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Troubleshooting - Casio PhoneMate TA-111 Owner's Manual

Digital answering machine with advanced message management
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IMP0RTANT FEATURES
ALL DIGITAL RECORDING
AUTOMATIC SAVE
Greetings and incoming messages are recorded
The TA-111 will automatically save messages
on a digital chip, eliminating mechanical
after playback at the machine or during remote
components and increasing reliability. The
operation.
TA-111 allows 10 minutes of combined recording
AUTO EXTENSION DISCONNECT
time for greetings, incoming messages and
recorded memos.
You can answer a call from any extension phone
connected to the same line as the TA-111. Pick
Your digital answering machine provides you
up any extension phone after the TA-111 has
with the following advantages:
answered the call and the unit will automatically
1. Reliability. There are no moving parts to
stop playing your greeting or recording an
break. The use of electronic components
incoming message. If it does not stop, briefly
effectively increases the life of your machine.
HOOK-SWITCH
press and release the
2. Operational Ease. There is no tape to rewind
the extension phone.
or entangle. You no longer have to worry
about replacing worn or damaged parts.
GREETING BYPASS
NOTE:
Frequent callers can skip your greeting when
The audio quality of the digitally recorded greeting
and incoming messages may be subtly different than
they call to leave a message. Instruct them to
those recorded on microcassette.
#
press
on their touchtone keypad any time after
the TA-111 answers their call.
ADVANCED MESSAGE
MANAGEMENT
SHORT BURST/CELLULAR
Allows you to manage your messages more
COMPATIBLE
effectively and efficiently. Digital technology
The TA-111 is remote accessible from most
provides you with the following user
telephones, pay phones and cellular phones.
conveniences:
Selective Save & Erase: Save and erase
VOLUME CONTROL
specific messages at the machine or during
There are eight volume levels. Once you have
remote operation for added convenience and
reached the minimum or maximum level, three
flexibility.
beeps will be heard.
Skip & Repeat: During playback of
messages, skip and repeat messages for
LOW BATTERY INDICATOR
greater playback control at the machine or
remotely.
The LO BATT INDICATOR lights when the battery
Instant Access
TM
to Messages: All messages
needs to be replaced or when no battery is
are recorded digitally and therefore can be
installed. Once the LO BATT INDICATOR lights,
accessed instantly for more efficient playback
change your battery immediately to avoid
than tape based units.
loosing your time/day stamp and recorded
messages during a power failure.
VOICE TIME/DAY STAMP
No more guess-work to determine the time and
day that your messages were recorded. Your
TA-111 will digitally stamp each message with
this information.
REFERENCIA RÀPIDA
INSTALACIÓN
ENCHUFE
1
el cordón de
teléfono de su TA-111 en un
enchufe de pared para teléfono.
TO WALL JACK
TO TELEPHONE
4
2
TS
USE ONLY WITH PHONEMATE
AC ADAPTOR MODEL M/N-75
CONECTE
el enchufe del adaptador de CA en el
2
tomacorriente para adaptador de CA que hay en la
ENGANCHE
parte posterior de su TA-111.
el
cordón a través del sujetador de cordón para
evitar una desconexión accidental.
NOTA:
La desconexión del adaptador de AC de su TA-111
causará que todos los mensajes y saludos sean borrados.
3
ENCHUFE
el adaptador de CA
en un tomacorriente eléctrico de
PRS
pared. Un bip se escuchará y los
LEDs centellarán. Una vez que los
LEDs empiezan a centellar usted
puede empezar a grabar su saludo.
CONECTE
4
el cordón de su teléfono al
enchufe de su TA-111 marcado "TO
TELEPHONE" (al teléfono).
INSTALE
5
una pila de 9 voltios (9V) para mantener en la
memoria su mensajes de saludo, mensajes recibidos, y la hora
y la fecha cuando interrupciones de energía eléctrica ocurran.
En el caso de una interrupción de energía eléctrica, la
información antes mencionada será mantenida en memoria
hasta que la energía en la pila se agote.
ADDITIONAL INFO
INSTALLING
A 9V BATTERY
Two-line installations may require a two-line
1
Turn the TA-111 over and remove the
T-Adapter for your machine to operate
battery cover.
correctly. The T-Adapter allows you to connect
your machine to Line 1 or Line 2. The TA-111
will only answer one line at a time.
2
Install a 9V alkaline battery. Make sure
the battery is connected correctly.
on
3
Replace the cover.
Installations with more than two lines, such as
a business phone system, may require a
separate RJ11 jack for answering machines.
CLEANING
Please contact your telephone equipment
provider for additional information.
