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Canon imageFORMULA DR-C225 II User Manual
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Canon imageFORMULA DR-C225 II User Manual

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Chapter 1 Introduction
Chapter 2 Important Safety Instructions
Chapter 3 Installing the Software
Chapter 4 Connecting the Scanner
Chapter 5 Placing Documents
Chapter 6 Scanning with CaptureOnTouch
Chapter 7 Setting the Scanner Driver
Chapter 8 Special Scanning
Chapter 9 Regular Maintenance
Chapter 10 Replacing Consumable Parts
Chapter 11 Uninstalling the Software
Chapter 12 Troubleshooting
Chapter 13 Appendix
6T3-0030-02E
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Summary of Contents for Canon imageFORMULA DR-C225 II

  • Page 1 Chapter 1 Introduction Chapter 2 Important Safety Instructions Chapter 3 Installing the Software Chapter 4 Connecting the Scanner Chapter 5 Placing Documents Chapter 6 Scanning with CaptureOnTouch Chapter 7 Setting the Scanner Driver Chapter 8 Special Scanning Chapter 9 Regular Maintenance Chapter 10 Replacing Consumable Parts Chapter 11 Uninstalling the Software Chapter 12 Troubleshooting...

  • Page 2: Table Of Contents

    Chapter 1 Introduction About This Manual Manuals for the Scanner Thank you for purchasing the Canon imageFORMULA DR-C225 II/ C225W II Document Scanner. Documentation for this scanner consists of the following manuals. In order to fully understand the features of this scanner and use them ...

  • Page 3: Features Of The Scanner

    Register Windows 8.1 at the following locations. Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine. Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.
  • Page 4   Supports a Variety of Scanning Modes Text Enhancement Modes The scanner supports the following scanning modes, depending on The scanner is equipped with the Advanced Text Enhancement Mode the document type: (only for Windows), for enhancing the text of documents with dark or uneven backgrounds, and the Advanced Text Enhancement II mode, •...

  • Page 5: Names And Functions Of Parts

     Names and Functions of Parts Sleep Mode The scanner is designed to save energy by entering the sleep mode when it is not scanning documents. This section describes the name and function of each part. Make sure to read this section and familiarize yourself with the parts of the ...
  • Page 6 Back View (8) Start Button This starts scanning the document loaded in the document feed tray (9) Feed Selection Indicator This indicates the way documents are currently being fed in accordance with the position of the feed selection lever. Lever position Indicator color Upper (non separation feeding) White...

  • Page 7: Regulations

    Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels One Canon Park, Melville, NY 11747, U.S.A. of RF energy that it deemed to comply without maximum permissive Tel.
  • Page 8 This is not an exhaustive list. (EEA: Norway, Iceland and Liechtenstein) Canon is not responsible for how this scanner is used by an individual. Please note that certain intellectual property is protected by copyright law, Fur EMVG...

  • Page 9: Trademarks

    WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION,  Canon and the Canon logo are registered trademarks, of Canon Inc. THEREOF, WARRANTIES AS TO MARKETABILITY, in the United States and may also be trademarks or registered MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF trademarks in other countries.

  • Page 10: Installation Location

    Chapter 2 Important Safety Installation Location Instructions The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements. To ensure the safe operation of this scanner, be sure to read the safety ...

  • Page 11: Ac Adapter

    Do not use an AC adapter other than the one provided with the scanner. Do not use the AC adapter provided with the scanner with other products.  If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information.

  • Page 12: Handling

    Handling power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.  Before moving the scanner, be sure to push the power button to turn it OFF, and disconnect the power plug from the power outlet Note the following precautions whenever using the scanner.

