Troubleshooting Printer Hardware - Canon BJC-S830D Quick Start Manual

Troubleshooting

Troubleshooting Printer Hardware

Problem
Paper feeds
incorrectly
62
Possible Cause
Paper jammed during
automatic feed
Paper loaded
incorrectly or exceeds
the load limit
Paper path obstructed
Gently pull the jammed paper out of the sheet feeder slot or the
paper output slot, whichever is easier. If the paper will not pull
out of the printer easily, do not force it.
If the paper tears and some of it is left in the printer, turn the
printer off, open the front cover, and remove the pieces of paper.
Reload paper into the automatic sheet feeder then press
RESUME/CANCEL button on the printer.
If you turn the printer off, your print job data will be lost. Print the
job again.
Verify that the stack of paper has been loaded correctly, not
exceeding the maximum load limit.
Check and see if there are any obstructions blocking the paper
path. If so, remove the obstructions and try printing again.
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