ATEN CS1842 User Manual

ATEN CS1842 User Manual

2/4-port usb 3.0 4k hdmi dual display kvmp switch
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CS1842 / CS1844
2/4-Port USB 3.0 4K HDMI Dual Display KVMP™ Switch
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Summary of Contents for ATEN CS1842

  • Page 1 CS1842 / CS1844 2/4-Port USB 3.0 4K HDMI Dual Display KVMP™ Switch User Manual www.aten.com...
  • Page 2: Emc Information

    CS1842 / CS1844 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 CS1842 / CS1844 User Manual RoHS This product is RoHS compliant. 告 使 用 者 : 為 甲 類 資 訊 技 術 設 備 , 於 居 住 環 境 中 使 用 時 , 可 能 會 造...
  • Page 4: User Information

    CS1842 / CS1844 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...
  • Page 5: Package Contents

    Note: 1. 4K video resolution needs the high quality HDMI Cable. 2. Features may have been added to the CS1842 / CS1844 since this manual was printed. Please visit our website to download the most up-to-date version of the manual.
  • Page 6: Table Of Contents

    CS1842 Front View ........
  • Page 7 CS1842 / CS1844 User Manual Port ID Numbering ......... . 19 Alternative Manual Port Selection Settings .
  • Page 8 CS1842 / CS1844 User Manual Restore Default Settings ........46 Firmware Upgrade .
  • Page 9: About This Manual

    CS1842 / CS1844 User Manual About this Manual This User Manual is provided to help you get the most from your CS1842 / CS1844 unit. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 10: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International...
  • Page 11: Introduction

    CS1842 / CS1844 will automatically switch ports to the next powered-on computer. With a built-in USB 3.1 Gen 1 hub, the CS1842 / CS1844 provides SuperSpeed 5 Gbps transfer rates to all connected USB peripherals. The unit’s independent (asynchronous) switching feature, allows the KVM focus to be on one computer while the USB peripheral focus is on another computer.
  • Page 12: Features

     HDMI 2.0 compliant, HDCP 2.2 compliant  Supports HD Audio  Power on detection – if a computer is powered off, the CS1842 / CS1844 automatically switches to the next powered-on computer  Hot pluggable – add or remove computers without powering down the switch ...
  • Page 13 Chapter 1. Introduction 3. HD audio through HDMI channel cannot be switched independently. 4. PC keyboard combinations emulate Mac keyboards. Mac keyboards only work with their own operating system. 5. N-key Rollover supports up to 15 simultaneous keystrokes.
  • Page 14: Requirements

     Audio ports Cables To guarantee video quality, we recommend using only ATEN HDMI KVM cables. Four (CS1842) or eight (CS1844) cables are provided with this package. Note: The quality of the display is affected by the quality of the cables.We recommend the total length from the source to the monitor to not exceed 6 meters (3 meters between the PC and the KVM switch.
  • Page 15: Components

    Chapter 1. Introduction Components CS1842 Front View 2 1 2 CS1844 Front View Component Description  Mode Selection This pushbutton allows you to cycle through the four focus Pushbutton modes – complete, KVM, audio, and USB.  Press and hold Mode Selection Pushbutton before powering on and to enter Firmware Upgrade Mode.
  • Page 16: Cs1842 Rear View

    CS1842 / CS1844 User Manual Component Description Port LEDs This panel contains LED icons that light to indicate mode and port status. The Mode and Port Selection Pushbuttons have three corresponding LED icons that light to indicate status – KVM, Audio, and USB.
  • Page 17 Chapter 1. Introduction Component Description KVM Ports Section The cables that link the switch to your computers plug in here. Each KVM port section is comprised of a microphone jack, speaker jack, USB Type B socket and two HDMI connectors Power Jack The power adapter cable plugs into this jack.
  • Page 18: Led Status Panel

    CS1842 / CS1844 User Manual LED Status Panel The LED status panel is located above the pushbuttons. The LED columns respectively correspond to the pushbuttons below. CS1842 (Front) CS1844 (Front) Component Port LED / KVM Icon LED Audio Icon LED...
  • Page 19 Chapter 1. Introduction Mode Selection Pushbutton and Mode LED Behavior Pressing the Mode Selection Pushbutton different number of times will light up different Mode LED, which allows for the follow-up action shown in the table. For more information on the follow-up actions, please refer to Manual Switching on page 17.
  • Page 20: Buzzer Behavior