  • Page 13: Disposal

     Disposal Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in When disposing of this scanner, be sure to follow all local ordinances and the scanner, immediately disconnect the power cord to stop the laws or consult with the retailer who sold you the scanner.
  • Page 14 This is the environment as of May 2018. For the latest software support information, go to the Products page on the Canon website. * Our wireless connection application software bundled with the DR- C225W II, " NetworkMonitor" and " Wireless Connection Setup Tool"...
  • Page 15 Wireless Connection Setup Tool (DR-C225W II only) interfaces, even if present as standard equipment on the This is a utility for setting up connections to computers using the computer. For details, consult your local authorized Canon product's Wi-Fi function. dealer.
  • Page 16 Software Installation If the following screen appears, click [Yes] or [Permissions]. Click [Typical Installation]. Install the software before connecting the scanner to the computer.  Log on to Windows as an Administrator.  Close all other applications before installing the software. Insert the Setup Disc into the disc drive of the computer.
  • Page 17 Click [Install]. Click [Exit] to finish installing the software. * Download the latest software for Windows from the Canon website. Follow the instructions on the screen to complete installation. (See the sheet included with the scanner for the URL.) Install the software before connecting the scanner to the computer.
  • Page 18 Follow the instructions on the screen to complete installation. To operate the scanner using a wireless connection, double-click [Canon NetworkMonitor Installer] in step 2 of the above procedure, and follow the instructions on the screen to install the software (Wireless Connection Setup Tool and NetworkMonitor).
  • Page 19 Chapter 4 Connecting the Scanner Connecting the Scanner to the Computer Connect the scanner to the computer and the power supply. Connect the scanner to the computer and power outlet. Connecting the Scanner to the Computer........19 Turning the Power ON................ 20 ...
  • Page 20 Turning the Power ON The power of the scanner can be turned ON and OFF with the power button on the front of the scanner. You can secure the cables to the back of the scanner. Make sure there is sufficient slack in the cable when doing so to reduce stress Make sure that the scanner and computer are connected properly.
  • Page 21 Turning Off the Power Press and hold the power button until the indicator goes out.  After turning the scanner off, wait at least 10 seconds before When the scanner is turned on for the first time, the balloon turning it back on. message shown below appears on the Windows task bar.

  • Page 22: Documents

    Chapter 5 Placing Documents Documents The scanner can scan documents ranging in size from business This section describes how to load a document for scanning. cards to Legal/A4. The document sizes that this scanner can scan are shown below. Documents ..................22 Plain Paper Switching the Feed and Eject Methods ..........
  • Page 23 Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. A document must meet the following criteria to be scannable: Wrinkled or creased Carbon paper ...

  • Page 24: Switching The Feed And Eject Methods

    Switching the Feed and Eject Methods Placing Documents for Standard Feeding Use the two levers on the scanner to switch the feed and eject Ordinarily, standard feeding should be used when scanning multiple methods based on the type of document you are scanning. documents of a standard size at one time.
  • Page 25 When scanning long documents, pull out the feed extension plates Set the feed selection lever and the eject selection lever. and eject support. Set the feed selection lever to the standard feeding position (lower position). Set the eject selection lever to the U-turn path position ( When scanning documents that contain both standard paper and plastic cards, use the straight path.
  • Page 26 Place the document. Insert the document in the feed tray so that the front is facing forward and the top is facing upward.  When placing documents into the feed tray, take care not to cut your hands on the edges of the paper. ...

  • Page 27: Placing Documents For Non Separation Feeding

     Placing Documents for Non Separation If you select the [Upside-down feeding] check box in the scanner driver settings, you can insert documents into the Feeding scanner in the opposite orientation (" When you want to scan a document placed upside-down" on p.76 ) . When scanning a thick document one page at a time or scanning a document that has multiple pages fastened together, set document feeding to non separation mode.
  • Page 28 Adjust the document guides to fit the width of the document.  With the straight path, documents are ejected at the front of the scanner. Do not place anything that will block output near the document eject area. Also, install the scanner on a smooth surface to enable documents to be smoothly ejected.

  • Page 29: Placing Cards

    Placing Cards Place the card horizontally with the top edge facing upward. Set the feed selection lever and the eject selection lever. Set the feed selection lever to the non separation position (upper position). The feed selection indicator will light white. Set the eject selection lever to the straight path position ( ).

