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TROUBLESHOOTING
DEVICE RESET
Your device may reset if an error occurs� When the
device resets, the Restarting screen will be displayed�
• Make sure your batteries and cartridges are
installed properly�
• After the device resets, it will display the Set Time
screen� You will be required to reset your current time� (See Changing Device
Settings—Changing Your Time Settings)
• It may then display the New Cartridge prompt and you will need to select
YES or NO�
BLANK SCREEN
• You may encounter a blank screen if your batteries are dead� If so, replace
your batteries�
• If you encounter a blank screen with fresh batteries, check that your batteries
are installed properly�
SOFTWARE VERSION
When seeking support for your device, you may be asked to verify your
software version�
1
2
For additional assistance with your device, contact local Nu Skin Distributor
Center�
• Press the Menu button (
• Use the arrow buttons (
navigate to the Settings screen�
• Press the Confirm button ( )�
• Use the arrow buttons (
navigate to the Version screen�
• Press the Confirm button ( )�
• The Version screen will display your
current software version�
)�
) to
) to
27
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