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HYBREX G1 8-24 Manual

Digital hybrid communication system
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G1 8-24
G2 8-32
G2 1648
Digital Hybrid Communication System
Features and Services Description
Version NZ Ver 1.1
i

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  • Page 1 G1 8-24 G2 8-32 G2 1648 Digital Hybrid Communication System Features and Services Description Version NZ Ver 1.1...

  • Page 2: Table Of Contents

    G1 and G2 Series Digital Hybrid Communication System Features and Services Description Table Of Contents 1A2 Emulation / Privacy Release ......................5 Answer Supervision ..........................7 Attendant Overflow ..........................8 Auto Answer ............................10 Auto Hold .............................. 11 Automatic Line Search ........................... 12 Automatic Last Number Redial ......................
  • Page 3 Dial 87 Group ............................59 Dial 9 Group ............................60 Dial Pulse to DTMF Conversion ......................61 Dial Tone Detector ..........................62 Direct In Line ............................63 Direct Inward System Access (DISA) ..................... 64 Direct Station Selection (DSS) ....................... 68 DISA Queue Immediate Answer ......................
  • Page 4 Passwords............................131 Pause ..............................132 Conditions ............................132 Pick Up Groups ........................... 133 Port Specifications ..........................134 Power Up Volume Adjust ........................135 Prime Line Select ..........................136 Privacy Release / 1A2 Emulation ......................137 Relay Assignment ..........................138 Remote Programming Service - System to System ................139 Reset Data ............................

  • Page 5: 1A2 Emulation / Privacy Release

    Restriction (Deny) Modes 61-66 ......................198 1A2 Emulation / Privacy Release (Not relevant in NZ) Description This feature allows station users to join a conversation in progress with outside lines and other station users. A station user must have a class of service option enabled in order to join a call in progress. You may temporarily invoke privacy to reject others attempts to join your conversation, if desired, through the use of a privacy release key.
  • Page 6 Advisory Messages Description Up to nine system advisory messages can be used on the system. These nine messages are pre- programmed into the system. The nine pre-programmed messages may be edited on an individual telephone to include numeric information as to the status of the telephone set user, such as the time or date when the user will return.

  • Page 7: Answer Supervision

    Answer Supervision Description The Hybrex Series Digital Telephone System is equipped to provide answer supervision in applications where it is provided by the telephone company as a polarity reversal. When active, answer supervision provides accurate timing information for the preparation of SMDR records within the system.

  • Page 8: Attendant Overflow

    Attendant Overflow Description The G1/G2 Series Digital Telephone System lets you designate one station as a main answering position or attendant console for incoming CO calls. If that station is busy, the system can select another station which may act as a backup answering position. The system allows up to 15 backup positions behind each attendant, for a possible total of 16 answering positions.
  • Page 9 Delayed Ring Groups- Program the primary answer stations in Modes 1 and 2 as described above. Use the Modes below to invoke the Delayed Ring Timer and to divert incoming calls over to certain hunt groups. Delayed Ring Group Timer- Mode 29-TK-07 is used for enabling the Delayed Ring Group Timer. Delayed Ring Group Timer, Mode 29-TK-07 0=Disabled 1=8 seconds...

  • Page 10: Auto Answer

    Conditions Auto Answer can only work on Hybrex digital telephone sets. Auto Answer capability is active whether the system is programmed for Voice Signaling or Ring Signaling. For security purposes, CO calls will ring and must be answered manually.

  • Page 11: Auto Hold

    Its most common use is when transferring a call. Any use of a programmed DSS station key while on a conversation will automatically place the caller on hold. Conditions This feature is only available from Hybrex Digital Telephone Sets. Note: System function is the same as if the station user pressed the [HOLD] key prior to pressing a DSS key.

  • Page 12: Automatic Line Search

    Automatic Line Search Description Automatic Line Search, Mode 05-03-02 permits Speed Dial, Last Number Redial and Saved Number Redial to search for an available Trunk. If this function is enabled, Speed Dial Numbers need not have a Trunk number specified for an outgoing call. If an outgoing line is specified and that line is busy, the G1- 824i digital system will search the originating station's Dial 9 Group for an available outgoing line and seize it to place the call.

  • Page 13: Automatic Last Number Redial

    Automatic Last Number Redial Description Automatic Last Number Redial permits a station user to periodically redial the last number dialed. It utilizes the Last Number that was dialed from the telephone, like Last Number Redial, but it will repeatedly attempt to dial the number, like Saved Number Redial. Once invoked, it will automatically call the Last Number Dialed a pre-determined number of times.

  • Page 14: Automatic Transfer

    Automatic transfer allows station users the ability to transfer calls to other stations simply by pressing the DSS key of the desired station and hanging up. This is a programmable option. Conditions This option applies only to Hybrex Digital telephone sets. Programming Set 05-12-01 to a 0. Telephones must press transfer to complete a call.

  • Page 15: Automatic Volume Increase

    Automatic Volume Increase will cause the volume of a ringing station to increase as the call continues to ring. The ringing volume will increase approximately every two ring cycles. Conditions This option applies only to Hybrex Digital telephone sets. Programming Selection of Automatic Volume Increase is also programmable from each telephone set.

  • Page 16: Automatic Wake Up

    Automatic Wake Up Description G1 and G2 Digital telephone systems are equipped with the ability to provide Automatic Wake Up Call service to stations within the system. Using Automatic Wake up service, a station can be set to ring at a pre-programmed time.
  • Page 17 To cancel a Wake Up call from a Digital (non console)station: Press [REMIND]. Enter 00 00 00 Press [SAVE]. To program a Wake-Up call from a single line station: Lift Handset. Dial [7],[0],[0]. Dial the Time that you wish the wake up call to notify you (24 hour Format 00:00-23:59). Must be four digits.

  • Page 18: Background Music

    Background Music Description Background Music allows the G Series digital telephone set users to listen to either the internal music synthesizer or an external music source over the built in speaker. Conditions The telephone set must be a G Series digital telephone. Background music will be deactivated when the speaker phone is accessed or when the station goes off hook or an incoming call rings the station.

  • Page 19: Behind Pabx Operation

    Behind PABX Operation Description The G Series digital telephone systems can operate as "Behind PABX" or Centrex Operation. In this mode, the system makes allowances for connection to other than a normal Central Office Line. The primary differences have to do with the operation of Station Message Detail Recording (SMDR) and Toll Control.

  • Page 20: Busy Remind Tone Interval / Camp On Tone

    Busy Remind Tone Interval / Camp On Tone Description Busy Remind/Camp On Tone Interval determines the timing interval for muted ring signals when a call is camped-on to a busy station. See also Camp-On, page 38 of this document. Conditions None The volume level of the repeated tone is adjustable on a per telephone basis.

  • Page 21: Busy Out Co Line

    Busy Out CO Line Description Mode 37-[CO] allows a system administrator or service personnel to remove a CO line from service. This allows service personnel or system administrator to take a non-functioning line out of operation with the least possible disruption of service. Normally the CO line when busied out will illuminate the LED on any line key appearances, but the ability also exists to remove the line without illuminating the LED.

  • Page 22: Call Duration Limit

    Call Duration Limit Description This feature allows the G Series digital telephone system to limit the length of telephone calls. This feature is programmable on a per station basis. A station with Call Duration Limit programmed will hear a warning tone 10 seconds prior to duration expiration. The action taken by the system will be determined by the type of duration limit action that has been programmed in Mode 05-04-03.

  • Page 23: Call Duration Timer

    Call Duration Timer Description Call duration timer is an automatic function that is available to all users equipped with LCD digital telephone sets. All outgoing calls are automatically timed as soon as the trunk is accessed for an outgoing call. The telephone set will display the actual time since connection. The timer continues to operate even if the call is held or transferred.