    CS1842 / CS1844 User Manual Buzzer Behavior Sound Description  1 beep Changing port  Activating auto-scan mode  Pausing/resuming auto-scan 1 long beep  Powering on the unit  Resetting the unit  2 beeps Interrupting auto-scan  Entering keyboard emulation off mode ...
  • Page 21: Hardware Setup

    (the numbers in the diagram on page 13 correspond to the steps below), and do the following: 1. Ground the CS1842 / CS1844 by connecting one end of a grounding wire to the Grounding Terminal and the other end to a suitable grounded object.
  • Page 22 2160 @ 60 Hz) or 4K DCI (4096 x 2160 @ 60 Hz) resolutions can be reached.  It is highly recommended that the CS1842 / CS1844 is kept powered on at all times.  Make sure the computers and devices that the CS1842 / CS1844...
  • Page 23: Installation Diagram

    Chapter 2. Hardware Setup Installation Diagram...
  • Page 24: Quad-Display (Dcc Mode)

    Quad-Display (DCC Mode) To expand your installation to a Quad-Display display, you can use DCC Mode to connect two CS1842 / CS1844 units together, and use four displays in unison. To set up DCC mode, power off all devices, refer to the installation diagram on...
  • Page 25: Quad-Display Installation

    Chapter 2. Hardware Setup Quad-Display Installation Host Client...
  • Page 26 CS1842 / CS1844 User Manual This Page Intentionally Left Blank...
  • Page 27: Basic Operation

    Chapter 3 Basic Operation Port Switching There are five convenient methods to switch between the computers: Manual – by pressing the port selection pushbuttons on the front panel, Mouse – by clicking the scroll wheel of the mouse, Hotkey – by entering combinations on the keyboard, Remote Port Selector –...
  • Page 28: Mouse Switching

    40. Hot Plugging The CS1842 / CS1844 supports USB hot plugging – components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the unit down.
  • Page 29: Powering Off And Restarting

    Each KVM port section on the CS1842 / CS1844 switch is assigned a port number (1 or for the CS1842; 1 to 4 for the CS1844). The port numbers are marked on the rear panel of the switch (see page 5 for details).
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  • Page 31: Hotkey Operation

    Chapter 4 Hotkey Operation The CS1842 / CS1844 provides an extensive, easy-to-use, Hotkey function that makes it convenient to control and configure your KVM installation from the keyboard. Hotkeys provide asynchronous (independent) switching of the KVM, USB hub and audio focus. If you wish, you can give one computer the KVM console focus, another the USB hub focus and the other two the audio focus.
  • Page 32: Going Directly To A Port

    CS1842 / CS1844 User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] [n] Brings the KVM, USB hub, and audio focus to the [Enter] computer attached to the port corresponding to the specified Port ID. [Scroll Lock] [Scroll Lock] [n]...
  • Page 33: Auto Scanning

    The KVM focus cycles from port to port at n second intervals. Lock] [A] [n] [Enter] Note: 1. The n stands for the number of seconds that the CS1842 / CS1844 should dwell on a port before moving on to the next. Replace the n with a number between 1 and 99 when entering this Hotkey combination.
  • Page 34: Hotkey Setting Mode (Hsm)

    CS1842 / CS1844 User Manual Hotkey Setting Mode (HSM) Hotkey Setting Mode (HSM) is used to set up your CS1842 / CS1844 switch configuration. All operations begin with invoking Hotkey Setting Mode. Invoking HSM To invoke HSM do the following: 1.
  • Page 35: Alternate Hsm Invocation Keys

    Chapter 4. Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1.
  • Page 36: Keyboard Operating Platform

    CS1842 / CS1844 User Manual Keyboard Operating Platform The CS1842 / CS1844’s default port configuration is for a PC compatible keyboard operating platform. If your console uses a PC compatible keyboard and you have a Mac or Sun attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC compatible...
  • Page 37: Keyboard Language

    Chapter 4. Hotkey Operation Keyboard Language To change the keyboard language, do the following: 1. Invoke HSM (see page 24 2. Press and release [F6] [nn] [Enter]. Note: nn is a two-digit number that represents the keyboard language code (US English: 33; French: 08; Japanese: 15; German: 09). Buzzer Control The buzzer can be turned on or off.
  • Page 38: Restore Default Settings

    CS1842 / CS1844 User Manual Restore Default Settings To reset the CS1842 / CS1844 to its default Hotkey settings, do the following: 1. Invoke HSM (see page 24). 2. Press [R] [Enter]. All Hotkey settings return to the factory default settings.
  • Page 39: Mouse Port Switching