  • Page 30: Placing Folded Documents

    Placing Folded Documents Folio Scan enables you to scan documents that are larger than LTR/ A4 and therefore do not fit in the feeder. To use the function, fold the With the straight path, documents are ejected at the front of the scanner. document in half lengthwise and place it into the feeder.
  • Page 31 Place the document in the document feed tray. Under default conditions, place the document with the folded edge facing right. If the [Upside-down feeding] check box is selected in the scanner driver settings, place the document with the folded edge facing left. Set the scanning condition for folded documents on advanced settings dialog box of the scanner driver.

  • Page 32: Setting The Long Document Mode

     Set [Page Size] to half the size of the document (set to [Match original size] when scanning an atypical document size) Click the Start button, and then click [All Programs], [Canon DR-C225], and [Canon imageFORMULA Utility].  Set [Scanning Side] to [Folio].
  • Page 33 Click [CANON DR-C225 USB] and click [Properties]. Click the [Maintenance] tab, and then select a Long Document mode. Select [Long Document mode (1,000 mm)] or [Long Document mode (3,000 mm)] depending on the length of the document. (The [Events] tab may not be displayed, depending on the model.) Click [OK].
  • Page 34 Click to close the dialog box. Setting Scanning Conditions Opens the scanner driver's Detail Settings screen. Configure scanning conditions as follows when scanning documents in See " Select document settings" on p.51. Long Document mode. This will open the advanced settings dialog box for the scanner. CaptureOnTouch Click to display the [Scanner Information] dialog box.

  • Page 35: What Is Captureontouch

    Chapter 6 Scanning with What is CaptureOnTouch? CaptureOnTouch CaptureOnTouch is a scanning application that enables you to scan a document with a simple operation merely by selecting the screen panel. This section describes the scanning procedure when using CaptureOnTouch. What is CaptureOnTouch? ..............35 Starting and Exiting CaptureOnTouch ..........
  • Page 36 CaptureOnTouch is provided with multiple scanning methods that can be Scanning Shortcut selected according to the purpose and application. You can register in advance combinations of frequently-used document selections and output methods as a " Scanning Shortcut" . Just click the Scanning shortcut panel to implement the scan.

  • Page 37: Starting And Exiting Captureontouch

    Starting and Exiting CaptureOnTouch By default, CaptureOnTouch becomes resident in the system when you start your computer.  The interval between the time you press the Start button on the scanner and the time scanning begins is shortened when the [Make CaptureOnTouch resident] check box is selected in the [Basic settings] tab of the [Environmental settings] dialog box.
  • Page 38 To close the CaptureOnTouch window, click at the top of the window. This closes the window, but CaptureOnTouch will continue to reside in the In Windows 8.1, it is registered in the following location. system. click (CaptureOnTouch icon) in the menu bar, and select [Exit] from the menu.

  • Page 39: Selecting A Scanner

    Selecting a scanner The following is an explanation of how to select a scanner using CaptureOnTouch. If the scanner you are using does not appear, reinstall the scanner driver.(see P.16) Click (CaptureOnTouch Icon) in the menu bar and then click [Select Scanner] from the menu which appears.

  • Page 40: Screen Descriptions

    Screen Descriptions Standard Scanning There are two areas in the CaptureOnTouch main screen, [Scanning Operations; Shortcut] and [Standard Scanning]. Selecting the Select document panel-> Selecting the Select output panel->Start scanning Use the [>] [<] at the top right of the main window to move between sections.
  • Page 41 Click the output panel for the scan image application from [2 Select The document is scanned. While scanning is in progress, the number of pages scanned is displayed in addition to the scanner settings. output]. The selected [Output] panel will be displayed in orange. To edit the [Output] pa When the scan is finished, the [Scanned image preview screen] opens.
  • Page 42 To check the scanned image, click the [Finish] button. If scanning continuously, set the next document, and click the [Scan more pages] button to start the document scan. To edit scan images, see " Operations for the scanned image edit window" on p.48.