  • Page 24: Caller Id

    Caller ID Description A display of the calling party will be shown on the LCD of the Digital phone when a call is answered by a ringing phone, or when a call is transferred to the Digital phone. Both the name and number can be displayed on incoming caller id calls.
  • Page 25 The next assigned block must be null or continuous after the first assigned block number for each extension. That means if the first assigned block number is “n” then the next assigned block must be “0 = null” or “n+1”. Example: Mode 05-13-03=0 13: Station No.
  • Page 26 In most areas, local calls are a 7 digit number, which consist of the 7 right-most digits. The Area Code (the first NXX) is not used. Hybrex Communications, telephone number is Area Code 561, the Office Code is 747 and our Subscriber Number is 4466.
  • Page 27 561 area code (our area code in Jupiter), other callers that are beyond the range of a local call would dial 1 + 747-4466 to call Hybrex. In this situation the caller ID would have to strip off the area code.
  • Page 28 1. Your LCD will display: TK: XX Hybrex Note: Caller ID information will appear on your LCD with incoming calls, held calls, transferred calls, and recalls back to your station. You will also get Caller ID information if you are talking on an outside line and another calls rings in to your telephone set.

  • Page 29: Call Forwarding

    Call Forwarding Description This feature allows a station user to have calls that are directed to his station forwarded to a selected station number within the G Series telephone system or to an external number. Conditions There are four types of call forwarding: Call Forwarding "All Calls"...
  • Page 30 If telephone set is equipped with CFWD button: Press [CFWD]. [CFWD] light will extinguish. A station with a [CFWD] button programmed does not need to program call forwarding for each Note: activation. The [CFWD] button will invoke the last forwarding programmed into a telephone set. Once Call Forwarding is programmed on a set, it may be activated and de-activated by pressing the [CFWD] button.

  • Page 31: Call Forward Busy To A Pre-Assigned Hunting Group

    Call Forward Busy to a Pre-Assigned Hunting Group Description This feature allows individual telephones to have a “default” overflow answering position when the station is busy. Normally, calls that are transferred to a station when the station is busy are camped-on to the station. The station is given an audible alert that a call is waiting.

  • Page 32: Call Forward No Answer To A Pre-Assigned Hunting Group

    Call Forward No Answer to a Pre-Assigned Hunting Group Description This feature allows individual telephones to have a “default” overflow answering position when the station does not answer. Normally, when a transferred call does not answer, the call will return to the station that transferred the call.

  • Page 33: Call Pickup

    Call Pickup Description Call Pickup allows a station user to answer a call ringing (or voice announce) at another station. The system allows these assignments to be set up independently for day service and night service. Conditions There are four different types of pickup that can be accomplished. They are: Station Group Stations Department (Your own group)

  • Page 34: Call Split

    Call Split Description Call Split/Swap allows you to quickly alternate between two different calls in the system. Conditions A conference must be established containing yourself and two other parties. Programming It is necessary to program a DSS key as a [SPLIT/SWAP] key. This is available on Mode 07, Flexible Key Group Assignment.

  • Page 35: Call Transfer

    Call Transfer Description Call Transfer is used to transfer a CO call or an intercom call from one station to another. When a CO call is transferred, the outside caller will hear music on hold (if equipped) during a screened transfer. If the call is transferred via unscreened transfer, the caller may hear either music on hold or ring back tone, depending on system programming.
  • Page 36 Operation From digital telephone sets while on a call: Screened Transfer: Press [DSS] key. If there is no DSS key for the station, place the call on [HOLD] and dial the desired station number. When the called station answers, announce the call and press [TRF/FL]. Note: You may simply hang up and transfer the call if Mode 05-12-01 is set to a one.

  • Page 37: Calling Proof

    For Hybrex digital telephone sets, DTMF signaling is not done at the keyset. All DTMF is created by the DTMF generator in the common control cabinet. However, the proliferation of add-on after-market dialers that utilize acoustic coupling to dial stored digits has made this option a necessity for electronic sets as well.

  • Page 38: Camp On

    Camp On Description Camp On allows a station to transfer a call to a busy station. The busy station will receive the transferred call when it hangs up from the previous call. Conditions 1. When a call is Camped-on to a busy station, it is placed into EXCLUSIVE HOLD mode for that station.

  • Page 39: Chain Dialing

    Chain Dialing Description Chain Dialing permits a station to sequentially dial more than one speed dial number. Chain dialing can be any combination of manually dialed digits and speed dial numbers. Conditions Digits may be manually dialed before, after or between speed dial numbers. Total digits dialed including speed dial cannot exceed 56 digits.

  • Page 40: Class Of Service

    Class of Service Description Station Class Of Service determines the characteristics of a telephone set. Each station within the G Series system has its own unique Class Of Service indicators. Class of Service Information is stored on Modes 40, 41, 44, 45, 46 and 50. Information on most options in Class Of Service programming is listed throughout this Features and Services Description.

  • Page 41: Co Break Disconnect Timer

    CO Break Disconnect Timer Description CO Break Disconnect Timer allows the system to drop calls on hold that have been abandoned as well as calls in process by the Voice Service Unit. It will also drop CO lines where outside parties abandon any external Auto Attendant or Voice Mail System that has been classified as Voice Mail port by system database programming.

  • Page 42: Co Line Hunting

    CO Line Hunting Description CO Line Hunting provides the ability to route calls to a main answering position and provide an overflow capability so that backup answering stations can be automatically added as necessary. In a busy condition, an incoming CO line programmed for hunting will ring the first available station. If that station does not answer, the system will add stations to the ringing sequence, one at a time until the call is either answered, abandoned or until all stations (up to 16) in the ringing assignment are added to the ringing sequence.
  • Page 43 02-[TK]-[STN], whichever is applicable, will be added to the ringing sequence. Valid settings for this option are: Hunt Time Assignment, (Mode 05-08-01) 0=Disabled 1=2 seconds 2=4 seconds 3=6 seconds 4=8 seconds 5=15 seconds 6=30 seconds 7=60 seconds 8=120 seconds 9=254 seconds If Mode 05-08-01 is set at 0 (disabled), the hunting feature will be disabled for all call types, Note: regardless of whether or not the stations are busy or idle.

  • Page 44: Co Line Programming

    CO Line Programming Description Central Office Line Programming provides the ability to effectively interface between the station users and the outside telephone lines. Most programming of the Central Office lines is done on Mode 35 of the G Series Digital telephone system. Each CO line has an identical portion of Mode 35 so that all parameters may be tailored to the individual line.
  • Page 45 Mode 35-[TK]-04 Determines whether the CO line will be considered as a normal line, a DISA line, or if the line should be Externally Call Forwarded. This also takes into account the ability to change the line's status between Day Service and Night Service. For more information on Day Service and Night Service, see pages 53 and 121 of this document.

  • Page 46: Co Line Ringing Types

    CO Line Ringing Types Description The G Series Digital telephone system has the ability to define the type of notification used for incoming telephone calls. The system supports Loud Bells. For more information on Loud Bells, please see CO Line Programming, page 44 and Relay Assignment, page 138 of this document.

  • Page 47: Conference

    Conference Description Conference allows a station user to converse with two or more other parties at the same time. Up to a total of five parties may be involved in any conference. This can consist of any combination of internal stations and external lines.
  • Page 48 To confer with members privately in a conference call: For a 3 party conference (i.e. yourself and 2 CO lines): During the conference, press the trunk you wish to confer with. The other party goes on hold. To alternate to the other party, press hold followed by the appropriate CO line key. To re-establish the conference, simply press the [DND/CN] key.

  • Page 49: Console

    Console Description Consoles are regular stations within the system that have been designated by system programming as locations for recalls and dial 0 calls. In some installations, consoles may be the only stations designated for access to system programming. Consoles are the only stations allowed to perform programming of System Speed Dial numbers.

