Chapter 5 Appendix; Troubleshooting - Canon imageFORMULA DR-C225W II Wi-Fi Connection Manual

Chapter 5 Appendix

Troubleshooting.................................................................................. 35

Regional Availability and Limitations ............................................... 37
Safety Information .............................................................................. 38
Troubleshooting
Also refer to the instructions for the access point being used.
Q1 If the Wi-Fi connection is lost during scanning, scanning is
not available even when trying to rescan.
A1 When the Wi-Fi connection is lost while transferring a scanned
image from the scanner to the computer, corrupted (scan image)
data may remain in the computer. Delete the partially scanned
data using the scanning application, and rescan.
Q2 Cannot connect to an access point
A2 • Confirm that the access point is operating correctly.
• Turn both this scanner and the access point off and back on,
and attempt the Wi-Fi connection again.
• Cordless phones, microwave ovens and radio signals from
other appliances can interfere with Wi-Fi signals. Keep Wi-Fi
devices away from such appliances.
• When an access point's stealth function is enabled, it cannot be
detected during Wi-Fi setup. Disable the stealth function or use
manual setup to enter the correct SSID of the access point.
• When the access point's MAC filtering function is enabled, the
MAC address of this scanner must be registered.
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