  • Page 43: Scanning Shortcut

    Scanning Shortcut Registering and editing scanning shortcuts Multiple scanning shortcuts can be allocated to CaptureOnTouch. Operations; Save [Scanning Shortcut] -> Scan the document -> Output the Either click the [New shortcut] button in [Scanning shortcut], or scanned images select the document scan and output in [Standard Scanning], and By adding scanning shortcuts that combine frequently-used document click the [Save to Shortcut] button.
  • Page 44 This screen appears when you click the Edit button on the Scanning Click the [Output] tab to set the outputs. -> " Setting the output" Shortcut panel. Click the [Scan] tab to set the document selection. -> " Select document settings" Click the [Option] tab to set the options.
  • Page 45 [Enable additional scan] [Name] Check it on to display [Scan more pages] button in the Scan Editing Enter the Scanning shortcut panel name. screen to enable continuing scanning. Selecting and scanning shortcuts [Button assignment] Place the document in the scanner. -> " Chapter 5 Placing You can allocate one of the settings registered in scanning shortcuts to the Documents"...
  • Page 46 To check the scanned image, click the [Finish] button. If scanning continuously, set the next document, and click the [Scan more pages] button to start the document scan. If [Enable additional scan] is disabled in the scanning shortcut settings, the [Scan more pages] button will not be displayed. To edit scan images, see "...

  • Page 47: Scanning With Start Button

    Scanning with Start Button " Scanning shortcuts" are allocated to the scanner start button in advance. If you click [Open storage folder], the folder in which the saved You can set frequently-used scans to the scanning shortcuts, and scanned images were saved opens. Depending on the output then allocate them to the start button.

  • Page 48: Operations For The Scanned Image Edit Window

    Operations for the scanned image edit Changes the display magnification. Move the slider to + (plus) or - (minus) to enlarge or window reduce the preview image. Click to make the display magnification of When scanning has finished, a preview window of the scanned the preview enlarged to full-screen.
  • Page 49 [Color adjustment] (Easy settings) [Color adjustment] (Manual settings) Move the slider to the left or right to adjust the brightness and contrast of Click [Color adjustment] to display the default. the image, checking the preview image. Click the button to toggle between the typical settings and manual settings Click the [Grayscale] button to render the image in grayscale.
  • Page 50 [Image alignment] [Rotate] Click [Image alignment] to display. Click [Rotate] to display. The preview image or the slider can be used for the straightening and the The scanned image can be rotated in 90 degrees to the left or the right. trimming.

  • Page 51: Select Document Settings

    Select document settings [Color mode] Select the color mode for scanning from below. By default, CaptureOnTouch enables the [Full auto] scan setting, so Detect automatically Automatically determines the color mode based scanning is implemented using the scan conditions that match the on the document content and scans accordingly.
  • Page 52 [Use advanced settings dialog box] Enable [Change icon] to enable the [Settings] button and select the file. The file formats that can be selected as icon files are described below. Document scan settings include basic items that are configured in [Scan settings], and the settings that are configured in the advanced settings dialog box.

  • Page 53: Setting The Output

    Setting the output Save to folder By default, CaptureOnTouch enables the settings to converts the scanned images to PDF file and save to a folder. To specify the output method and save location, edit the output panel and set the desired output. Create new [Output] panel Click the [New output] button to add a [New output] panel.

  • Page 54: Scanning Shortcut Setting

    Scanning Shortcut setting About file formats By default, CaptureOnTouch enables the [Full auto] scan setting, so Set the file format of the scanned image. When you select a file scanning is implemented using the scan conditions that match the format other than BMP or PNG, the [Detail Settings] button is document.
  • Page 55 PDF setting JPEG setting You can specify the compression rate of JPEG images. In [Multi-pdf settings], specify whether to save the scanned images as a multi- page file ([Save all pages as one file]) or single page files ([Create a file for each specified number of pages]).