  • Page 50: Console Assignment

    Console Assignment Description Console Assignment allows selected stations to be designated as consoles (operators). A station that has been assigned as a console will be accessible by dialing [0] or [9] (depending on System Programming, see Mode 05-06-05, Operator Code). Up to four stations may be designated as consoles in any console group assignment.

  • Page 51: Conversation Monitor

    Conversation Monitor Description Conversation Monitor allows a station to listen to the conversation of another station. Conversation monitor works in a manner similar to Override, except that there is no indication given to the station being monitored. Conditions The station invoking the monitor must have a monitor class that is greater than the station to be monitored.

  • Page 52: Date And Time Setting

    Date and Time Setting (cannot be accessed through SM) Description For the purposes of Station Message Detail Recording and for digital telephone sets equipped with Liquid Crystal Displays, Time of Day, Day of Week, Date, Month, and Year are stored by the system. A built in battery provides battery backup for this information as well as system database backup.

  • Page 53: Day Service

    Day Service Description The G1-824 System offers both day service and night service operation. The primary purpose of Day and Night Service is to define where incoming calls are routed during normal business hours and where to route them when the office is closed. During the day mode you may want calls answered by a live person. You may opt for Voice Mail at night.
  • Page 54 Operation Manual Operation- In the manual mode of operation a Night key is programmed on your telephone set. To turn Night Service on and off, simply press the key. If your company has flexible hours of operation, this method may be appropriate for you. Automatic Operation- If your business operating hours are well defined, you may elect for the system to automatically place itself in the night and day mode at the times you define.

  • Page 55: Delayed Ring Groups

    Delayed Ring Groups Description Delayed Ring Group Option is popular with many Voice Mail applications. In this mode, you may assign one or more stations as primary answering positions. After a programmable period of time, the incoming call will be diverted over to a pilot hunt group that could contain voice mail ports used to answer incoming calls.

  • Page 56: Dial By Name

    Dial By Name Description Digital telephones equipped with LCD displays may have the ability to dial internal stations and system speed dial numbers by name. In this situation, the numeric keypad will also allow alphabet characters to be entered from the set. Conditions Dial by name is only available to digital telephone sets equipped with LCD displays and programmed with a [DIR] Directory key, see Flexible Key Group Assignment, page 92 of this document.
  • Page 57 Key 1 Q - Z - (Blank Space) - 1 Key 2 = A - B - C - 2 Key 3 = D - E - F - 3 Key 4 = G - H - I - 4 Key 5 = J - K - L - 5 Key 6 =...
  • Page 58 To Dial By Name: Press [DIR] key. LCD will display the following if only Speed Dial by name is enabled in Mode 05-05-05: Enter Letter If Speed Dial by name and Intercom Dial by name are both enabled, the display will indicate: 1= Intercom 2= Speed Dial Use the numeric keypad as listed above in the Programming section to enter the first letter of...

  • Page 59: Dial 87 Group

    Dial 87 Group Description A station may elect to access a member of an alternate group of Trunks by dialing 87 rather than the selection of a line pushbutton or the dial 9 group. The G1-824 digital telephone system supports up to eight groups of separately assigned outside lines.

  • Page 60: Dial 9 Group

    Dial 9 Group Description A station may elect to access a member of a group of Trunk by dialing 9 (or [0], depending on Mode 05- 06-05, Operator Access Code) rather than the selection of a specific line pushbutton. The telephone system supports up to eight groups of separately assignable outside lines.

  • Page 61: Dial Pulse To Dtmf Conversion

    Dial Pulse to DTMF Conversion (not relevant in NZ) Description In some installations where the serving Central Office is Dial Pulse, it may be necessary to provide end- to-end DTMF signaling after the initial pulse dialing instructions are sent to the Central office. This may occur due to the need to access external voice mail, banking services, or other services requiring DTMF signaling.

  • Page 62: Dial Tone Detector

    Dial Tone Detector Description Dial Tone Detection on the Superkey system is programmable to meet most installation requirements. Under most conditions, dial tone detection is desirable to provide system supervision of speed call, last number redial and saved number redial. With the dial tone detector enabled, the system will normally wait for Central Office Dial tone before outpulsing digits.

  • Page 63: Direct In Line

    Direct In Line Description Direct In Lines are Trunk that ring at a station other than the designated system operator. Depending on system programming, direct in lines may or may not appear on one or more telephones within the system. Conditions Direct In Lines may be designated during day service, night service, or during both periods.

  • Page 64: Direct Inward System Access (Disa)

    Direct Inward System Access (DISA) Description DISA provides outside callers with the ability to directly dial extensions within the telephone system or access specialized telephone lines and make outgoing calls without attendant intervention. Maintenance personnel may use the DISA feature to make program changes from a remote location such as their service center.
  • Page 65 Mode 05-01-04, Delay DISA Access determines how long the incoming Trunk will ring before it is answered by DISA. The parameters are listed below: Delayed DISA Access Mode 05-01-04 0=2 second 1=4 seconds 2=4 seconds 3=6 seconds 4=8 seconds 5=15 seconds 6=30 seconds 7=60 seconds 8=120 seconds...
  • Page 66 DISA Transfer Time (No Digits Dialed), Mode 05-08-07 determines how long the system will wait for digits to be dialed after a recording has been played. In systems without a Voice Service unit, this determines the total time the system will wait for digits to be dialed before it is referred to Mode 05-07-04 for further action.
  • Page 67 1. Outside user calls DISA telephone line. 2. G1-824 digital telephone system answers and provides Superkey intercom dial tone. 3. Outside user dials 9 + DISA password. If correct, the system will connect outside caller to CO line and allow outside user to dial out. 4.

  • Page 68: Direct Station Selection (Dss)

    In most applications, some or all of the field of keys will be utilized as direct station selection buttons. Due to the fully programmable nature of Hybrex digital telephones, otherwise unused keys on the telephone sets may also be used as DSS keys.
  • Page 69 Microphone / Auto Answer Paging All Internal Paging All External Paging All Internal/External Paging External 1 Paging Internal Zone Paging Internal Zone 5 Paging Internal Zone 6 Paging Internal Zone 7 Paging Internal Zone 8 Page Meet Me Program Key One Touch Speed Dial Key Redial Save...

  • Page 70: Disa Queue Immediate Answer

    DISA Queue Immediate Answer Description DISA can be implemented for a variety of reasons within a system. In some applications it will be used with a Voice Service Unit (VSU) as an automated attendant for outside callers. In others, it may be used as a "back door"...

  • Page 71: Disa Single Digit Dialing

    DISA Single Digit Dialing Description DISA Single Digit Dialing is an option that allows incoming callers to dial single digits to reach selected stations within the system or selected hunt groups. This reduces the need for complicated dialing instructions when a Voice Service Unit is used. Single Digit dialing allows selection of 5 individual stations that may be dialed by entering the digits [1] through [5].

  • Page 72: Disa Special Function Access

    DISA Special Function Access Description DISA (Direct Inward System Access) Special functions provide control over the special dialing characteristics normally reserved for DISA use. Available options control the special dialing capabilities of the DTMF digits [8], [9], [*], and [#]. These digits are normally used for specific DISA purposes within the Superkey system.

  • Page 73: Distinctive Ringing

    Distinctive Ringing Description Through the use of separate, identifiable ringing patterns, station users can determine the type of call ringing at their telephone set. Separate ringing cadences are provided for Intercom calls, Trunk Incoming calls and HOLD recall. Conditions The ringing cadence is determined by the type of call. Programming None Operation...

  • Page 74: Do Not Disturb

    3. While a station user is in Do Not Disturb, the [DND/CN] button on the telephone set will flash. (Hybrex digital telephone sets). 4. Any intercom call to a Do Not Disturb station will receive a different cadence from a normal busy cadence.