    Chapter 4. Hotkey Operation Mouse Port Switching Mouse Port Switching allows you to switch ports using mouse wheel button (clicked twice). For Mouse Port Switching to work, Mouse Emulation must be enabled. To enable/disable mouse port switching, do the following: 1.
  • Page 40: Hsm Summary Table

    CS1842 / CS1844 User Manual HSM Summary Table After invoking HSM (see page 24), key in one of the following keys to perform the corresponding function: Function [F1] Sets the keyboard and mouse to SPC mode so that it can work under special operating systems as a standard (104 key) keyboard and mouse.
  • Page 41 Chapter 4. Hotkey Operation Function [Esc] or Quits setting mode. [Spacebar]...
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  • Page 43: Keyboard Emulation

    Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
  • Page 44: Sun Keyboard

    CS1842 / CS1844 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
  • Page 45: Rs-232 Operation

    CS1842 / CS1844 installation are managed via HyperTerminal sessions on systems that are running Windows. In order to use this feature to send commands to the CS1842 / CS1844, you must first download and install a HyperTerminal application.
  • Page 46: Rs-232 Pin Assignments

    CS1842 / CS1844 User Manual RJ-45 to DB-9 Adapter RS-232 Pin Assignments Pin assignments for the CS1842 / CS1844’s rear DCC Port that is used for connecting to a serial terminal are given in the table, below: Assignment TXD: Transmit Data...
  • Page 47 Chapter 6. RS-232 Operation Console Login - HyperTerminal Once a physical connection from the computer to the CS1842 / CS1844 has been made, you can establish a HyperTerminal session using the instructions below. 1. Open the HyperTerminal application, and configure the port settings for COM1 port, then click OK.
  • Page 48: Rs-232 Commands

    RS-232 commands to control the switch from the computer. When RS-232 control is enabled via the Open + [Enter] command, the CS1842 / CS1844’s front panel pushbuttons, mouse switching, hotkeys, and remote port selector will be disabled. Verification...
  • Page 49: Open / Close

    The Open and Close commands allows you to start and end the link between the computer sending RS-232 commands and the CS1842 / CS1844. When the link is open, the CS1842 / CS1844 only accepts RS-232 commands and will not respond to front panel pushbuttons, mouse switching, hotkeys, and remote port selector.
  • Page 50: Switch Port

    CS1842 / CS1844 User Manual Switch Port The Switch Port command allows you to switch ports. The default port is 01. Use the Formula - to set Parameters - to create a Command. Formula: Command + Control + [Enter] Parameters:...
  • Page 51: Set Baud Rate

    Chapter 6. RS-232 Operation Set Baud Rate The Set Baud Rate command allows you to configure the baud rate setting for the serial port connection. The default baud rate is 19200. Use the Formula - to set Parameters - to create a Command. Formula: Command + Control + [Enter] Parameters:...
  • Page 52: Keyboard Language Layout

    CS1842 / CS1844 User Manual Keyboard Language Layout The Keyboard Language Layout command allows you to change the keyboard language layout. The default language is English. Use the Formula - to set Parameters - to create a Command. Formula: Command + Control + [Enter]...
  • Page 53: Hotkey Setting

    Chapter 6. RS-232 Operation Hotkey Setting The Hotkey Setting command allows you to change the hotkey used to invoke the HSM (Hotkey Setting Mode). The default hotkey is [Num Lock] + [-]. Use the Formula - to set Parameters - to create a Command. Formulas: Command + Control + [Enter] Parameters:...
  • Page 54: Hotkey Switching

    CS1842 / CS1844 User Manual Hotkey Switching The Hotkey Switching command allows you to change the hotkey used for switching. The default hotkey is [Scroll][Scroll]. Use the Formula - to set Parameters - to create a Command. Formulas: Command + Control + [Enter]...
  • Page 55: Usb Reset

    Chapter 6. RS-232 Operation USB Reset The USB Reset command allows you to reset the USB connection. The default USB reset setting is off. Use the Formula - to set Parameters - to create a Command. Formulas: Command + Control + [Enter] Parameters: Command Description...
  • Page 56: Restore Default Settings

    Restore Default Value Command The available formula for the Restore Default Settings command is as follows: 1. Command + Control + [Enter] For example, to restore all CS1842 / CS1844 settings back to the default, type the following: reset on [Enter]...
  • Page 57: Firmware Upgrade