THE TA-111
You can use the TA-111 as an extension phone
on a business phone system, but some
CAUTION: Disconnect the TA-111 from the
systems will require that you install an A+A1
power outlet before cleaning.
adapter to light the IN-USE INDICATOR on the
Clean the plastic cabinet with a clean soft cloth
receptionist's console. Please contact your
only. Do not use excess water or cleaning liquid
telephone equipment provider for additional
of any kind.
information.

TROUBLESHOOTING

Recorded messages are cut off.
The TA-111 is designed to disconnect from the line after a caller stops talking. Calls may be cut
off if a 5 second pause is detected, if the caller does not speak loud enough or if a message is
less than two seconds.
The TA-111 does not respond when you enter your remote access code while the greeting is
playing.
Try re-entering the correct code after the beep. Press and hold each access code key for two
seconds.
Between messages there is an operator recording or a beep and dial tone.
The caller has hung up without leaving a message. A shorter greeting will reduce the frequency
of these recordings.
GRABACIÓN DEL SALUDO
1
Verifique que los LEDs están encendidos o centellando. El saludo deberá ser de una duración
mayor a dos segundos o la unidad utilizará el saludo pregrabado. Coloque el control de
VOLUME CONTROL
volumen (
) al nivel que pueda usted escuchar cómodamente.
2
GREETING RECORD
Oprima el botón
y espere a que la luz del
RECORD INDICATOR (indicador de grabación) se encienda. Usted
escuchará un bip.
3
Empiece a hablar a aproximadamente 18 cm del MICRÓFONO. Oprima el botón
RECORD
después de que usted haya terminado su mensaje. Si el botón
RECORD
no es oprimido, la unidad parará de grabar después de un minuto. Su TA-111
reproducirá su saludo.
PROGRAMACIÓN DE LA HORA Y EL DÍA
TIME/TIME SET
1
Oprima el botón
una vez para escuchar la hora
programada. Oprima el botón una segunda vez para entrar al modo de
programación. Usted escuchará: "Sunday"
SKIP
REPEAT
2
Oprima el botón
o
hasta que el día correcto
sea anunciado. Para avanzar más rápidamente a través de los
ABC
DEF
1
2
3
SKIP
REPEAT
días mantenga oprimido el botón
o
.
GHI
JKL
MNO
4
5
6
TUV
WXY
8
7
9
#
*
0
3
TIME/TIME SET
Oprima el botón
para programar la hora. Oprima el botón
REPEAT
avanzar o
para retroceder la hora.
4
TIME/TIME SET
Oprima el botón
para programar los minutos. Oprima el botón
REPEAT
para avanzar o
para retroceder los minutos.
5
TIME/TIME SET
Oprima el botón
de nuevo para terminar. El día y la hora serán anunciados
y la programación ha sido completada. Para salir del modo de programación para la Hora y
ON/OFF
Día, oprima
dos veces.
REPRODUCCIÓN DE MENSAJES
PLAY/PAUSE
1
Oprima el botón
. Los mensajes serán reproducidos en el orden en que fueron
recibidos. Después de que cada mensaje es reproducido, la unidad le anuncia la hora y día en
que el mensaje fue recibido.
TROUBLESHOOTING
You have more than one telephone number and are experiencing difficulty.
TWO-LINE
See MULTI-LINE INSTALLATION.
INSTALLATION
There is no sound during playback.
Check and adjust the VOLUME CONTROL .
The unit does not automatically stop playing the greeting or recording a message when an
extension phone is picked up.
Briefly press and release the HOOK-SWITCH on the extension phone.
The unit is not responding when keys are pressed.
The TA-111 has approximately a 5 second initialization process. Once the unit is plugged in, the
MULTI-LINE
unit requires 5 seconds to run its internal diagnostic tests. The MESSAGE INDICATOR will flash
when the unit is ready for operation.
INSTALLATION
After recording a new greeting from remote operation, the unit does not respond.
After you record your new greeting, you must press
3
If
is not pressed, the unit will suspend remote operation access for 13 minutes. You will be
able to retrieve your messages after 13 minutes.
A greeting was recorded but the default greeting plays.
Check the length of the recorded greeting. In order for the TA-111 to accept a greeting, it must be
at least two seconds in length or the unit will default to the pre-recorded greeting.
After several attempts the TA-111 will not operate properly.
To reset the TA-111, unplug the AC ADAPTER PLUG from the back of the TA-111 for 10 seconds
and remove the battery (if one is installed). The greeting, incoming messages and time/day stamp
will be lost. Re-record the greeting and set the time and day.
If this action does not fix the problem, call the Casio PhoneMate Helpline. Casio PhoneMate's
Helpline staff can often resolve problems or recommend repair service when needed.