  • Page 75: Do Not Disturb Override

    Do Not Disturb Override Description This feature allows a station to ring a telephone set that is in the Do Not Disturb mode. Conditions The station performing the override must have the capability programmed in its Class Of Service. Programming Mode 40-[STN]-01 Override Level, This parameter determines the override capabilities of a station.

  • Page 76: Door Phone Interface

    Door Phone Interface Description The door phone interface allows connection of a door phone unit to the TD Series digital telephone system. Each Single Line Station Card will accommodate (1) door phone interface. An alternative to the traditional Door Phone interface is the Access Control Phone that attaches to a digital station port. For more than one Doorphone and additional information see Access Control Phone.
  • Page 77 Door Unlock Relay Activation Time- Mode 05-12-04 05-12-04 – Door Relay Activation Timer This parameter set’s the time that the door unlock relay will remain activated after the Door Unlock function is activated by the user. The Door unlock relay is programmed in Mode 06 0=1 second 1=2 seconds 2=3 seconds...

  • Page 78: Door Phone

    Door Phone Description Optional device that connects to G Series telephone system. Provides the ability to call pre-programmed stations. The door phone functions as a doorbell and intercom. Allows station users to carry on a conversation with anyone located near the door phone. Common uses include installations on shipping docks and security doors.
  • Page 79 Door Unlock Relay Activation Time- Mode 05-12-04 This parameter sets the time that the door unlock relay will remain activated after the Door Unlock function is activated by the user. The Door unlock relay is programmed in Mode 06. 05-12-04 – Door Relay Activation Timer This parameter sets the time that the door unlock relay will remain activated after the Door Unlock function is activated by the user.

  • Page 80: Door Phone Controlled Switch

    Door Phone Controlled Switch Description If required, the Hybrex digital telephone system can be configured to provide control of a door latching device in conjunction with door phones. During conversation with a door phone, a user can dial 0 to activate the door relay.

  • Page 81: Dss Access To Other Trunks

    DSS Access to Other Trunks Description DSS Access to other lines determines if stations will have the ability to access Trunks that are not specifically assigned to a station through the dial 9 Trunk group or the Dial 87 group. This applies only to outgoing access.

  • Page 82: Dtmf Signaling

    DTMF Signaling Description DTMF (Dual Tone Multi-Frequency) dialing, is the default method of dialing digits. DTMF dialing has the advantage of placing calls more rapidly and more accurately than dial pulse (DP) signaling. G1-824 digital telephone systems are equipped to allow selection of the dialing type to be used for each individual CO or PABX line.

  • Page 83: Environment Monitor

    Environment Monitor Description Environment Monitor allows a G1-824i digital telephone to monitor the ambient room audio of another G1- 824i digital telephone equipped with a speaker phone. Conditions In order to invoke an Environment Monitor, the station requesting the monitor must have a higher monitor classification than the station to be monitored.

  • Page 84: Executive Override (Barge-In)

    Executive Override (Barge-In) Description This feature allows a station user to intrude into the conversation of another station and/or trunk. Conditions In order for a station to override a station in conversation with a Trunk, it must have the same or higher override capability.

  • Page 85: External Call Forwarding

    External Call Forwarding Description External Call Forwarding (ECF) allows an incoming Trunk to be re-directed to another location through the use of another Trunk. When a Trunk senses incoming ringing, it answers the call and accesses another Trunk. It then chooses a pre-programmed system speed dial number, dials the call and connects the two Trunks together.
  • Page 86 Mode 05-01-04 Delayed DISA Answer Timer affects the operation of Trunks that are configured for either DISA operation OR External Call Forwarding. The system will not commence operation of External Call Forwarding until 05-01-04 expires. Valid settings for 01-01-04 are as follows: 05-01-04 - Delayed DISA Answer Time 0=1 second 1=3 seconds...

  • Page 87: External Music Source Interface

    External Music Source Interface Description The external music source interface allows installation and maintenance personnel to connect audio devices to the telephone system for the purposes of providing music-on-hold and/or background music on electronic multi-line telephone sets. There are two independent music sources that can be used simultaneously on the G1-824 digital telephone system.

  • Page 88: External Paging Interface

    External Paging Interface Description The External Paging Interface provides a method of connecting the G1-824i digital telephone system to a Public Address system. Access is gained to the paging interface via the use of a dial up code or by pressing a programmed external page button.

  • Page 89: Feature Selection From Help Menu

    Feature Selection From Help Menu Description LCD equipped G1-824i digital telephone sets may utilize certain features without a requirement for dedicated keys to be programmed. Within each Superkey system is a menu structure that allows an LCD station to program features as they are displayed on the features menu. Conditions This function applies only to LCD equipped sets.

  • Page 90: Flash To Co Line

    Flash To CO Line Description Flash allows a G1-824i digital telephone set user or a Single Line Telephone user to temporarily disconnect (open loop) from a CO line. Depending on the programmable duration of the disconnect period, the timer can provide new outside dial tone on conventional CO lines or special functions on systems connected behind PBX systems or connected to special telephone company circuits (i.e.

  • Page 91: Flexible Trunk Ring Assignment

    Flexible Trunk Ring Assignment Description The G1-824 digital telephone system allows each incoming trunk to provide flexible ringing at up to sixteen individual telephone sets. This flexibility allows departmental lines to ring directly to the department required. Calls to a general number can alert the attendant and possibly other programmed stations.

  • Page 92: Flexible Key Group Assignment

    Flexible Key Group Assignment Description Flexible Key Group Assignments allow the definition of up to eight different key layouts on G1-824i digital telephone sets. Due to the fact that most function keys (other than the numeric keypad) are programmable on the telephone sets, each related group of telephones (up to eight groups) has its own unique key layouts.

  • Page 93: Flexible Ringing Assignment

    Flexible Ringing Assignment Description Flexible Ring Assignment allows assignment of the ringing pattern used on incoming calls. There are six variants of the ringing pattern. 1. COMMON AUDIBLE Rings all stations in an assigned group. 2. LINEAR. Will ring the first available station in an assigned group. 3.

  • Page 94: Forced Account Code

    Forced Account Code Description The use of forced account codes allows a station user to temporarily bypass the toll restrictions that are normally in effect on a telephone station. If a Forced Account Code is assigned to a station during system programming, it becomes the only code capable of bypassing that station's default toll restriction.

  • Page 95: Group Assignment

    Group Assignment Description Group Assignment is a Class Of Service Option that assigns a station to a specific group number for the purposes of identification of Zone Paging, Pick Up Group and Single Digit Dialing Group. Conditions None Programming Mode 41-[STN]-01, Group Assignment determines the group to which a station will belong. Valid parameters for this setting are groups 1 through 8.

  • Page 96: Hands Free Answer Back

    Hands Free Answer back Description Hands free answer back allows a station user to reply to an intercom call without touching the telephone. Conditions 1. The station must be a G1-824 digital telephone equipped with speaker phone capabilities. 2. The telephone set must have a [MIC/AT] button programmed. 3.

  • Page 97: Headset Operation

    Headset Operation Description Headset Operation allows a station user to plug in an aftermarket headset to a DK1 or DK2 series phone and utilize the speaker key on the telephone as the hookswitch. Conditions Headset operation operates only on DK series sets with factory installed headset jacks. Programming Headset operation is enabled as a class of service option and is available only to those stations that have it enabled in their class of service.

  • Page 98: Hold (Exclusive)

    Hold (Exclusive) Description Exclusive Hold allows a station equipped with a G1-824 digital telephone set to temporarily disconnect from a call without the call being terminated. The difference between Exclusive Hold and System Hold (see page 99 of this document) is that exclusive hold associates the held call with the station that placed the call on hold.

