Table Of Contents - IBM SDMC Troubleshooting, Service, And Support

Contents
Safety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Troubleshooting, service, and support using Systems Director Management Console . . 1
Systems Director Management Console diagnostics
Removal and replacement procedures .
7042-CR6 system parts .
Troubleshooting the Systems Director Management Console .
Restoring profile data .
Correcting a connection problem between the Systems Director Management Console and a server .
Powering on and off the Systems Director Management Console and system
Reinstalling the Systems Director Management Console appliance code .
Configuring Systems Director Management Console RAID
Backing up partition profiles
Systems Director Management Console problem analysis .
Entry point for SDMC problem determination .
Beginning SDMC problem determination
Step 1. SDMC problem determination
Step 2. SDMC problem determination
Step 3. SDMC problem determination
Step 4. SDMC problem determination
Testing the SDMC .
Testing for a power problem.
Performing diagnostic procedures .
Performing system unit testing by using PC-Doctor .
Testing the SDMC Ethernet adapter .
Testing the SDMC disk drive
Testing the SDMC DVD-ROM drive .
Testing the SDMC display
Replacing a Systems Director Management Console .
Verifying that your Systems Director Management Console DHCP private network is configured correctly
Determining your Systems Director Management Console appliance code version and release .
Shutting down or logging off the Systems Director Management Console.
Shutting down the SDMC
Logging off the SDMC.
Troubleshooting the managed servers.
Correcting a Not Available state for a server .
Correcting an Incomplete state for a server .
Correcting a Recovery state for a server .
Correcting an Error state for a server .
Correcting a Failed Authentication or Not Available state for a server .
Resetting the service processor .
Service management .
Manually submitting service request using Service and Support Manager
Managing serviceable problems by using Service and Support Manager .
Reference Code History .
Control Panel Functions .
Preparing for Hot Repair or Upgrade.
Exchange FRU . .
Power On/Off Unit.
MES tasks . . . .
Adding or removing enclosure .
Adding or removing FRU
Opening or closing MES .
FSP Failover . . .
Managing support files by using Service and Support Manager .
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