  • Page 56: Environmental Settings

    Environmental Settings When this setting is enabled, the [Do not display the main screen when the scan is started with the scanner button] setting is disabled. To configure the environmental settings of CaptureOnTouch, open If the [Do not display the main screen when the scan is started with the the [Environmental settings] dialog box.
  • Page 57 [Enable] [Disable] button [Restore] button This button is used to toggle between Enable/Disable modes for the plugin Restore the settings from the backup file. selected from the plugin list. When using multiple computers, you can back up the environmental If you click the [Disable] button, the following dialog is displayed. settings of one computer and then perform a restore on the other computers so that all of the computers have the same settings.
  • Page 58 [Basic settings] Tab [Plugin] Tab On the [Basic settings] tab, configure the following settings. On the [Plugin] tab, confirm the plugins that have been added to CaptureOnTouch. [Detail Settings] button Launch method setting Displays the detailed information on the selected plugins. By default, CaptureOnTouch becomes resident in the system when you start your computer.
  • Page 59 Chapter 7 Setting the Scanner Driver Configuration and Functions of the Scanner Driver When you load the driver for the first time, the selected scanner and a dialog for selecting the default paper size are displayed.  These settings will apply when [Default] is clicked in the ISIS The scanner driver has the following tabs.
  • Page 60 In addition, you can click the [Area] button and specify the area to be scanned.  Gamma correction is set when the color tone of the scanned image is different from that of the image displayed on the monitor. Depending on the ISIS compatible application, the application may ...
  • Page 61 [Feeding] Tab When the scanner driver is opened from CaptureOnTouch, the following settings screen of the scanner driver appears. Specify scanner operations related to document feeding. [Others] Tab Configure settings for specialized scanning and image processing.
  • Page 62 Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings. When you access the settings screen of the scanner driver from a TWAIN compatible application, you can switch the settings screen between Simple Mode and Advanced Mode screens shown below.
  • Page 63 Color mode Scanning Side Select the scanning mode. Select which of the sides of the document to scan. If the scanning side is set to [Skip blank page], the images of blank pages are deleted when images are saved.  [Advanced Text Enhancement] and [Advanced Text Enhancement II] remove or process the background color and background surrounding text to enhance the text for easy reading.
  • Page 64 Color mode Scanning Side Select the scanning mode. Select which of the sides of the document to scan. If the scanning side is set to [Skip blank page], the images of blank pages  [Advanced Text Enhancement II] removes or processes the are deleted when images are saved.
  • Page 65 Function Restrictions Depending on Mode [Others] Tab Setting Setting value Prescan Detect automatically Black and White Error Diffusion Advanced Text Enhancement Advanced Text Enhancement II 256-level Gray Some of the setting items in each of the driver tabs are disabled as 24-bit Color follows depending on the setting for [Color Mode] on the [Basic] tab.
  • Page 66 O: Available for setting -: Not available for setting [Image processing] dialog box *1Not available for setting if all of the following conditions in the [Auto Prevent Image Type Detection Settings] dialog box are met. Bleed Edge Background • [Detection Mode] is not set to [Color or Gray] Setting value Through / emphasis...

  • Page 67: Practical Examples To Scan Unregistered Size Documents

    Chapter 8 Special Scanning To scan unregistered size documents This section provides examples of scanning settings for different purposes. For details on setting options, see " Chapter 7 Setting the Configuring the following settings allows you to scan a document of an Scanner Driver"...

  • Page 68: When You Want To Specify The Scan Area

    When you want to specify the scan area Configuring the following settings allows you to scan a document of an unregistered page size. When scanning a document of a non-standard page size, select [Add/ Specify the area of the document to be scanned in the [Scan Area] dialog Delete] for [Page Size] to display the [Add/Delete Page Size] dialog box.

  • Page 69: When You Want To Delete The Images Of The Blank Pages In Two-Sided Documents

    When you want to delete the images of the blank pages in two-sided documents Select the [Set Scanning Area] check box and then specify the area of the document to be scanned. Set the scanning side setting to [Skip Blank Page] on the [Basic] tab to delete the images of the blank pages in the document.

  • Page 70: When You Do Not Want To Scan Colored Lines And Text

    When you do not want to scan colored lines and text Set the scanning side setting to [Skip blank page] to delete the images of the blank pages in the document. Specify the color (red, blue, or green) to be ignored (dropped out) in the color drop-out settings on the [Image processing] tab, and that color will not be scanned.