  • Page 99: Hold (System)

    Hold (System) Description System Hold permits any station user to temporarily disconnect from a call without the call being terminated. Depending on system programming, the held caller will hear silence, Music from the internal system music synthesizer or audio from an external device (such as a radio). The difference between Exclusive Hold (see page 97 of this document) and System Hold is that a call placed on system hold can be retrieved by any station within the system.
  • Page 100 Single Line Telephone Hold Signal (0-9) 0=64 ms 1=80 ms 2=104 3=200 4=304 5=400 6=512 7=600 8=704 9=800 Mode 05-06-07, Affirmative Single Line Telephone Hook switch Flash Capability (default setting 0=FLASH) determines the actual procedure required in order for a Single Line Telephone to place a call on hold.

  • Page 101: Hot Line

    Hot Line Description Hot line provides the capability to route a station to any location, internal (via the intercom) or external (via speed dial) as soon as the station goes off hook. Conditions Hot line single line stations cannot initiate dialing to any location. They are immediately routed to the pre- determined location.

  • Page 102: Hunt Groups

    Hunt Groups Description Hunt Groups allow the grouping of telephones into similar functions, such as departmental units, where it may be desirable to route a call to an available member of a group rather than looking for an individual station. Examples such as sales groups, order groups, accounts payable, etc., will provide a single access code (extension number) for easy access from either the Automated Attendant portion of a Voice Mail System or for quick processing of operator answered telephone calls.

  • Page 103: Intercom

    Intercom Description Intercom permits internal station to station calling. The G1-824 digital telephone system can be programmed to provide a default option for Voice announce calling or ringing at the called station. This can be toggled between modes (Voice - Ringing) by dialing [3] after the desired extension has been selected either by dialing the extension number or pressing the [DSS] key.

  • Page 104: Intercom Dialing Restriction

    Intercom Dialing Restriction Description Intercom Dialing (room to room) restriction is designed to prevent telephones from dialing another station extension. The major use for this option is for lodging applications, where single line telephones are used. This feature does not affect the operation of DSS keys nor does it affect single digit dialing. Conditions DSS Keys and single digit dialing are not affected.

  • Page 105: Intercom Step Call

    Intercom Step Call Description Intercom Step Call on the G1-824 digital telephone system allows a station user to step from a busy station to the next station in the same station group. This is accomplished by dialing [4] while hearing a busy signal.

  • Page 106: Language Selection

    Language Selection Description Station users may select a Language for the feature prompts that appear on their telephone. Conditions Applicable to telephones equipped with LCD displays. Programming None required Operation To select a Language Press [PRG] *. 0: English 6: Español 1: Swedish 7: Français 2: Hungarian...

  • Page 107: Last Number Redial

    Last Number Redial Description This feature allows a station user to press one key to redial the last number dialed from the telephone. Conditions The system will automatically attempt to access the same line that was used for the last dialing attempt. If that line is in use, the system will attempt to access another line in the station's dial 9 group.

  • Page 108: Least Cost Routing

    Least Cost Routing Description Least Cost Routing (LCR) allows companies to route calls to alternate carriers to achieve the most economical cost for a particular call. Conditions LCR may be invoked on a per station basis. A station can be denied direct access to trunks and be forced to dial ‘9'.
  • Page 109 The data entered in Mode 76 has 16 digits. They are as follows: 01-02 Start time in hours. Our example=08 03-04 Ending time in hours. Our example=17 First choice Trunk group. Our example=1 for TK GP. >1' 06-07 Modify Digits Table for first choice TK GP. Our example 01 Second choice Trunk group.
  • Page 110 78-STN-02 User Must dial 9 resulting in LCR (LCR Required) User may select a trunk directly and bypass LCR As can be seen, the use of the routing and modifying tables allows selection of a specific trunk group or deleting digits, and inserting digits. Suppose we had an FX line to the 212 area and would like to use it for calls to 212.

  • Page 111: Line Group Assignment

    Line Group Assignment Description Line Group Assignments, Mode 36-[TKGP]-[TK] groups the CO lines for use by stations. Up to eight groups may be programmed into the G1-824 digital telephone system. Each group may have up to eight (G1-824) or sixteen (G2-1648) CO lines in it. A CO line may appear in more than one CO line group. Line groups are set up in order that different departments or tenants may have access to different CO lines.

  • Page 112: Loud Bell

    Loud Bell Description The G1-824 digital telephone system provides a relay for various control functions. Two of these functions are Station Loud Bell and CO Line Loud Bell. The relay is found of the G1-MSC printed circuit card. CO Line Loud Bell allows one or more CO lines to be directed to provide an interrupted relay closure when a CO line detects an incoming call.

  • Page 113: Macro Keys

    Macro Keys Description Macro Keys allow individual station users to "customize" the operation of their digital telephone sets. A station may have up to eight macro keys (keys 15 through 22) available on the telephone. A macro key may be programmed with up to five consecutive keystrokes and may include most special function keys. Conditions Macro keys are available only to G1-824 digital telephone sets.

  • Page 114: Manual Line

    Manual Line Description Manual Line allows a station to go off hook and immediately ring a pre-determined location. This location is normally the system operator, but through the use of Console Assignment, Mode 04 and Station Group, Mode 41-[STN]-01, the location can actually be any station within the system. Stations other than system operator and external locations (via CO lines) may be selected by using the Hot Line function.

  • Page 115: Message Waiting

    Message Waiting Description Message waiting allows station users to leave notification that an attempt at contact has been made. On G1-824 digital telephone stations, the [MSG] pushbutton will flash to indicate a message is waiting on the telephone set. On G1-824 digital telephone stations equipped with LCD displays, the notified party can read the name of the user(s) that has left the message(s) on the telephone.
  • Page 116 Operation From a G1-824 digital telephone set: Place an intercom call. The target station is busy or does not answer. 1. Press [MSG] button. 2. Hang Up. If the station that sets the message is using the hands free mode, the telephone will Note: automatically hang up as soon as the [MSG] button is pressed.

  • Page 117: Modem Dialing

    Modem Dialing Description Modem dialing allows station users who have personal computers at their workplace to use popular contact manager software programs to access outside lines and dial telephone numbers. Once calls have been placed, users can pick the call up from their digital telephone set and free the modem up for other purposes such as surfing the Internet.

  • Page 118: Monitor

    Monitor Description Monitor allows certain stations the ability to listen into the conversation of other stations. Monitor capability is a hierarchical feature. Stations are assigned a Monitor Level from 0 to 9. Within that hierarchy, a station may monitor another station of lower monitor status. Monitor differs from override in that there is no intrusion tone given to a monitored party.

  • Page 119: Music On Hold

    Music on Hold Description Music On Hold provides the capability to provide an audio source for callers on Hold. Music On Hold provides a reassurance to callers that they have not been disconnected. G1-824 digital telephone system provides connections to allow an external audio source to be connected or an internal music synthesizer to provide a "music box"...

  • Page 120: Mute

    Mute Description Mute provides the ability to temporarily turn off the Microphone on Speakerphones, the transmitter on the telephone handset and the microphone of a headset, if the telephone is equipped with a headset. Conditions None. Programming None Operation To mute the microphone on a Speakerphone: Press the [MIC/AT] button on the telephone.

  • Page 121: Night Service

    Night Service Description G1-824 digital telephone system provides three distinct modes of operation. The three modes are Day Service, Lunch Service and Night Service. Each service provides separate operating characteristics. Conditions Items under control of Day and Night Service are: 1.
  • Page 122 Operation Manual Operation- In the manual mode of operation a Night key is programmed on your telephone set. To turn Night Service on and off, simply press the key. If your company has flexible hours of operation, this method may be appropriate for you. Or if no night key is assigned the user may press [PRG] / [TRF/FL] / [TRF/FL] to manually switch between modes.

