Axis W100 User Manual
  1. Manuals
  2. Brands
  3. Axis Manuals
  4. Security Camera
  5. W100
  6. User manual

Axis W100 User Manual

Body worn camera
Hide thumbs Also See for W100:
Table of Contents

Advertisement

Quick Links

Download this manual
10/19/21, 7:42 PM
��
AXIS W100 Body Worn Camera
This is the Axis body worn solution
The Axis body worn solution
1. Body worn solution
2. Body worn system
3. Content destination
4. RFID reader (optional)
5 Body worn camera
https://help.axis.com/axis-w100-body-worn-camera
AXIS W100 Body Worn Camera User manual
1/68

Advertisement

Table of Contents
loading

Related Manuals for Axis W100

Summary of Contents for Axis W100

  • Page 1 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual �� AXIS W100 Body Worn Camera This is the Axis body worn solution The Axis body worn solution 1. Body worn solution 2. Body worn system 3. Content destination 4. RFID reader (optional) 5 Body worn camera https://help.axis.com/axis-w100-body-worn-camera...
  • Page 2 7. System controller 8. Network 9. AXIS Body Worn Manager The Axis body worn solution is one or more Axis body worn systems connected to a content destination. The body worn system functions only when it’s connected to a content destination.

  • Page 3: Get Started

    90 second pre-buffer. Added mounting flexibility for AXIS TW1201 – In the camera profile you can now choose to rotate the video image, which gives you added mounting flexibility for AXIS TW1201 Body Worn Mini Cube Sensor. Support for 802.1x networks –...

  • Page 4: Install Your System

    The users and cameras that are added to the extension system controller are managed through AXIS Body Worn Manager. For information on how to extend your system by adding more system controllers, see Extend system.

  • Page 5: Configure Your System

    1.3. Use the serial number, that you can find on the underside of the system controller, to �� locate the system controller in the list. 1 4 In the search result list double-click your system controller AXIS Body Worn Manager AXIS W100 B d W https://help.axis.com/axis-w100-body-worn-camera...
  • Page 6 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual 1.4. In the search result list, double click your system controller. AXIS Body Worn Manager AXIS W100 Body Worn Camera opens in your browser. 2. Follow the wizard to set up the system: Select Create a new system if you are configuring a single system controller setup, or if you are configuring the first system controller in a multi system controller setup.
  • Page 7 The Axis body worn solution supports a number of different content destinations. They all require a connection file to integrate with the Axis body worn system. The connection file is generated in your content destination. For information about how to generate the connection file, please refer to the user help in your content destination.
  • Page 8 Associate recordings with a user in AXIS Case Insight A recording transferred to AXIS Case Insight is now associated with a user. The AXIS Case Insight user corresponds to the person wearing the camera.

  • Page 9: System Backup

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual System backup The system backup saves all your configurations. It lets you restore the body worn system in the unlikely event that the system controller, on which the system was initially created on, malfunctions.
  • Page 10 Steady indicator None Flash during recording. When AXIS TW1201 Mini Cube Sensor is connected, this behavior is applied to the mini cube sensor’s front recording indicator. Notification — Choose camera feedback for starting and stopping recordings: Beep and vibration...
  • Page 11 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual AXIS Description TW1201 Mini Cube Sensor Disable Disables the main body worn camera's front button (used to start and stop main recordings) when the mini cube sensor is connected. Select this option if you camera want to use the recording button on the mini cube sensor only.
  • Page 12 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual processin Pre-buffer Ensures that the whole event is captured by adding recording time before the recording is started. The pre-buffer has a dedicated space on the camera storage. When using the maximum resolution 1080p in very complex...
  • Page 13 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual The following needs were identified for a user group: Get maximum image and audio quality. Record events (video and audio) that happened during the 90 seconds before the recording button (Front button) was pressed.

  • Page 14: Create A User

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual use. Example - Camera settings for user group 2 The following needs were identified for a user group: Allow user to record video and audio continuously during a long shift, by saving storage and battery.
  • Page 15 When you enter a user’s email address as username, a corresponding guest user is created in AXIS Case Insight. This guest user has no access to any recorded evidence in the system. Access rights for the user are managed in AXIS Case Insight.

