Krups EA870810 Intuition Manual page 30

PROBLEM
The steam nozzle makes
noise.
The steam nozzle of your
machine appears to be
partially or completely clogged
OR if the steam or hot water
stops prematurely and the
alert on the face flashes.
The steam nozzle does not
work or produces little foam.
No steam comes out.
The water or the steam leave
the steam nozzle abnormally.
Appearance of steam under
the bean tray lid.
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CORRECTIVE ACTIONS
Check that the steam nozzle is correctly positioned on
its end.
Check that the hole in the tip is not blocked by milk
or limescale residue. Unclog the holes using the
needle supplied with your appliance. See section 6 -
CLEANING THE STEAM NOZZLE, fig 1 to 8.
For milk-based drinks, we advise you to use fresh,
recently opened pasteurised or UHT milk. Using a
cold container is also recommended.
A. During the first use of a steam cycle, if no steam
comes out correctly :
• Check that the hole in the tip is not clogged.
See section above: "The steam nozzle of your
machine appears to be partially or completely
clogged".
• Carry out the following protocol once and only
once:
Empty the water tank and temporarily remove the
Claris Aqua Filter System cartridge. Fill the tank with
mineral water high in calcium ( > 100 mg/L) and
make successive steam cycles (5 to 10 cycles) in a
container until a continuous jet of steam is obtained.
Put the cartridge back in the tank.
b. The steam nozzle had already worked:
• Check that the hole in the tip is not clogged.
See section above: "The steam nozzle of your
machine appears to be partially or completely
clogged".
If after performing the above steps, the steam Nozzle
still doesn't work, please contact KRUPS Consumer
Service.
Check that the steam nozzle is correctly positioned on
its end. At the beginning or end of making the drink,
some drops may fall from the steam nozzle.
Close the cleaning tablet funnel located under the lid.
(J)
PROBLEM
The machine does not request
descaling.
Some grounds are in the drip
tray.
The warning messages are
still displayed after the coffee
grounds collector is emptied.
After having filled the water
tank, the warning lights remain
on.
The coffee is flowing too
slowly.
The coffee is too light or not
full-bodied enough.
The espresso or the coffee is
not hot enough.
Clear water drips from the
coffee nozzles before each
coffee is made.
If one of the problems outlined in the table persists, contact KRUPS Consumer Service.
Caution:
Manufacturer:
SAS GSM
Rue Saint-Léonard F-53104 Mayenne
France
CORRECTIVE ACTIONS
The descaling cycle is requested after a large number
of steam nozzle uses.
A small amount of ground coffee can get into the drip
tray. The machine is designed to evacuate any excess
ground coffee so that the percolation zone remains
clean.
Reinstall the coffee grounds collector.
Check the correct positioning of the tank in the
appliance.
The floats at the bottom of the tank must move freely.
Check and unlock the floats if necessary.
Turn the "grinding fineness" button to the right to
obtain a coarser ground coffee (depending on the
type of coffee used).
Perform one or several rinsing cycles.
Change the Claris Aqua Filter System cartridge.
Avoid the use of oily, caramelised or flavoured coffees.
Check that the bean container contains coffee and
that it is moving down correctly.
Decrease the volume of the drink and increase the
strength of the drink using the DARK function.
Turn the "grinding fineness" button to obtain a finer
ground coffee.
Make your drink in two cycles using the 2-cup
function.
Rinse the coffee circuit before you start to make your
coffee.
Increase the temperature of the coffee in the machine
settings.
Heat the cup by rinsing it with hot water before
starting to prepare the drink.
During the pre-infusion function, water may escape
from the coffee nozzles.
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