  • Page 71: When You Want To Enhance The Color Red

    When you want to enhance the color red Click [Image processing] and specify the color (red, blue, or green) to be ignored (dropped out) in the dialog box that appears, and that color will not be scanned. Specify [Red Enhance] for [Color drop-out] on the [Image processing] tab to enhance the color red in the document.

  • Page 72: When You Want To Enhance Contours In Images

    When you want to enhance contours in images Click [Image processing] and specify [Red Enhance] for [Color drop-out] in the dialog box that appears to enhance the color red in the document. Adjust the edge emphasis setting on the [Image processing] tab.

  • Page 73: When You Want To Make Lines Or Characters In The Scanned Images Thicker

    When you want to make lines or characters in the scanned images thicker Click [Image processing] and adjust the edge emphasis settings in the dialog box which appears. Drag the slider for [Character Emphasis] on the [Image processing] tab to make the lines and characters that appear in the scanned image thicker.

  • Page 74: When You Want To Enhance Text That Is Difficult To Read Because Of Factors Such As The Background Of The Scanned Document

    When you want to enhance text that is difficult to read because of factors such as Click [Image processing], and in the dialog box that appears adjust letter the background of the scanned document and line thickness settings. Select [Advanced Text Enhancement] or [Advanced Text Enhancement II] in the mode setting on the [Basic] tab.

  • Page 75: When You Want To Detect Multiple Pages Fed At The Same Time

    When you want to detect multiple pages fed at the same time Select [Advanced Text Enhancement II] in the [Color mode] setting. The background behind the text is removed or processed so that the text is emphasized for better readability. Select the [Double Feed Detection] check box on the [Feeding] tab.

  • Page 76: When You Want To Scan A Document Placed Upside-Down

    When you want to scan a document placed upside-down Select the [Double Feed Detection] check box, and then select any one of [Detect by Ultrasonic], [Detect by Length], and [Detect by Ultrasonic and Length]. Select the [Upside-down feeding] check box on the [Feeding] tab if you want to insert documents into the scanner upside-down (i.e., with the top edge of the document facing down).

  • Page 77: When You Want To Match The Orientation Of Images To The Text When Scanning A Mixture Of Pages With Different Text Orientations

    When you want to match the orientation of images to the text when scanning a mixture of Select the [Upside-down feeding] check box in the dialog box that appears pages with different text orientations when you click [More] if you want to insert documents into the scanner upside-down (i.e., with the top edge of the document facing down).

  • Page 78: When You Want To Rotate The Images Of A Document Placed Horizontally To Correct The Orientation

    When you want to rotate the images of a document placed horizontally to correct the Select the [Text Orientation Recognition] check box. The text orientation orientation on each page is detected, and the scanned image is rotated in 90-degree increments to correct the orientation. Specify the rotation angle in [Document Orientation] on the [Others] tab.

  • Page 79: When You Want To Set The Scanner Conditions Automatically

    When you want to set the scanner conditions automatically Click [Image processing] and specify the rotation angle in [Document Orientation] in the dialog box that appears. Set [Full Automatic Mode] in [User Preference] to scan with scanning conditions that match the document.

  • Page 80: When You Want To Use Batch Separation For Scanning

    When you want to use batch separation for scanning Set [Full Automatic Mode] in [Favorite Settings] to scan with scanning conditions that match the document. When you want to divide and scan a document, you can separate a batch at the timing with which each next document is placed and scanned. In this case, set the scanner driver as follows.

  • Page 81: When You Want To Use Multistream Settings For Scanning

     When you want to use multistream settings Set [Batch Separation] on the [Others] tab to [Auto] or [Panel]. for scanning Multistream settings allow you to output multiple different scanned images with a single scan operation, and output scanned images with different scanning conditions for each of the front and back pages.
  • Page 82 The following shows the setting conditions that can be set in the multistream settings. Items that can be set [Basic] tab [Color mode] and [Dots per inch] (excluding [Detect automatically] for both) [Brightness] tab [Brightness] and [Contrast] [Image processing] tab [Edge emphasis], [Color drop-out] and [Character Emphasis] [Feeding] tab...