  • Page 16: Add Cameras

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Add cameras 1. Dock the camera you want to add to your system. All camera LEDs will flash with amber light. 2. Go to Devices. 3. In the camera list, click New.
  • Page 17 15 seconds. The reader now has the correct firmware and is ready for use. 2. Disconnect the RFID reader from the system controller. 3. Connect the same RFID reader to the computer that you use for accessing AXIS Body Worn Manager. https://help.axis.com/axis-w100-body-worn-camera...
  • Page 18 Note Setup via any remote desktop solution is not supported. The RFID reader must be connected directly to the computer that you use for accessing AXIS Body Worn Manager. 4. In AXIS Body Worn Manager, go to Users. 5. Select the user that you want to pair the self-assign tag with.

  • Page 19: Create A Certificate Signing Request

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual 3. In the system controller list, click New. 4. In the Add system controllers list, select the system controller(s) you want to add and click Add. Certificates Certificates authenticate devices on a network, and enable encrypted web browsing using HTTPS.

  • Page 20: Fall Detection

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual 1. Go to Settings > Certificates. 2. Click Install. 3. Click Select file and locate your signed certificate with the filename <filename>.crt 4. Click Install. 5. Open the context menu next to the certificate.
  • Page 21 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual A holster sensor detects unholstering to automatically trigger video recording. In combination with pre-buffer, this feature ensures that the whole incident is captured without manual activation. This feature requires pairing the user with a Yardarm holster sensor.
  • Page 22 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Self-assign camera assignment: Self-assign a camera, undock it, and wait for it to start. Operation status LED lights up green. 8. Connect power supply to the holster sensor. 9. The wireless connectivity status LED on the camera pulses yellow to show that the pairing started.
  • Page 23 The Allow access to recordings setting lets you decide whether the camera user can view recordings in AXIS Body Worn Assistant, or not. You can turn it on or off in the camera profile. To turn off access to recordings: 1.
  • Page 24 The Cloud server location is the geographical location where your data is stored. You can only change the cloud server location by resetting the body worn system. These are the hostnames used by bodyworn.axis.cloud that the system must have access to when setting up and when using cloud extensions: Global, *.bodyworn.axis.cloud...
  • Page 25 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Global dispatchse 443 (TLS) System controller regional onboarding. Used for establishing trust and registering the system 80 (TLS) st.axis.co controller to a regional onboarding service. The m:443 system controller may try to establish connections to any of these addresses.
  • Page 26 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual dispatchjp st.axis.co m:443 dispatchjp st.axis.co m:80 195.60.68. 120:443 195.60.68. 120:80 195.60.68. 121:443 195.60.68. 121:80 Global, *.bodyworn.axis.cloud �� Region Domain Port Purpose AXIS W100 Body Worn Camera Global oakcgi.o3c System controller regional onboarding. Used for .axis.com...
  • Page 27 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual flags.de.bod API for feature flags. Front for api.flagsmith.com. Germany yworn.axis.c (HTTPS) (Azure Front Door) loud agnss.de.bo API for fetching Assisted GNSS (GPS) data files. Germany dyworn.axis. (HTTPS) (Azure Front Door) cloud device.de.bo...
  • Page 28 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual North America (US), *.useast.bodyworn.axis.cloud Region Domain Port Purpose US East logs.useast.b Endpoint for uploading zipped logs from system odyworn.axis. (HTTPS) controller. (Azure Front Door) cloud US East flags.useast.b API for feature flags. Front for api.flagsmith.com.

  • Page 29: E-Mail Notifications

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual US East noreply@use Email notifications are sent from this email ast.mail.body address. worn.axis.co Email notifications You can receive emails from the body worn system notifying you about the following critical...

