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Chapter 8
Support
8.4.1 Diagnostics Tests
The Diagnostics page
Starting the
Diagnostics Tests
Troubleshooting
104
The Diagnostics page allows you to check the SpeedTouch™ connections:
The testing items are listed in chronological order. If a test fails, all remaining tests
will fail as well.
Proceed as follows:
1
Open the SpeedTouch™ web pages.
For more information, see
Pages" on page
2
On the top menu, click Diagnostics.
3
Select the interface you want to troubleshoot in the Select the Internet
Connection list.
4
Click Run Diagnostics Tests.
Results
Depending on the result of the test, following message will be shown:
PASS:
If SpeedTouch™ detects a signal from the service provider.
Fail:
If SpeedTouch™ does not detect a signal from the service provider.
N/A:
If this test was not needed.
Click the Help link corresponding to the problem you want to troubleshoot to view
the troubleshooting instructions.
"5.1 Accessing the SpeedTouch™ Web
44.
E-DOC-CTC-20041126-0014 v3.0
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