Error Messages (What They Mean) - Brother P-touch QL-650TD Setup & Operation Manual

52
STEP4 Maintenance and Troubleshooting
Problem
•
The label gets
jammed
around the
cutter unit
•
The label is
not ejected
properly after
printing
•
The icon of
P-touch Add-In
is not
displayed on
®
Microsoft
Word

Error messages (what they mean)

Error message
System Error
No.*!
Please Close
Cover!
Cutter Error!
Paper Cannot
be Fed!
Roll End!
Please Insert
Label Roll!
Please Insert
*****!
Please Insert
62mm!
•
Is the cutter blade getting dull (blunt)?
Does the cutter error occur frequently?
Replace the cutter unit. For details, See "Replacing the cutter unit"
on page 48.
•
Have foreign objects or dust got onto the roller?
Clean the roller using the cleaning sheet. For details, See "Roller
maintenance" on page 46.
•
Is the label outlet stained?
Remove stains from the label outlet. For details, See "Label outlet
maintenance" on page 47.
®
•
Is Microsoft Outlook
Have you selected Microsoft
Due to limitations of the program, the Add-In of Microsoft
unable to be used with above settings. Quit Microsoft
and restart Microsoft
Cause
A system error has occurred.
The DK Roll cover is open.
The cutter is not located at the
home position.
The DK Roll is misfeeding or has
run out.
The DK roll has run out.
Printing or cutting is operated
without setting DK Roll.
The printing is being operated
without setting DK Roll or without
setting the DK Roll of the correct
size.
List Print is applicable for 62 mm
continuous length roll.
Solution
®
running?
®
Word as your email editor?
®
Word.
Contact your service representative.
Close the DK Roll cover and
repeat the operation.
Turn off the printer, wait 30
seconds and then turn the printer
on again.
If the problem cannot be
corrected, contact your service
representative.
Set the DK Roll properly again. If
the DK Tape has run out, fit a
new roll.
Set a new DK Label Roll.
Set the DK Roll.
Make sure you have set the
correct size DK Roll for the
template or label layout you are
trying to print.
Set 62 mm DK Tape.
® ®
Word is
® ®
Outlook ,
Solution