  • Page 30: Maintenance

    3. Open the context menu 4. Click Remove. Important �� Never remove body worn users from your content destination. Always use AXIS Body Worn Manager to remove users. AXIS W100 Body Worn Camera Maintenance Always initiate all body worn system maintenance, such as resetting the system, or removing a camera, from AXIS Body Worn Manager.
  • Page 31 2. Enter your old password and your new password. 3. Click Save. Download system report You can download a system report from your body worn system. Axis support uses the system report for troubleshooting. 1. Go to Support > System report.
  • Page 32 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Change connection file Replacing the current connection file with a new one, may be a solution if connection to the content destination is lost. This typically happens when the content destination gets a new IP address, or when certain configurations are changed in the content destination.
  • Page 33 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual 4. Click Remove. Important Never remove body worn cameras from your content destination. Always use AXIS Body Worn Manager to remove cameras. Remove an extension system controller Note Always remove the extension system controller from the system in AXIS Body Worn Manager before you physically disconnect it.
  • Page 34 Remove an extension system controller. If you can’t access the body worn system through AXIS Body Worn Manager, you can reset each extension system controller by accessing them separately: 1. Access the extension system controller.

  • Page 35: Reset System

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Note The backup extension system controller can’t be reset to factory default settings. Reset system Important Never remove or reset the content destination before resetting the body worn system. Always reset the body worn system first. If you remove or reset the content destination first, recordings can remain on cameras or in the system controllers, preventing you from resetting the body worn system.

  • Page 36: System Restore

    AXIS W100 Body Worn Camera User manual When a pairing between a body worn user and AXIS Body Worn Assistant is removed from the body worn system, it still remains in AXIS Body Worn Assistant. To replace the existing pairing in AXIS Body Worn Assistant, see Replace existing pairing.
  • Page 37 Important Remember to re-configure the backup when the system restore is done. The previous backup system controller is now where you access AXIS Body Worn Manager. You also need to replace the malfunctioning system controller with a new one. Restore a system with a single system controller 1.

  • Page 38: Adjust Date And Time

    There are two ways to download the System restore key: The System restore key is generated and downloaded during the system setup. You can also download a System restore key at any time in AXIS Body Worn Manager To download the System restore key in AXIS Body Worn Manager: 1.

  • Page 39: Upgrade System Firmware

    1. Go to Settings > Firmware. 2. Click the link axis.com, that takes you to the Firmware page on axis.com. 3. Download the new firmware. 4. In AXIS Body Worn Manager, click Choose file... to select the new system firmware file. https://help.axis.com/axis-w100-body-worn-camera 39/68...

  • Page 40: System Controller

    Downgrade system firmware Note Downgrading to an earlier firmware version requires resetting the body worn system. Never upload an earlier firmware version directly in AXIS Body Worn Manager. To downgrade the body worn system to an earlier firmware version: Reset system.
  • Page 41 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual recordings are stored. �� AXIS W100 Body Worn Camera Number Name Description Status LED Green: The system controller is ready to use. Amber: Storage warning. Less than 8% storage left.

  • Page 42: Product Overview

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Storage Green: Standby Flashing green: Accessing storage Red: Storage error connector I want to... Action needed Information Turn on the Press the power button. The status LED turns amber. The status LED...
  • Page 43 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual 1. Power button 2. Front recording indicator 3. Display �� 4. Top button AXIS W100 Body Worn Camera 5. Function button 6. Camera lens 7. Front button Number Name Description...

  • Page 44: Daily Use

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual status Flashing green: Less than 0.5 hours of battery (red battery status) or storage (red storage status) left Amber: Recording not possible (storage error, software error, or other operational error) Battery Green: >1 hour left...
  • Page 45 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Turn on my camera Press the power button. The status LEDs pulse amber until the camera is ready for use. Then the operation status LED turns green. This takes about 15 s.
  • Page 46 AXIS W100 Body Worn Camera User manual Red: 0–0.5 hours of recording left 1. This can be configured in AXIS Body Worn Manager. Download and print the AXIS W100 Daily Use Guide to help the camera users in their daily work. AXIS W100 Daily Use Guide ��...
  • Page 47 Cleaning for more cleaning recommendations. Optionally, use the live view in AXIS Body Worn Assistant to check your camera image, �� making sure that it is working properly and that the camera orientation is okay. AXIS W100 Body Worn Camera...

  • Page 48: Battery Health

    NOTICE Always remove the camera from the body worn system through AXIS Body Worn Manager before storing it. When you remove the camera from the system, the camera enters shipping mode, which ensures a healthy battery level.

  • Page 49: Charging The Camera

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual If you are storing the camera for more than 3 months, charge the camera every 3 months. Do not store the camera in damp environments. This may increase battery discharge rates.