  • Page 83: When You Want To Save A Scanner Driver Setting

    When you want to save a scanner driver setting When you finish configuring a setting, select [Add/Delete] of [Favorite Settings] to save the setting. When you finish configuring a setting, click the [Save] button of [User Preference] to save the setting. Clicking the [Add] button registers the current setting to [Favorite Setting List].

  • Page 84: Scan Panel

    Scan Panel If you click [More] in the settings screen of the scanner driver and then set Scan Panel is software for controlling scanning operations such as feeding [Feeding Option] to [Panel-Feeding] or [Automatic Feeding] in the dialog documents and stopping scanning when scanning multiple documents box which appears, Scan Panel appears when the scanner starts.
  • Page 85 Chapter 9 Regular Maintenance Cleaning the Scanner To clean the exterior of the scanner, dampen a cloth with water or a Clean the scanner and perform maintenance on a regular basis as mild detergent, wring the cloth out thoroughly, and then wipe the dirt described below to maintain peak scanning quality.
  • Page 86 Scratches on the scanning glass may cause marks on the images, as well as feeding errors. If there are scratches on the scanning glass, contact your local authorized Canon dealer or service representative.
  • Page 87 Clean the rollers. Reattach the retard roller and feed roller. (See " Replacing the Feed Roller" on p.94 , " Replacing the Retard Roller" on p.95) Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out, and then use a dry, soft cloth to wipe away any moisture.
  • Page 88 Open the document eject pocket. Close the document eject pocket. Clean the rollers inside the document eject pocket. Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out, and then use a dry, soft cloth to wipe away any moisture.
  • Page 89 Start Windows and log in as a user with administrator privileges. Click the Start button, and then click [All Programs], [Canon DR-C225], and [Canon imageFORMULA Utility]. imageFORMULA Utility starts.
  • Page 90 Click the [Maintenance] tab and then change the value of [Reduction ratio adjustment]. The adjustment value can be set within the range from -3.0% to 3.0%. Opens the scanner driver's Detail Settings screen. See " Select document settings" on p.51. This will open the advanced settings dialog box for the scanner.
  • Page 91 Change the value of [Reduction ratio adjustment]. The adjustment value can be set within the range from -3.0% to 3.0%. Click to close the [Maintenance] dialog box.

  • Page 92: When To Replace The Consumable Parts

    Chapter 10 Replacing Consumable When to replace the consumable parts Parts The two rollers (feed roller and retard roller) installed in the scanner are consumable parts. The feed roller and retard roller wear with scanning. If the feed roller and retard roller are worn, documents may not feed When replacing the separation pad, perform the following steps to detach correctly and paper jams or double-feed errors may occur.

  • Page 93: Opening And Closing The Front Unit

    Opening and Closing the Front Unit Furthermore, the counter in the scanner that records the number of pages fed also needs to be reset when you replace the rollers. (" Resetting the Counters" on p.96 ) Open the document feed tray. Press the OPEN button and pull open the front unit toward you.

  • Page 94: Replacing The Feed Roller

    Replacing the Feed Roller When closing the front unit, make sure that it is completely closed by gently pressing the left and right until you hear a click. Open the roller cover. Slide the feed roller to the left, and then remove it. Close the document feed tray.

  • Page 95: Replacing The Retard Roller

    Replacing the Retard Roller Slide the roller to the right to secure it. Open the roller cover. Close the roller cover. Make sure that it is completely closed by pressing until you hear a click. Remove the retard roller and then install the new retard roller. When installing the retard roller, align the notch on the roller with the shaft of the main unit.

  • Page 96: Resetting The Counters

    Click [CANON DR-C225 USB] and click [Properties]. The scanner’s properties appear. Start Windows and log in as a user with administrator privileges. Click the Start button, and then click [All Programs], [Canon DR-C225], and [Canon imageFORMULA Utility]. imageFORMULA Utility starts.
  • Page 97 Click the [Maintenance] tab, and click [Reset]. Opens the scanner driver's Detail Settings screen. See " Select document settings" on p.51. This will open the advanced settings dialog box for the scanner. Click to display the [Scanner Information] dialog box. Click [Maintenance] to display the [Maintenance] dialog box.

