Troubleshooting - Canon BJC-S830D Quick Start Manual

Troubleshooting

Troubleshooting Printed Output
Problem
Poor print quality
Printout and
screen image
colors appear
differently
58
Possible Cause
Print head clogged
Incorrect printer driver
settings
One or more ink tanks
are installed in the
wrong position or not
seated properly
Color settings need to
be adjusted
Low ink or ink tank
may need to be
replaced
Print head needs to be
aligned
Print head seated
incorrectly
Print head may need to
be replaced
Incorrect printer driver
settings
One or more ink tanks
are installed in the
incorrect position or
not seated properly
Incorrect media type
setting or weight
Verify that your print head is working properly by printing a Nozzle
Check Pattern. See "Printing a Nozzle Check Pattern" on page 43.
Try cleaning the print head. See "Cleaning the Print Head" on
page 45. If you do not see any improvements, try print head
cleaning three times. If there is still no improvement, perform a
deep print head cleaning using the Maintenance tab in your
printer driver for Windows and the printer utility for Mac OS.
Altering driver settings may improve the appearance of your printed
image. See "Setting Driver Options" on page 8 for instructions on
selecting the optimum print mode for your print job.
Verify that the ink tanks are in the correct color slot. Check that
they have been firmly seated. Press down on the ink tanks until
they click into place. See "Replacing Ink Tanks" on page 41.
You can enhance the color on your printout. See "Adjusting Color
Balance, Brightness and Saturation" on page 17.
Verify that you have sufficient ink in the ink tanks. See
"Monitoring Ink Levels" on page 39. If necessary, replace the ink
tanks. See "Replacing Ink Tanks" on page 41.
Perform print head alignment. See "Aligning the Print Head" on
page 41.
Reseat the print head. See the " Easy Setup Instructions " in the
S830D User's Guide on the Setup Software & User's Guide CD-ROM.
Perform multiple print head cleanings. See "Cleaning the Print
Head" on page 45. If problem persist, contact the Canon Customer
Care Center.
Altering driver settings may improve the appearance of your printed
image. See "Setting Driver Options" on page 8 for instructions on
selecting the optimum print mode for your print job.
Verify that the ink tanks are in the correct color slot. Check that
they have been firmly seated. Press down on the ink tanks until
they click into place. See "Replacing Ink Tanks" on page 41.
Verify that your media is compatible and/or fit for your print job
and that the media you are using is selected in the driver. See
"Using Specialty Media" on page 3.
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