  • Page 123: Numbering Plan

    Numbering Plan Description The G1-824 digital telephone system allows programming of stations using 2, 3 or 4 digit station numbers. The numbering plan described does not take into consideration the possibility of utilizing the Note: Single Digit Dialing Option in the system. All stations must be assigned a station number of the digit length selected on Mode 05-03-06.

  • Page 124: Off Hook Call Announce

    Off Hook Call Announce Description Off Hook Call Announce (OHCA) allows a station to make an announcement to a busy station. The outside party does not hear the OHCA intrusion. Conditions Off Hook Call Announce will not operate on stations with Call Forward Busy programmed or with stations that have enabled Mode 78-st-04, Call Forward Busy to a Hunt Group.

  • Page 125: Off Hook/Camp On Ringing

    Off Hook/Camp On Ringing Description Off Hook/Camp On ringing will notify a station user of another call at the telephone set. This is particularly important to attendant answering positions. The ringing during an off hook ringing volume level is programmable on a per station basis and will not be the same ringing cadence as an incoming call on an idle telephone.

  • Page 126: On Hook Dialing

    Description On Hook Dialing permits all Hybrex digital telephone sets to dial an intercom or external call without lifting the handset. The station user can make a call with the handset on hook. There is no need for the station user to lift the handset until the call is answered.

  • Page 127: Operator Code

    Operator Code Description Hybrex digital telephone system allows selection of the digit required to access the system operator. The capability exists to access the operator by dialing [0] or [9], depending on system programming. This setting will also toggle the main trunk group selection access code.

  • Page 128: Override

    Override Description Override allows certain stations the ability to intrude into the conversation of other stations. Override capability is a hierarchical feature. Stations are assigned an Override Level from 0 to 9. Within that hierarchy, a station may override another station of equal or lesser override status. Upon intrusion, an audible tone will be heard by all parties in the overridden conversation, to notify them that the conversation is about to be overridden.

  • Page 129: Paging

    Paging (Intercom) Description This feature allows station users to provide audible notification through the telephones and if equipped, an external paging system(s). Conditions The G1-824 digital telephone system supports five paging methods: Internal Zone (1-8). All Internal Zones. External Zone All External Zones.

  • Page 130: Paging, Meet Me

    Paging, Meet Me Description Meet Me Paging allows a paged party to reply to a paging announcement. Conditions Only one station can answer a page. In order for a station to access meet me page, another station must be connected to a paging function. Programming None Operation...

  • Page 131: Passwords

    Passwords Description The Hybrex digital telephone system provides password protection for system programming, DISA, a master Toll Override password and a DISA monitor password. The programming password is blank in system default database. DISA password is 3472 in system default database.

  • Page 132: Pause

    Pause Description Pause is used to tell the G1-824 digital telephone system to wait between digits while dialing, using speed call. The most common uses of pause are while waiting for CO dial tone and while waiting for a dial up service to answer.

  • Page 133: Pick Up Groups

    Pick Up Groups Description Pickup groups provide the ability to answer a call ringing at another telephone within your own group by dialing an access code. Conditions The station you wish to pick up must be in your group in order to answer using the pickup group code. Programming Mode 41-[STN]-01, Group Assignment must be programmed to the same number for every station that is to be in the same group.

  • Page 134: Port Specifications

    Port Specifications Description Port Specifications, Mode 43 of system programming contains information for the system administrator to observe about system configuration and operation. It provides both a method for checking and in some minor instances, changing the information and configuration of the system. Conditions The information contained on this Mode is not exhaustive of the system resources.

  • Page 135: Power Up Volume Adjust

    Power Up Volume Adjust Description Hybrex digital Telephone Sets provide default levels for all digital sets for Ringing, Handset Volume, Speaker Volume, Frequency, Microphone Level, Camp On Tone Volume. The telephone sets also allow station users to program their own preferences to override the factory default settings. After a power failure or whenever a telephone set is disconnected from its cable, the telephone is restored to the factory default settings.

  • Page 136: Prime Line Select

    Prime Line Select (G1 only) Description Prime Line Select connects a G1 digital telephone set directly to an outside CO line when the handset goes off hook. When Prime Line Select is active, an idle station will be connected directly to the first CO line in its Dial 9 group when the handset is lifted.

  • Page 137: Privacy Release / 1A2 Emulation

    Privacy Release / 1A2 Emulation Description This feature allows station users to join a conversation in progress with outside lines and other station users. A station user must have a class of service option enabled in order to join a call in progress. You may temporarily invoke privacy to reject others attempts to join your conversation, if desired, through the use of a privacy release key.

  • Page 138: Relay Assignment

    Relay Assignment Description Relay Assignment provides the capability to utilize the relay present on the MSC card of the G1-824 digital telephone system. The G1-824 has a total capacity of 1 relay G2-1648 The function of the relays is controlled on Mode 06-[relay]. The possible assignments for the relay are listed in the Programming section of this page.

  • Page 139: Remote Programming Service - System To System

    Both Sides need a Hybrex with MODEM connected to an analogue port. Method: 1. Use a CO line of the Hybrex to call your customer, also equipped with a Hybrex and a modem connected to an analogue port. 2. Ask the remote site to press [PRG][*][Station number of MODEM port] and then hang up the handset.

  • Page 140: Reset Data

    Reset Data Description Reset Data, Mode 25 allows all system data to be erased. It may also be used to provide less than a total system data reset. The system data may be reset, but the system speed call can be left intact if desired. Conditions A complete system reset should always be performed on a new system, prior to system programming.

  • Page 141: Ring On / Ring Off Timers

    The Ring On Timer, Mode 05-02-07, determines the minimum amount of time that ringing voltage must be applied to a CO line for the Hybrex digital telephone system to identify a line as having an incoming call. Any ringing signal that does not meet or exceed the minimum time defined will be ignored. This is useful in applications where there is a significant amount of noise present on CO lines that could cause false ring signal.

  • Page 142: Ringing Line Immediate Connect

    Ringing Line Immediate Connect Description This function allows a station user to pick up the handset and be connected directly to a ringing line. If more than one line is ringing on the telephone set, the telephone set will be connected to the oldest call ringing.

  • Page 143: Room Monitor

    Room Monitor provides a method for any station to monitor a specific idle telephone location. Conditions The station to be monitored should be a Hybrex digital telephone equipped with speaker phone capability. Room monitor can be performed on a Single line telephone, but the audio quality will be much lower than from a Hybrex digital telephone set.

  • Page 144: Saved Number Redial

    Saved Number Redial Description Saved Number Redial permits a station user to store a number in memory for use at a later time. This function differs from Last Number Redial and Automatic Last Number Redial in the fact that it requires active user participation and that the stored number will remain available after other calls have been made.
  • Page 145 If the line is not available, the system will access another line in the user's dial 9 group. The digits will be outpulsed by the Hybrex digital Telephone system.

  • Page 146: Sensors

    Sensors Description System Sensors provide the ability to notify station users of activation of sensor circuits within the system. The two types of alarms generated by activation of a sensor circuit are Latching and Non-Latching. Latching alarms will be activated when the sensor condition changes and will remain activated until reset by access code or approximately 10 minute time out.

  • Page 147: Shift Key Assignment

    Shift Key Assignment Description The shift key allows you to use an alternate key map. It is used primarily when you have a use for more keys than your telephone is capable of displaying. This requires system programming to enable. Conditions There a total of 8 key groups in the system Programming...

  • Page 148: Single Digit Dialing

    Single Digit Dialing Description Hybrex digital telephone systems have the capability to provide access to up to five stations by a single keystroke. Incoming DISA callers may also have access to this function. For more information on DISA Single Digit Dialing, please see page 71 of this document.