  • Page 50: Operating Time

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Operating time Operating time varies depending on how you use the body worn camera. The limiting factors of operating time are battery capacity, and storage space. These are affected by power consumption, and recording bitrate, respectively.
  • Page 51 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual camera is docked camera. assignment, assign a user to the camera, see Assign a camera to a user. If you are using self-assign camera assignment, this means that the camera is ready to be self-assigned.
  • Page 52 Shipping mode is a power saving mode used for transportation and storage. AXIS TW1201 Mini Cube Sensor AXIS TW1201 Body Worn Mini Cube Sensor connects to AXIS W100 Body Worn Camera via a USB cable. It gives you more flexibility to choose how you want to wear the main body worn camera.
  • Page 53 1. You can choose to disable the Front button (used to start and stop recordings) on the main body worn camera, and use only the recording button on AXIS TW1201 Body Worn Mini Cube Sensor. To do this, go to the camera profile in AXIS Body Worn Manager.
  • Page 54 Daily Use Guide You can download AXIS Body Worn Assistant for Android and iOS, on Google Play and App Store, respectively. Note Recorded video can’t be saved to your mobile device.
  • Page 55 AXIS Body Worn Assistant - Pair and connect Pair and connect AXIS Body Worn Assistant AXIS Body Worn Manager offers two ways to pair a body worn user with a mobile device. Local pairing – You have access to the body worn user's camera and mobile device.
  • Page 56 Note The QR Code® and the PIN code are valid for 24 hours. You must enter the PIN code in AXIS Body Worn Assistant within 5 minutes after you undock the body worn camera. A mobile device can be paired with one body worn user only.

  • Page 57: App Permissions

    Categories and notes contain additional information about a recording. This information can for instance help investigators or evidence management systems when building a case, or when managing files. You can add a category and notes to a recording using AXIS Body Worn Assistant, while the recording is on the camera.

  • Page 58: Basic Troubleshooting

    10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Wireless Activation by app Operating system Function Requires �� Android 10 and later Camera Permission AXIS W100 Body Worn Camera Location Permission Wireless Activation by user iOS 11 and earlier...
  • Page 59 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Problem Cause Solution �� 1. Press and hold the AXIS W100 Body Worn Camera power button on the camera for 4 seconds. 2. Dock the camera and wait until it’s charged.
  • Page 60 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual foggy. Problem Cause Solution �� LED display Camera is in silent mode which Press the top button for 2 AXIS W100 Body Worn Camera doesn't work. turns off the display. seconds, see...
  • Page 61 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Problem Cause Solution �� Location data is turned off in Go to the camera profile AXIS W100 Body Worn Camera the camera profile. and turn on Location data. The body worn system time is Set a correct system time.
  • Page 62 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual destination. Worn Manager. Problem Cause Solution �� Many simultaneous offloads Open the device in AXIS AXIS W100 Body Worn Camera affect transfer speed. Body Worn Manager to check the transfer status.
  • Page 63 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Problem Cause Solution �� Recording is Retention time of the content Change the retention time AXIS W100 Body Worn Camera deleted. destination is short. For on the content destination example: If the retention time to a higher value.
  • Page 64 10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manual Problem Cause Solution �� Can't see the Only the first 12 characters of If the User ID is longer than AXIS W100 Body Worn Camera full User ID in the User ID are shown in the...

  • Page 65: General Troubleshooting Steps

    2. Upgrade the body worn camera with the latest firmware, see Upgrade system firmware. 3. Dock the camera and remove it from the system through AXIS Body Worn Manager. This resets the camera to factory default. Add the camera to the system again. See Reset camera.
  • Page 66 Monitor camera use AXIS Body Worn Manager shows for how long a camera has been in use. For example, this can give you an indication that a camera is lost or needs a firmware upgrade. To view information about camera use go to Devices, and open the camera that you’re ��...

  • Page 67: Secure Passwords

    Learn more Secure passwords Important Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password. The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.
  • Page 68 This way we can improve our products and the user experience. We don’t collect any personal data. Please refer to our Privacy Policy for details. AXIS Body Worn Manager uses Google Analytics. Google Privacy & Terms for information on How Google uses information from sites or apps that use their services.

Table of Contents