Warranty - Britax Steelcraft one 2 Instruction Manual

Warranty

Did you know?
Registering your product online simplifi es
proof of purchase in the event of a
warranty claim.
Head to our website to fi ll out the product
registration form: britax.com.au
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Making A Warranty Claim
Your rights under a Britax company warranty are separate from and independent
of your rights under the statutory consumer guarantees. What you need to do to
enforce your rights under a statutory consumer guarantee is set out in the
Australian Competition and Consumer Commission's Consumer Guarantees -
A Guide for Consumers.
To make a claim under a Britax company warranty, please contact our customer
service team on:
Australia: 1300 303 330 / New Zealand: 0508 688 822 or alternatively by email at:
Australia: au-support@britax.com / New Zealand: nzoffi ce@britax.com
You will be required to :
• Return the product to the place of purchase or to a designated repair agent;
• Present your receipt as proof of purchase;
• Identify the defect in the product; and
• Present the product to Britax for inspection on request.
Britax will advise you whether the product is covered by the Britax company
warranty. Britax's decision of whether a product is covered by a Britax company
warranty is fi nal. Britax will act reasonably when determining whether a product
is covered by a company warranty.