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g) If a product is not covered by warranty, customer will sign an Authorization
Repair Work Order of the evaluated findings and estimation of required
work to bring the equipment up to manufacturer specifications.
4. RESPONSIBILITY: NB is not responsible for acts of war, terrorism, natural disaster
or other force majeure or failure of services supplied by third party contracted or
other sources.
responsible for transportation delays. Furthermore, NB cannot be held responsible
for interruption of business of either party due to any other causes beyond NB's
control or revenue lost down to downtime of equipment.
5. CUSTOMER'S RESPONSIBILITES: The Customer is responsible to:
a) Maintain the equipment in an environment suitable for the operation of the
equipment as instructed in the applicable Operator's Manual.
b) Maintain the proper electrical power requirements as recommended by NB.
c) Follow all operating instructions as indicated in the applicable Operator's
Manual supplied by NB.
d) Make the equipment available for service within 1 hour after the arrival of the
Technical Service Representative.
e) Pay all charges incurred by NB due to delays in equipment access or refusal
of service after a Technical Service Representative has been dispatched or
recommended the machine be returned for service.
f) Maintain a safe and accessible environment for the Service Personnel to
service the equipment.
g) Allow NB to implement any recommended engineering change deemed
necessary by NB.
h) Not make any modifications to the equipment that are not approved by NB.
i) Customer agrees not to employ or engage a direct or 3
technician or organization that is not certified to service NB Equipment.
Customer further agrees that any needed NB service resulting from the
unauthorized repairs performed by a direct or 3
organization not certified by NB, will be billed to Customer at the current NB
published Time and Materials Rates and will not be covered under this
Product Warranty.
6. USE OF SUB-CONTRACTORS: Service provided under this Product Warranty
may at NB's option, be performed by either NB or its authorized Technical
Representatives or Sub-Contractors at the direction of NB.
7. PARTS REPLACEMENT: Repair materials and parts used to perform service
pursuant to this Product Warranty will be replaced only as deemed necessary by
NB. NB may use repaired, rebuilt or refurbished parts as necessary in making
repairs under this Product Warranty. All parts will be furnished on an Exchange
Basis, with the replaced parts becoming the property of NB.
8. FREIGHT COSTS: In-bound freight costs for warranty repairs are incurred by the
Customer. All freight costs on out-bound warranty repaired equipment are paid by
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NB agrees to respond in a timely manner, but cannot be held
rd
party service
rd
party technician or
AQUAGLO PLUS
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