-5786...

  • Page 3: Table Of Contents

    5) Fuel Bed Setting …………………………………………………….……………………….…........... 6) Install Glass Panel ……………………………………………….……………………….…............5. Operation Instruction………………………………………………….……………………….…............. 1) Touch Buttons Control ……………………………………………………………………….……………………….…....... 20 2) Remote Control ……………………………………………………………………….……………………….…......... 6. Troubleshooting Guide…………………………………………….………………………………..…………………………….…………..7. Schematic Diagram ……………………………………………………………………….……………………….…........8. Care and Maintenance ..………………………………………………………………………………………….………………………………... 26 9. Limited Warranty ……………………………………………………………………….……………………….…........customerservice@puraflame.com call: 844-377-5786...

  • Page 4: Important Safety Information

     NEVER leave this appliance unattended. To disconnect appliance, ALWAYS turn controls to “OFF” then remove plug from outlet or turn off circuit when not in use.  ALWAYS turn this appliance off before unplugging it from the outlet. customerservice@puraflame.com call: 844-377-5786...
  • Page 5 Safety Alert Key:  WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.  CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. customerservice@puraflame.com call: 844-377-5786...

  • Page 6: Technical Specifications

    62 1/2″ 17 13/16″ 5 11/16″ EF175B 109.1 (1730mm) (515mm) (1500mm) (285mm) (1588mm) (453mm) (145mm) 83 7/8″ 20 1/4″ 74 13/16″ 11 1/4″ 78 1/4″ 17 13/16″ 5 11/16″ 160.9 EF176B (2130mm) (515mm) (1900mm) (285mm) (1988mm) (453mm) (145mm) customerservice@puraflame.com call: 844-377-5786...

  • Page 7: Before Installation

     NOTE: Contact service team for help if any part missed or damaged. Email customerservice@puraflame.com or call 844-377-5786 during 9:00 to 17:00 from Monday to Friday. WARNING: This carton includes GLASS! ALWAYS use extreme caution when handling glass. Failure to do so could result in personal injury or property damage.

  • Page 8: Function Testing

    Take the unit out of the box, place it on a dry and flat floor where near an outlet.  Check the surface of the unit to see if anywhere is out of shape.  Check the power Plug it on, there will has a long beep.  customerservice@puraflame.com call: 844-377-5786...

  • Page 9: Kindly Suggestion

    NOTE: Should any defects found, please contact service team for help. Email customerservice@puraflame.com or call 844-377-5786 during 9:00 to 17:00 from Monday to Friday. Kindly Suggestions Keep the packaging (carton, rapping bag, repacking bag, etc.) for future transportation and/or ...

  • Page 10: Flush Mounted Installation

    3ft. (0.9 m) from the front of the electric fireplace. Flush Mounted Installation - 2x6 Framing 4.1 Build the framing by 2x6” stud as picture. Leave 1 1/2” (37.5mm) at two sides when fixing the plasterboard. customerservice@puraflame.com call: 844-377-5786...
  • Page 11 MODEL EF172B EF173B EF174B EF175B EF176B 36 7/16″ 44 5/16″ 56 1/8″ 64″ 79 3/4″ (925mm) (1125mm) (1425mm) (1625mm) (2025mm) customerservice@puraflame.com call: 844-377-5786...
  • Page 12 4.2 Fix the fixing brackets at both sides by 4pcs ST4X10 screws with 4 washers. Adjust the position of the brackets to make sure the firebox surface will not be lower than the finishing wall. customerservice@puraflame.com call: 844-377-5786...

  • Page 13: Hard Wiring

    Remove the 2 screws to release the cover of junction box.  Remove the cord connection.  Use a flathead screwdriver to release the wires to power cord.  customerservice@puraflame.com call: 844-377-5786...
  • Page 14 4.4 Lift fireplace and insert into opening and fix the fireplace on the wood stud by the screws (ST4X40 4 pcs ). Make sure the front of the firebox is not lower than the surface of the wall. customerservice@puraflame.com call: 844-377-5786...
  • Page 15 844-377-5786...

  • Page 16: Fuel Bed Setting

    4.5b1 Place the small logs on the fuel bed as the log layout. 4.5b2 Place the medium logs on the fuel bed as the log layout. 4.5b3 Place the small semi-painted and clear (quantity: 2:1) crystals in between the log layout. customerservice@puraflame.com call: 844-377-5786...
  • Page 17 844-377-5786...

  • Page 18: Install Glass Panel

    4.6 Carefully set both hooks of the front glass panel onto the firebox. NOTE: Make sure the glass is properly installed according to the direction and steps below, and fully attached to the firebox so that the control panel can work properly. Fix the glass front by the screws (ST3x8) and complete the installation. customerservice@puraflame.com call: 844-377-5786...

  • Page 19: Operation Instruction

    The appliance can be operated by both remote control and manual button. Once the unit has been properly connected to a grounded electrical circuit, the unit can be turned ON by pressing the power button. customerservice@puraflame.com call: 844-377-5786...

  • Page 20: Touch Buttons Control

    Touch the Fuel Bed button, the unit will cycle fuel bed setting. a color-cycle mode through 13 colors for fuel bed, FUEL BED The 3 level of fuel bed will light up and off setting. at 5% brightness when turn on the heater only. customerservice@puraflame.com call: 844-377-5786...

  • Page 21: Remote Control

     Battery must be recycled or disposed of properly. Check with your local authority for recycling advice in your area. Aim the remote control at the remote receiver. Make sure you hear a beep each time NOTICE: you press the button! If not, the fireplace will not respond to the signal. customerservice@puraflame.com call: 844-377-5786...
  • Page 22 Low – High –Off. displays heater HEATER command. status icon. Low: (●○) High: (●●) When turn on without flame, the 3 level of fuel bed will light up at 5% brightness. customerservice@puraflame.com call: 844-377-5786...

  • Page 23: Troubleshooting Guide

    If other functions such as the fuel bed and heating are working properly, the flame LED board needs to be replaced. 6. The color of the fuel bed is not consistent. The fuel bed LED board needs to be replaced. customerservice@puraflame.com call: 844-377-5786...
  • Page 24 13. There is a plastic burning smell when the heater is turned on for the first time. It is normal and the smell will disappear after several minutes. 14. TV remote could change the color of the flame. It is the signal interference, please contact customer service team for a new PCB board. customerservice@puraflame.com call: 844-377-5786...

  • Page 25: Schematic Diagram

    7. SCHEMATIC DIAGRAM customerservice@puraflame.com call: 844-377-5786...

  • Page 26: Care And Maintenance

     Store appliance in a clean dry place when not in use. Replacement parts:  Use only replacement parts supplied by the manufacturer. Use of any other parts, or modifying the fireplace in any way, will void all warranties.  No internal parts are replaceable or serviceable. customerservice@puraflame.com call: 844-377-5786...

  • Page 27: Limited Warranty

    Damage caused by the insert being used in a commercial application; Damage from use as a primary heat source; Other misuse or abuse not specifically listed herein. This product is not intended to be used as a primary heat source. It is for supplemental heating purposes only. customerservice@puraflame.com call: 844-377-5786...
  • Page 28 Thank you for purchasing this product! If you have questions about assembly or operation of this product, or missing parts, or if the product is damaged, please e-mail us at: customerservice@puraflame.com 844-377-5786 or call Ningbo Richen Electrical Appliance Co., Ltd Address: No.19, Yongdinghe Road, Xiapu, Beilun, Ningbo PR.

This manual is also suitable for:

Alice ef173bAlice ef174bAlice seriesAlice ef175bAlice ef176b

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