Unless you live close to a Casio PhoneMate Service Center, you may be required to mail a product
to Casio PhoneMate for repair. To mail the product to the service center you should:
1. Package the unit in its original box or a comparable package.
2. Include a clear and specific explanation of the problem.
3. Include your name, address, and phone number.
4. Provide a legible photocopy of the dated store receipt for warranty purposes.
FACTORY SERVICE CENTERS
CASIO PHONEMATE, INC.
Attn: Customer Service
20665 Manhattan Place
Torrance, CA 90501
(310) 328-6453
Should you have additional questions, please call Casio PhoneMate's Helpline at (310) 320-9810 for
assistance.
WARRANTY
SALES SLIP OR EVIDENCE OF PURCHASE DATE REQUIRED
This limited warranty gives you specific legal rights; you may also have other rights which vary from
state to state.
The limited warranty is extended only to the original consumer of a CASIO PHONEMATE product and is
valid only with respect to consumers within the United States of America and Canada. Should this
product prove defective by reason of improper workmanship or material during the period of one (1)
year from the date of original purchase, CASIO PHONEMATE will repair or, at its option, replace the
RECORD
CHECK
product without charge for parts or labor. If CASIO PHONEMATE elects to replace the product, such
replacement may be accomplished with a factory-reconditioned unit.
This limited warranty does not apply: (a) to any product damaged by accident, misuse, improper line
GREETING
voltage, lightning, fire, water, or other acts of nature, (b) if the product is altered or repaired by anyone
other than CASIO PHONEMATE, INC. or one of its authorized warranty stations or (c) if the FCC-
GREETING
approved connector plugs are removed. This limited warranty does not cover broken or marred
GREETING
cabinets.
Except to the extent prohibited by applicable law, all implied warranties made by CASIO PHONEMATE in
connection with this product are limited in duration to a period of one (1) year from the date of original
purchase, and no warranties, whether expressed or implied, shall apply to this product after said period.
Should this product prove defective in workmanship or material, the consumer's sole remedies shall be
such repair or replacement as is herein-above provided. Under no circumstances shall CASIO
PHONEMATE be liable for any loss or damage, direct, consequential, or incidental arising out of the use
TIME
of or inability to use this product.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusion may not apply to you.
TIME SET
In order to obtain warranty service, you must provide evidence of purchase date. For your convenience,
keep the dealer's dated bill of sale or delivery ticket as evidence of the purchase date.
REPEAT
SKIP
Before returning or exchanging your product,
call CASIO PHONEMATE 's HelpLine at
SKIP
para
If you live in an area that is highly susceptible to electrical storms, you may want to purchase a
Lightning Arrestor. The Lightning Arrestor attaches to your answering machine and if lightning
causes a surge through your phone line, the arrestor will help suppress the surge of electricity which
SKIP
To purchase your Lightning Arrestor, use the attached Accessory Order Form or call CASIO
PHONEMATE 's Parts Department toll free: 1-800-322-9995.
Design and specifications are subject to change without notice.
20665 Manhattan Place, Torrance, CA 90501
TA-111
3
again on your keypad to end the recording.
CASIO PHONEMATE, INC.
Attn: Customer Service
8805 Kelso Drive
Baltimore, MD 21221
(410) 391-0974
IMPORTANT!
1
2
NOTE:
Accidental disconnection of the AC Adapter from the back
of the unit will erase all recorded messages and greetings.
(310) 320-9810.
may cause damage to your unit.
5
CASIO PHONEMATE, INC.
Internet Web Site:
http://www.casiophonemate.com
MISI 1/98
Printed in China
EASY
TO USE
OWNER'S
GUIDE
Digital Answering Machine with
Advanced Message Management
Turn over for
installation
instructions
INSTALLATION
PLUG
the TA-111's telephone
cord into a telephone wall jack.
TO WALL JACK
TO TELEPHONE
4
2
TS
USE ONLY WITH PHONEMATE
AC ADAPTOR MODEL M/N-75
CONNECT
the AC Adapter Plug into the AC
Adapter Outlet on the back of the TA-111.
LOOP
the cord through the AC Adapter Cord
Holder to prevent accidental disconnection.
3
PLUG
ABC
DEF
the AC Adapter into an
1
2
GHI
JKL
MNO
4
5
electrical wall outlet. A beep will
PRS
TUV
WXY
7
8
be heard and the LEDs will
*
0
#
change from solid to flashing.
Once the LEDs start flashing, you
may record your greeting.
4
CONNECT
the cord from your
telephone to the TA-111's outlet labeled
"TO TELEPHONE."
INSTALL
a 9 volt (9V) battery to
protect your greeting, incoming
messages and time/day setting during
Open for
power failure. During a power failure,
easy operating guide!
this information is saved until the
battery is depleted.
3
6
9

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