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8.4.2 Problems with LAN
Troubleshooting table
E-DOC-CTC-20041126-0014 v3.0
Problem
LAN computer does not get an IP
address.
Cannot access the SpeedTouch™ Web
pages.
Cannot access the virtual server.
Solution
Make sure the DHCP server is enabled
on the SpeedTouch™.
Make sure that your computer and the
SpeedTouch™ are using the same
subnet.
Make sure that your firewall allows to
run the service on the server.
Make sure that server has a static IP
address
Chapter 8
Support
105
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