  • Page 149: Single Line Telephone Support

    Single Line Telephone Support Description All G1-824i digital Telephone Systems have the capability to operate in conjunction with non-proprietary, industry standard, single line telephone sets. Single line telephones and other analog devices may be connected and used for intercom, external calls, modems, etc. Conditions Three ways are provided for connecting analog devices to the G1-824I digital Telephone System.
  • Page 150 programmed on Mode 05-02-06 will be ignored. A hook switch flash that is equal to or greater than the setting, but less than the SLT Release time listed above will be considered by the G1-824i digital Telephone System as a hook switch flash. The valid timing parameters are: SLT Hold Signal, (05-02-06) 0=64 milliseconds 1=80 milliseconds...

  • Page 151: Smdr- Immediate Output

    SMDR- Immediate Output Description Provides real time SMDR output for stations as they dial digits on an outside line. A call accounting system then has the ability to cost the call on a real time basis and send a command back to the KSU to cut the conversation for violation of the credit limit of the dialing station.

  • Page 152: Software Version Check

    Software Version Check Description Dealers will be required from time to time when calling Hybrex technical support for assistance to provide us with certain information regarding the Version levels of software in the system. Conditions When calling technical support you must be at a digital display telephone equipped with an LCD.

  • Page 153: Speed Dialing One Touch Key Access

    Speed Dialing One Touch Key Access Description Users may set up Speed Dial keys on their telephone sets and use them by pressing a single key. An outside line will be accessed and the stored number will be automatically dialed. Conditions The distribution of System and Personal Speed Dial numbers is defined in Mode 05-04-06.

  • Page 154: Speed Dial (Personal)

    Speed Dial (Personal) Description Personal Speed Dialing capabilities may be assigned to G1-824i digital Telephone Sets and single line telephones. A G1-824i digital telephone set with personal speed dialing capabilities may have the ability to store speed dial numbers by either numeric, DSS or both methods. A single line telephone set may store speed dial numbers through the use of numeric speed dial.
  • Page 155 05-04-06 - Speed Dial Distribution This parameter sets the number of speed dial numbers allocated to the system speed dial. Adding extra numbers to system Speed Dial reduces the number of personal Speed Dial numbers available to share between individual stations Numbers after backslash indicate sets available with name feature enabled.
  • Page 156 Programming Press [PGM]. Press [SPD]. LCD Display (if equipped) will show: User SPD Select 0 to 9, DSS 1-10 Enter the storage location by dialing through for numeric or by pressing button 1 through 10. If you want your call to go out on a specific line, press the [MIC] and enter the line number. Press [MIC] again and enter the desired telephone number.

  • Page 157: Speed Dial (System)

    Speed Dial (System) Description System Speed Dial allows frequently dialed numbers to be stored within the system for easy access by station users. System numbers may be accessed by all stations in the system. Toll restriction may apply to none, some or all system speed dial numbers. Conditions Flash, Pause, and Pulse to Tone conversion can be stored as part of a speed dial number.
  • Page 158 Operation Dial By Name (Directory) Access Dial By Name is only available to stations equipped with LCD Displays. [DIR] must be Note: programmed on the system in order to utilize the Directory Function. Press [DIR] button. Press [2]. Display Shows: ENTER LETTER Press the button containing the first letter of the desired speed dial name.

  • Page 159: Speed Dial (Unrestricted)

    Speed Dial (Unrestricted) Description Some applications may have need for the ability to have a block of numbers that are exempt from normal system toll restriction. In applications where the need exists, the G1-824i digital telephone system provides the ability to exempt any multiple of 10 system speed dial numbers from normal system toll checking.

  • Page 160: Station Message Detail Recording

    Station Message Detail Recording Description Station Message Detail Recording (SMDR) permits data about each telephone call to be sent to a printer or other device capable of interfacing with RS-232 data communications equipment. Conditions 1. The information recorded for calls include: 2.
  • Page 161 Mode 14-01-02, Record Incoming Call determines whether SMDR will record incoming calls. In some applications it may not be necessary to provide this information. The table of valid entries is listed below: SMDR Record Incoming Call Mode 14-01-02 0=Enable 1=Disable Mode 14-01-03, Record Local calls allows local calls to be recorded or ignored.

  • Page 162: Station Number Digit Length

    Station Number Digit Length Description Station Number Digit Length allows the system administrator to select the number of digits for extension numbering in the G1-824i digital Telephone System. Valid options are two digit numbering, three digit numbering, or four digit numbering. See also, Numbering Plan, page 123 of this document. Conditions If two digit numbering is selected, valid combinations for station numbering are 10-69.

  • Page 163: Station Security Code / Station

    Station Security Code / Station Description This feature allows a station user to restrict his telephone by dialing a security code. This makes the station unusable for outside dialing. Outside lines can still be accessed, but unless the number dialed appears as an exception on Mode 59, the CO line will be disconnected as soon as three digits are dialed on the CO line.

  • Page 164: System Programming Access

    System Programming Access Description The G1-824i digital Telephone System provides the option to allow or disallow individual stations to have access to system database programming. This is controlled by Class Of Service Option programming. The security requirements of a particular installation will determine how this option is to be set. Conditions System programming may be subject to password protection.

  • Page 165: System Reminder- System Alarm

    System Reminder- System Alarm Description System Reminder is a means to periodically provide an audible indication of up to 10 repetitive events. The length of the reminder periods can be from 1 minute up to 98 minutes. When a system reminder occurs, the background music source will be heard from all stations that are not made exempt from system reminder signaling.

  • Page 166: Tenant Service

    Tenant Service Description The G1-824i digital Telephone system allows two or more users (tenants) to share a single system. Conditions Each tenant can have dedicated lines for outgoing and incoming calls. Each group can have its own dial 9 groups for outbound lines. A maximum of eight internal paging groups are available.

  • Page 167: Time Of Day Display

    Time of Day Display Description G1-824i digital telephone sets equipped with LCD readout will display the time of day according to the system clock. The system may be programmed to display the time of day in either 12 hour format (12:00 - 11:59) or 24 hour format (00:00 - 23:59).

  • Page 168: Timed Reminder - Station User Alarm

    Timed Reminder - Station User Alarm Description The station timed reminder allows a G1-824i digital telephone set user to program a timer that will notify the station user at a pre-determined time. When a timed reminder is programmed against a station, it can be used as a recurring daily reminder (the alarm will operate every day and will activate the background music function of the telephone set) or it can be programmed as a single event timed reminder or automatic wake up call (occurs only once).

  • Page 169: Toll Control

    Toll Control Description Toll Controls allow the assignment of dialing capabilities dependent upon specific CO lines as well as individual stations. This can be used to restrict dialing capabilities from some stations and to limit specific types of calls to certain special purpose telephone lines. Conditions 1.
  • Page 170 Mode 62 will have the following entries, ‘0’ to prevent calls to an outside operator who could dial a number for the user thereby bypassing restrictions, ‘1’ to prevent ‘1’+ dialing. Mode 63 need have no entries in it and will result in LD calls being allowed on trunk 4. If trunk 4 is selected and a local call is attempted the operating company will reject it so no concern for restricting local calls need be considered, however if it is desired to deny the call on the first digit 63 could be set to contain 8 entries of 2, 3, 4, 5, 6, 7, 8, and 9.

  • Page 171: Toll Override Account Codes

    Toll Override Account Codes Description Toll Override Account Codes allows a station user to temporarily bypass the toll restrictions that are in effect on a telephone station. When a Toll Override Code is programmed into the system, it is capable of overriding the toll restriction on any telephone set that does not have an associated Forced Account Code.

  • Page 172: Transfer Recall Timeout

    Transfer Recall Timeout Description Transfer Recall Timeout parameters determine how long a transferred call will remain at a busy or unanswered destination before it recalls to the station that originally transferred it. There are two parameters in the system governing the timers. One controls the recall timer for calls transferred to busy stations (Mode 05-06-01) and one for unanswered calls (Mode 05-06-02).

