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Latitude 3189
Owner's Manual
Regulatory Model: P26T
Regulatory Type: P26T001

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Summary of Contents for Dell Latitude 3189

  • Page 1 Latitude 3189 Owner's Manual Regulatory Model: P26T Regulatory Type: P26T001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents 1 Working on your computer..........................7 Safety instructions................................7 Before working inside your computer..........................7 Turning off your — Windows............................8 After working inside your computer..........................8 2 Removing and installing components......................9 Recommended tools................................9 microSD card..................................9 Removing microSD card..............................9 Installing microSD card..............................
  • Page 4 Removing display assembly............................27 Installing display assembly............................30 Display back cover................................30 Removing display back cover............................ 31 Installing display back cover............................32 System board..................................32 Removing system board............................32 Installing system board.............................. 36 World facing camera................................ 37 Removing world facing camera..........................37 Installing world facing camera..........................38 Palm rest...................................
  • Page 5 Starting the camera application..........................47 4 BIOS Overview............................49 Boot menu..................................49 5 System setup options..........................50 Navigation keys................................50 System Setup overview..............................50 Accessing System Setup..............................51 General screen options..............................51 System Configuration screen options........................... 52 Video screen options............................... 52 Security screen options..............................53 Secure Boot screen options............................
  • Page 6 8 Contacting Dell............................68 Contents...
  • Page 7: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 8: Turning Off Your - Windows

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
  • Page 9: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4...
  • Page 10 b Pry the base cover from the edge. NOTE: You may need a 3c plastic scribe to pry the base cover from the edge. Lift the base cover away from the computer. Removing and installing components...
  • Page 11: Installing Base Cover

    Installing base cover Toe in the base cover front edge into the system. Press the edges of the cover until it clicks into place. Replace the M2.5x7 screws to secure the base cover to the computer. Install the microSD card Follow the procedure in After working inside your computer.
  • Page 12: Battery

    In such an instance, the entire system should be replaced. Contact https://www.dell.com/support assistance and further instructions. • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers. Removing battery Follow the procedure in Before working inside your computer. Remove the:...
  • Page 13: Installing Battery

    Installing battery Insert the battery into the slot on the computer. Connect the battery cable to the connector on the battery. Replace the M2.0x3.0 screws to secure the battery to the computer. Install the: base cover microSD card Follow the procedure in After working inside your computer.
  • Page 14 NOTE: The two release holes for the keyboard are indicated by the "KB" labeling. Slide the keyboard outwards, away from the computer. Removing and installing components...
  • Page 15 NOTE: Carefully pull the keyboard connector through the gap in the palm rest. Lift the keyboard away from the computer. Removing and installing components...
  • Page 16: Installing Keyboard

    Installing keyboard Align the keyboard trim with the tabs on the computer, and press it until it clicks into place. Connect the keyboard cable on the system board. Removing and installing components...
  • Page 17: Solid State Drive (Ssd)

    Install the: battery base cover microSD card Follow the procedure in After working inside your computer. Solid State Drive (SSD) Removing M.2 Solid State Drive (SSD) Follow the procedure in Before working inside your computer. Remove the: microSD card base cover battery To remove the SSD: Remove the M2.0x3.0 screw that secures the SSD card [1].
  • Page 18: Installing M.2 Solid State Drive (Ssd)

    Installing M.2 Solid State Drive (SSD) Align the notch on the SSD card with the tab on the SSD card connector and slide the card into the slot. Align the screw hole on the SSD card with the screw hole on the system board. Replace the screw that secures the SSD card to the system board.
  • Page 19: Installing Power Switch Board

    Installing power switch board Align the screw hole on the power switch board into the slot on the computer. Replace the M2.0x3.0 screws that secure the power switch board to the computer. Connect the power switch cable to the connector on the power switch board. Install the: battery base cover...
  • Page 20: Installing Audio Board

    To remove the audio board: Disconnect the audio cable from the connector on the audio board [1]. b Remove the M.2.0x3.0 screw that secures the audio board on the computer [2]. Lift the audio board away from the computer [3]. Installing audio board Insert the audio board into the slot on the computer.
  • Page 21: Power Connector Port

    Power connector port Removing power connector port Follow the procedure in Before working inside your computer. Remove the: microSD card base cover battery To remove the power connector port: Disconnect the power connector cable from the connector on the system board [1]. b Remove the M.2.0x3.0 screws that secure the power connector port on the computer [2].
  • Page 22: Coin Cell Battery

    battery base cover microSD card Follow the procedure in After working inside your computer. Coin cell battery Removing coin cell battery Follow the procedure in Before working inside your computer. Remove the: microSD card base cover battery To remove the coin cell battery: Disconnect the coin cell battery cable from the connector on the system board [1].
  • Page 23: Installing Coin Cell Battery

