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Troubleshooting

Display shows Error Codes 1-9.
• Unit is malfunctioning; call Customer Service.
Display shows (
) flashing.
• Pressure Cooker Lid is not on Pressure Cooker or Lid isn't on
correctly. Place Lid on Cooker by matching arrow icon on Lid with
unlock icon on Base. Rotate Lid clockwise to lock. Arrow icon and
lock icon should align.
Cooker will not turn on.
• Make sure outlet is functioning properly.
Lid is difficult to close.
• Make sure Gasket is inserted properly in the underside of Lid.
• If Cooker has been used to sauté/brown or is still warm from
previous cooking, there may be a small amount of pressure in
Cooker. Move Steam Release Valve to open position ( ), close Lid
and then move Valve to closed position ( ).
Lid will not lock.
• Gasket is not installed properly.
• Debris may be blocking Gasket or Valves. Make sure all are clean
and free of food.
Steam is escaping from Cooker during cooking.
• It is normal for some steam to come out of the Float Valve until
the Cooker comes to pressure and Lid is locked.
• Lid may not be closed and locked properly.
• Gasket may not be inserted properly or needs to be replaced.
• Valves or Gasket may need to be cleaned to remove debris. See
"Care and Cleaning."
Lid cannot be removed.
• Pressure must be completely released before Lid is unlocked.
See "Releasing Steam" instructions in "Meet Your Pressure
Cooker."
• If Float Valve is dirty it is possible to get stuck in up, locked,
position. It would need to be manually pushed down, and then
cleaned before next use.
Spattering occurs when steam is released.
• Cooking Pot may be overfilled. Fill no more than 2/3 full, or
1/2 full for foods that expand, such as rice or beans.
• If spattering occurs, wear an oven mitt to protect hand and
release pressure in short bursts or allow to natural release.
Cooker takes too long to come to pressure.
• Amount of time to bring to pressure depends on amount of liquid
and food in Cooking Pot. Starting temperature of food may also
extend time.
Food is not done.
• More cooking time is needed. Reset cooking mode and adjust for
additional time, or set Cooker to sauté/brown and allow food to
simmer longer.
• If low pressure was used, try using high pressure next time.
• Make sure there is enough liquid to create steam and build
pressure. A minimum of 1 cup (237 ml) liquid is recommended.
Food is overdone.
• Make sure the proper pressure and cooking time was selected.
• Reduce cooking time or select low pressure.
15

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