  • Page 173: Trunk Queue (Trunk Callback)

    Trunk Queue (Trunk Callback) Description Trunk Queue allows a user to mark a busy CO line for use when it becomes available. When the line becomes idle, the system will place it into the Exclusive Hold mode on the requesting station. A recall ring will be heard at the requesting station.
  • Page 174 Unsupervised Conference Description Unsupervised conference allows a station user to establish a conference with two or more CO lines. The station can then leave the conference and allow the other CO lines to continue in conversation. See also Conference, page 47 of this document. Conditions 1.
  • Page 175 For conferences with 4 parties or more (including yourself): 1. During the conference, press the CO line you wish to confer with. The other parties will continue in conference. 2. You may alternate freely and privately between conference members by pressing their associated CO line or station key.

  • Page 176: Voice Mail Answering Machine Emulation

    Conditions Requires Hybrex TMS Voice processing System. This feature does NOT work when your telephone set is in a busy condition. Your telephone must be set up to forward to voice mail in a no answer condition.

  • Page 177: Voice Mail / Auto Attendant Transfer To Hunt Groups

    Conditions Requires Hybrex TMS Voice processing System. Stations that are placed in DND will be omitted from the hunt group on transferred calls. Hunt options can be Common Audible, Circular or Linear.

  • Page 178: Voice Mail Hunt Group Recall

    Voice Mail Hunt Group Recall Description The installer may set options in Class Of Service to assure transferred calls to stations are recalled back to Voice Mail after a no-answer condition. This alleviates the need to set each telephone in the call forward mode.

  • Page 179: Voice Mail Integration Digit String

    The means of communication between the TD Series digital systems and the TMS or other Voice processing System is via onboard DTMF signaling. Conditions Requires Hybrex TMS or other capable Voice processing System. Programming Mode 05-12-05 defines the type of DTMF code that will be sent to the Voice Processing System. Mode 43-PORT-02 must be set to an 8 to specify this port is used as a Voice Mail Port and turn on the integration signaling.

  • Page 180: Voice Mail Live Call Recording

    Ideal for conversations of a lengthy nature, disgruntled customers, or in a law firm taking depositions. Conditions Requires Hybrex TMS Voice processing System. Programming Program a Voice Mail Live Call Recording Key in Mode 07 (Key Assignment) on one of the keys of the digital telephone sets.

  • Page 181: Voice Mail Hunt Group Recall Cos Option

    Voice Mail Hunt Group Recall COS Option Description The installer may set an option in Class Of Service to assure transferred calls to stations are recalled back to Voice Mail. This alleviates the need to set each telephone in the call forward mode. Conditions Will forward both intercom calls as well as transferred outside calls automatically in both a busy and no answer condition.

  • Page 182: Voice Mail Suppress Auto Log On

    "Please enter your password." When auto log on is disabled or suppress they will hear the main system greeting and can navigate through voice mail the same as an outside caller. Conditions Requires Hybrex TMS Voice processing System. Programming Mode 50-ST-05 50-ext-05 –...

  • Page 183: Voice Mail Transfer To Mailbox

    Conditions Requires Hybrex TMS Voice processing System. The TD Series system will send the DTMF digit string 9 # followed by the extension number after Voice Mail answers. This signifies a direct to mailbox function.

  • Page 184: Voice Service Unit

    Voice Service Unit G1 only Description The Voice Service Unit of the G1-824i digital Telephone System provides the ability to record brief messages within the system for various notification situations that arise within the system. These messages should not be confused with answering machine type messages. The Voice Service Unit is designed for long term storage of specific messages that relate to call processing within the system.

  • Page 185: Appendix A- Disa Detailed Description

    G1-824i. Programming Options and Parameters On Hybrex systems, unlike most other systems on the market, a DISA call can be treated as a normal incoming telephone call until it is answered by the system. As such, most normal operating parameters for CO lines also apply.
  • Page 186 Mode 05-07-04, DISA No Digits Dialed Routing provides the capability to drop calls where no digits are dialed into a DISA call. Under most applications, this parameter will be programmed to overflow to an operator group. In instances where incoming digits are expected and no alternate call handling is to take place, this option provides a quick method for disconnecting callers who do not dial.
  • Page 187 Mode 05-07-04 to determine if the call should be routed to an operator or dropped. In systems that are equipped with a VSU, this timer applies after the initial greeting message has played. In systems without a VSU, this timer begins as soon as the call is answered by the system. 05-08-07 -DISA Transfer Time (No Digits Dialled) Transfer to Console This parameter sets the time that a DISA call will wait after the voice message is completed before transferring to the console if no digits are dialled by the caller.
  • Page 188 Mode 05-11-05 DISA Special Digit Acceptance allows the customer to select the level of service that is appropriate for the individual installation. In most automated attendant applications it is not desirable to allow callers to have access to outside CO lines, speed dialing, or outside disconnect capabilities. In such situations 05-11-05 allows the installation personnel to selectively disable outside dialing capabilities and other special features.
  • Page 189 Mode 19 - Voice Service Unit Channel Assignment Channel/Item Function Number Channel/Item Function Number 19-01 19-05 19-02 19-06 19-03 19-07 19-04 19-08 19-01 - 19-08=Channel Assignments Non-functional (Not Programmed) DISA: Day Main Answer Greeting DISA: Dialed Extension is Busy Message DISA: Dialed Extension does Not Answer DISA: Dialed number is invalid (doesn’t exist) DISA: Console (Operator) is Busy, Please Hold...

  • Page 190: Disa Call Flow Charts

    RECORDING VOICE MESSAGES VOICE MESSAGES MUST BE RECORDED FROM A MASTER CONSOLE ONLY. There is a channel available in the G1-824i and this is accessed by dialling 86 from the console. Each channel can be divided into 1 to 8 segments depending on requirements. VOICE PORT (1) (1) 0=REC 7=PLAY Dial 0 and after the tone has stopped, record the company greeting message,...

  • Page 191: Disa With No Voice Service Unit - Chart 1

    DISA With No Voice Service Unit - Chart 1...

  • Page 192: Disa With No Voice Service Unit - Chart 2

    DISA With No Voice Service Unit - Chart 2...

  • Page 193: Disa With No Voice Service Unit - Chart 3

    DISA With No Voice Service Unit - Chart 3...

  • Page 194: Disa With A Voice Service Unit - Chart 1

    DISA With a Voice Service Unit - Chart 1...

  • Page 195: Disa With A Voice Service Unit - Chart 2

    DISA With a Voice Service Unit - Chart 2...

  • Page 196: Disa With A Voice Service Unit - Chart 3

    DISA With a Voice Service Unit - Chart 3...

  • Page 197: Appendix B - Toll Control Detailed Description

    Appendix B - Toll Control Detailed Description The following section describes the details of operation, programming and implementation of Toll Control on the Hybrex G1-824. Toll Control Overview Toll control provides the ability for installation personnel and the end user to selectively restrict the dialing capabilities of telephones within the system.
  • Page 198 every CO line in the system. The G1-824 shows 10 entries. Example: If a station is programmed as [0] on Mode 41-STN -05 or 41-STN-06, it will be subject to plan 00 on Mode 18. If the station accesses Line 1, the system will check the entry in Mode 18-00-01, where 00 is the plan number and 01 is the CO line number.
  • Page 199 If there are exceptions found, the digits will be matched to see if the number dialed matches an entry in the exception Mode. If they match, the call will be allowed. If they do not match, the call will be disconnected.
  • Page 200 Mode 05-04-02, Dial 9 Activation may be disabled on systems where there is no desire to utilize dial 9 functions. When this option is disabled, a station cannot dial 9 to access his dial 9 line Group (from Mode 36). However, a station may directly access any CO line that is in his dial 9 group. G1-824i a station may directly access by dialing 80+ the line number (from 1 to 8).

This manual is also suitable for:

G2 8-32G2 1648

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