    Chapter 6. RS-232 Operation Firmware Upgrade The Firmware Upgrade command allows you to enable the firmware upgrade mode. The default setting is off. Use the Formula - to set Parameters - to create a Command. Formulas: Command + Control+ [Enter] Parameters: Command Description...
  • Page 58: Kvm Status

    KVM Status Command The available formula for the KVM Status command is as follows: 1. Command + Control + [Enter] For example, to display the CS1842 / CS1844’s configuration status, type the following: status on [Enter] A message similar to the one below will then appear:...
  • Page 59: The Firmware Upgrade Utility

    1. From a computer that is not part of your KVM installation, go to the ATEN Support & Download site and choose the model name that relates to your device (CS1842 / CS1844) to get a list of available Firmware Upgrade Packages.
  • Page 60: Starting The Upgrade

    CS1842 / CS1844 User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or by opening a command line and entering the full path to it.
  • Page 61 6. The Firmware Upgrade Utility 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: CS1842 [MAIN].. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel.
  • Page 62 5. After you have made your device selection(s), Click Next to perform the upgrade. The firmware [Ver 1.0.] is not newer than the current firmware [Ver 1.0.090] in device CS1842 [MAIN]: 000 Continue the upgrade? [Yes/No] If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files.
  • Page 63: Upgrade Succeeded

    6. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: CS1842 [MAIN].. CS1842 [MAIN] CS1842 [MAIN] CS1842 [MAIN]000:OK Click Finish to close the Firmware Upgrade Utility. After a successful completion, the switches exit Firmware Upgrade Mode, and reset themselves.
  • Page 64: Upgrade Failed

    2. Invoke Firmware Upgrade Mode by holding down the Mode Selection pushbutton on the front panel (see Mode Selection Pushbutton, page 5 for CS1842, and see page 5 for CS1844) and power on the CS1842 / CS1844. The orange LEDs flash together.
  • Page 65: Appendix

    Appendix Safety Instructions  Read all of these instructions. Save them for future reference.  This device is for indoor use only.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 66 CS1842 / CS1844 User Manual purpose of the grounding-type plug. Always follow your local/national wiring codes.  Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
  • Page 67: Rack Mounting

    Appendix Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 68: Technical Support

    CS1842 / CS1844 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International  For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com  For telephone support, see Telephone Support, page iv:...
  • Page 69: Specifications

    Appendix Specifications Function CS1842 CS1844 Computer Direct Connections Port Selection Pushbutton, Hotkey, RS-232 Commands, Remote Port Selector, Mouse* Connectors Console Keyboard 1 x USB Type A Female Ports Mouse 1 x USB Type A Female Video 2 x HDMI Female (Black) Speakers 2 x 3.5mm Audio Jack Female (Green;...
  • Page 70: Optional Rack Mounting

    CS1842 / CS1844 User Manual Optional Rack Mounting Installation Kit Mounting 2X-045G rack mounting option is available for CS1842 / CS1844. To install the 2X-045G rack mounting kit, do the following: Note: The 2X-045G is sold separately. Contact your ATEN dealer for product information.
  • Page 71 Appendix 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the front of the rack.
  • Page 72: Troubleshooting

    CS1842 / CS1844’s rear panel, then plug it back in. PC or OS does not The CS1842 / CS1844 has a built-in USB 3.0 support USB 2.0/3.0. hub, so will not support PCs or OS that do not support USB 2.0/3.0.
  • Page 73 Appendix Symptom Possible Cause Action The Front Panel Some Hotkeys are The [X] [Enter], [R] [Enter]. and [upgrade] Pushbutton not supported as [Enter] Hotkeys can not be set as a front Combo key front panel panel pushbutton combo key. Select a doesn’t work pushbutton combo different Hotkey to use.
  • Page 74: Hotkey Default Settings

    CS1842 / CS1844 User Manual Hotkey Default Settings The hotkey factory default settings are as follows: Setting Default Port Switching [Scroll Lock] [Scroll Lock] Invoking HSM [Number Lock] [-] Keyboard Emulation Enabled Mouse Emulation Enabled Auto Scan Interval 5 Seconds...
  • Page 75: Limited Warranty

    ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
  • Page 76 All other brand names and trademarks are the registered property of their respective owners. ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd., Sijhih District, New Taipei City 221, Taiwan Phone: 886-2-8692-6789 Fax: 886-2-8692-6767 TECHNICAL SUPPORT CENTER: 886-2-8692-6959...

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