  • Page 98: Auto Power Off Setting

    To disable this setting, follow the procedure below. The Auto Power Off setting is only available in Windows. Start Windows and log in as a user with administrator privileges. Click the Start button, and then click [All Programs], [Canon DR-C225], and [Canon imageFORMULA Utility]. imageFORMULA Utility starts.
  • Page 99 Click the [Maintenance] tab and then clear the [Turn off automatically after 4 hours] check box. Click [OK] to close the scanner properties.
  • Page 100 Chapter 11 Uninstalling the Software Uninstallation If the scan driver or CaptureOnTouch is not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the Setup disc. -> " Software Installation" on p.16 Uninstallation ..................100 Log on to Windows as an Administrator.
  • Page 101 Chapter 12 Troubleshooting Clearing a Paper Jam When paper jams occur during scanning, use the following Clearing a Paper Jam ............... 101 procedure to clear them. Common Problems and Solutions ..........104 Software Troubleshooting ............... 106 Useful tips ..................107 Be careful when removing jammed paper.
  • Page 102 When the jammed document is on the document ejecting side, open Return the document eject tray to its original position. Make sure that the document eject tray. it is completely closed by pushing until you hear a click. Remove the jammed document. Press the OPEN button and pull open the front unit toward you.
  • Page 103 Remove the jammed document. Close the front unit by gently pushing it up on both sides until it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click. After removing the jammed paper, check to see if the last page was scanned correctly, and then continue scanning.
  • Page 104 Canon dealer. appear. If the problem cannot be solved by cleaning, the internal glass may be scratched. Contact your local authorized Canon dealer. The scanner will not turn on.
  • Page 105 Multiple pages of scanned images cannot be saved to a Scanned images are upside down. single file. Confirm the scanner driver settings. Depending on the file format, multiple scanned image pages In Windows, confirm that the [Upside-down feeding] check box in cannot be saved as a single file with CaptureOnTouch Lite and the [Feeding] tab is cleared.
  • Page 106 Software Troubleshooting There is a display glitch on the UI screen of CaptureOnTouch Depending on the computer that you are using, a display glich may occur on the UI screen when there are too many Scan mode panels, Select This section describes troubleshooting problems and solutions for output panels, or Scanning Shortcut panels.
  • Page 107 Useful tips What rules apply to scanned image file names?  CaptureOnTouch Here are some useful tips for scanning documents. For both Standard Scanning and Scanning Shotcut, the file names of scanned images are set based on the settings in the [Select output] Where are scanned images saved? Can the save destination be changed? panel.
  • Page 108 How do I load and scan documents with mixed sizes? How do I use the automatic document color detection function? Set [Page Size] to [Match original size] (Windows) (or [Detect automatically](OS X/macOS)) on the scanner driver settings screen, then The scanner driver for this scanner includes a function that automatically scan.
  • Page 109 Chapter 13 Appendix Specifications Main Unit Specifications ................... 109 Replacement parts................111 Type Desktop sheetfed scanner Scanning Document Size Option ....................111 Plain Paper Width 50.8 mm to 216 mm (2" to 8.5" ) About the Flatbed Scanner Unit 102/201 ........111 Length 53.9 mm to 356 mm (2.12"...
  • Page 110 Scanning Speed (Conditions: Core i7 2.8GHz CPU, 4 GB memory, A4 document Power Consumption size, during connection to a computer running Windows) DR-C225 II 100V Scanning: maximum 12.7 W When connecting with USB cable In the sleep maximum 1.7 W Black and Simplex pages/min.
  • Page 111 The scanner driver of Flatbed Scanner Unit 102/201 needs to be installed to use the unit. About Use with CaptureOnTouch Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts. About Assigning Function to Start Button Product specifications are subject to change without notice.
  • Page 112 External Dimensions Front View Side View...

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