    Installing coin cell battery Place the coin cell battery into the slot on the computer. Connect the coin cell battery cable to the connector on the system board. Install the: battery base cover microSD card Follow the procedure in After working inside your computer.
  • Page 24: Installing Speakers

    Installing speakers Place the speakers into the slots on the computer. Route the speaker cable through the retention clips through routing channel. Affix the adhesive tape to secure the speaker cable on the computer. Connect the speaker cable to the connector on the system board. Install the: battery base cover...
  • Page 25 Remove the screws (M2.0x3.0, M.2.0x2.0) that secure the metal bracket to the touchpad on the computer. NOTE: Remove the adhesive tape that secures the speaker cable on the metal bracket. To remove metal bracket: Remove the adhesive tape [1, 2]. b Lift the metal bracket [3].
  • Page 26 Remove the touchpad from the computer. Removing and installing components...
  • Page 27: Installing Touchpad

    Installing touchpad Place the touchpad into the slots on the computer. Place the metal bracket, and affix the adhesive tape. Replace the screws (M2.0x3.0, M.2.0x2.0) that secure the metal bracket on the computer. NOTE: Affix the adhesive tape that secures the speaker cable on the metal bracket. Connect the touchpad cable.
  • Page 28 Disconnect the sensor cable on the system board, and flip over the computer [1, 2] Removing and installing components...
  • Page 29 To remove the display assembly: Remove the display hinge screws M2.0xM5.0 that secure the display assembly to the computer [1]. b Lift the display assembly away from the computer [2]. Removing and installing components...
  • Page 30: Installing Display Assembly

    Installing display assembly Place the display assembly to align with the screw holders on the computer. Replace the screws that secure the display hinges to the palm-rest assembly. Flip over the computer and connect the sensor cable on the system board. Connect the display cable to the connector on the system board.
  • Page 31: Removing Display Back Cover

    Removing display back cover Follow the procedure in Before working inside your computer. Using the plastic scribe pry the edges of the display back cover. Remove the display back cover away from the computer. Removing and installing components...
  • Page 32: Installing Display Back Cover

    Installing display back cover Align the display back cover with the tabs on the computer, and press it until it clicks into place. Follow the procedure in After working inside your computer. System board Removing system board Follow the procedure in Before working inside your computer.
  • Page 33 To remove metal bracket on the system board: Remove the screws on the metal bracket that secures the system board [1]. b Lift the metal bracket off the system board [2]. Removing and installing components...
  • Page 34 To remove the metal bracket (WLAN and display cable): Remove the M2.0x3.0 screw and lift the metal bracket that secures the WLAN card on the system board [1, 2] b Disconnect the WLAN cables [3]. Remove the screws M2.0x.30 and lift the metal bracket that secures the display cable on the computer [4, 5] d Lift the latch, and disconnect the cable [6] Removing and installing components...
  • Page 35 To remove the system board: Remove the screws that secure the system board on the palm rest assembly [1]. b Lift the system board off the palm- rest assembly [2]. Removing and installing components...
  • Page 36: Installing System Board

    Installing system board Align the system board with the screw holders on the palm rest assembly. Replace the M2.0x3.0 screws to secure the system board to the palm rest assembly. Connect the display cable to the connector on the system board. Place the metal bracket over the connector, and tighten the M2.0x3.0 screws to secure the display cable to the system board.
  • Page 37: World Facing Camera

    World facing camera Removing world facing camera Follow the procedure in Before working inside your computer. Remove the: microSD card base cover battery keyboard SSD card power switch board audio power connector coin cell battery speaker touchpad system board To remove the world facing camera: Remove the adhesive tape that secures the camera [1].
  • Page 38: Installing World Facing Camera

    Installing world facing camera Insert the camera into the slot on the computer. Affix the tape to secure the camera on the palm rest assembly. Install the: system board touchpad speaker coin cell battery power connector audio power switch board SSD card keyboard battery...
  • Page 39 Install the following components on the new palm rest: world facing camera system board display assembly touchpad speaker coin cell battery power connector audio power switch board SSD card keyboard battery base cover microSD card Follow the procedure in After working inside your computer.
  • Page 40: Technology And Components

    Technology and components This chapter details the technology and components available in the systems. Topics: • Power adapter • Processors • Chipsets • Display options • Memory features • Graphic options • Hard drive options • USB features • HDMI 1.4 •...
  • Page 41: Verifying The Processor Usage In Task Manager

    Verifying the processor usage in Task Manager Right-click the laptop. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. Verifying the processor usage in Resource Monitor Right-click the laptop. Select Start Task Manager.
  • Page 42: Adjusting Brightness In Windows 10

    Verifying system memory in system setup (BIOS) Turn on or restart your laptop. Perform one of the following actions after the Dell logo is displayed: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
  • Page 43: Graphic Options

    • Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter. The PreBoot System Assessment (PSA) starts on your laptop.
  • Page 44: Usb Features

    USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Let's take a quick look on the USB evolution referencing to the table below. Table 1.
  • Page 45: Applications

    With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) —...
  • Page 46: Hdmi 1.4

    Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7, SuperSpeed support would trickle down to Vista.
  • Page 47: Starting The Camera

    Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop, the camera turns on. Similarly, if you are chatting on the internet and the application requests to access the webcam, the webcam turns on.
  • Page 48 Technology and components...
  • Page 49: Bios Overview

    Boot menu Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
  • Page 50: System Setup Options

    System setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. Topics: • Navigation keys • System Setup overview • Accessing System Setup • General screen options • System Configuration screen options •...
  • Page 51: Accessing System Setup

    If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. General screen options This section lists the primary hardware features of your computer.
  • Page 52: System Configuration Screen Options

    System Configuration screen options Option Description Drives Allows you to configure the SATA drives on board. • SATA-0 enabled by default • eMMC (System Default) USB Configuration This is an optional feature. This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any type of USB Mass Storage Devices—HDD, memory key, floppy.
  • Page 53: Security Screen Options

    Security screen options Option Description Admin Password Allows you to set, change, or delete the administrator (admin) password. NOTE: You must set the admin password before you set the system or hard drive password. Deleting the admin password automatically deletes the system password and the hard drive password. NOTE: Successful password changes take effect immediately.
  • Page 54: Secure Boot Screen Options

    Option Description • TPM On—enabled by default • Clear • PPI Bypass for Enable Commands—enabled by default • PPI Bypass for Disabled Commands • Attestation enable—enabled by default • Key storage enable—enabled by default • SHA-256—enabled by default • Disabled •...
  • Page 55: Performance Screen Options

    Option Description • Delete—Deletes the selected key • Reset All Keys—Resets to default setting • Delete All Keys—Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made are erased and the keys restore to default settings.
  • Page 56 • Adaptive—enabled by default Configuration • Standard—Fully charges your battery at a standard rate. • ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is enabled by default. • Primarily AC use • Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
  • Page 57: Post Behavior Screen Options

    POST behavior screen options Option Description Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters. Default setting: Enable Adapter Warnings Numlock Enable Allows you to enable the Numlock option when the computer boots. Enable Network.
  • Page 58: System Logs Screen Options

    SupportAssist system resolution Option Description Auto OS Recovery The Auto OS Recovery Threshold setup option controls the automatic boot flow for SupportAssist System Threshold Resolution Console and for Dell OS Recovery Tool. • • • 2 (default) • Updating the BIOS It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available.
  • Page 59: System And Setup Password

    Click Get drivers and click View All Drivers. The Drivers and Downloads page opens. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS. Identify the latest BIOS file and click Download File. You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the instructions on the screen.
  • Page 60: Deleting Or Changing An Existing System And/Or Setup Password

    Deleting or changing an existing system and/or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot.
  • Page 61: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About. Topics: • System specifications • Processor specifications • Memory specifications •...
  • Page 62: Memory Specifications

    Memory specifications Feature Specification Memory connector On board memory Memory capacity 2 GB and 4 GB Memory type LPDDR3 SDRAM Speed 1866 MHz Minimum memory 2 GB Maximum memory up to 8 GB Storage specifications Feature Specification SSD M.2 SATA •...
  • Page 63: Camera Specifications

    One 19-pin HDMI connector • One USB 3.1 Gen1with PowerShare • One USB 3.1 Gen1 Memory card reader micrSD card Docking port Docking has two options: • Dell D1000 USB 3.0 Dock • Dell Entry USB 3.0 Dock Technical specifications...
  • Page 64: Keyboard Specifications

    Keyboard specifications Feature Specification Number of keys • United States: 82 keys • United Kingdom: 83 keys Touchpad specifications Feature Specification Active Area: X-axis 97.00 mm Y-axis 52.00 mm Battery specifications Feature Specification Type 42 Whr 42 Whr Length 184.00 mm (7.24 inches) Weight 185.00 g (0.185 kg) Width...
  • Page 65: Physical Specifications

    Feature Specification Output current 3.34 A Rated output 19.5 +/– 1.0 V DC voltage Temperature range 0°C to 40°C (32°F to 104°F) (Operating) Temperature range –40°C to 70°C (–40°F to 158°F) (Non-Operating) Physical specifications Feature Specification Front height 20.75 mm (0.81 inch) Back height 20.75 mm (0.81 inch) Width...
  • Page 66: Troubleshooting

    Real Time Clock (RTC) reset The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power off state only if it is connected to AC power.
  • Page 67 NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the RTC reset process is aborted. The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are unaffected by the RTC reset: •...
  • Page 68 Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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