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MEMPHIS OWNER'S GUIDE
TM
ITC 3 IntelliBurn Technology
Models:
Elite Cart, Pro Cart, Elite Built-in, Pro Built-in
Read all instructions before installing and using this appliance.
Save these instructions for future reference.
VG0894
Rev: A0

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Summary of Contents for Memphis ITC IntelliBurn Technology

  • Page 1 MEMPHIS OWNER'S GUIDE ITC 3 IntelliBurn Technology Models: Elite Cart, Pro Cart, Elite Built-in, Pro Built-in Read all instructions before installing and using this appliance. Save these instructions for future reference. VG0894 Rev: A0...
  • Page 2: Table Of Contents

    General Warning: Safety information How your Memphis Wood Fire Grill works Built-in Installation Read prior to lighting Intelligent Temperature Control Wi-Fi Setup Guide Using your Memphis Wood Fire Grill Operating instructions Memphis ITC Meat Probe Memphis EZ-Access (Indirect) avorizer® Memphis Direct Flame Savorizer ® Insert...
  • Page 3: General Warning: Safety Information

    Keep the grill’s rear and top ventilation slots clear of obstructions.  It’s recommended that you regularly check your Memphis Grill for burn pot obstructions to make sure proper air flow is maintained. See Periodic Grill Maintenance in this manual for correct procedures.
  • Page 4       POUR L’UTILISATION EXTÉRIEURE SEULEMENT. NE PAS UTILISER DANS UN ENDROIT CLOS. .   D’INFLAMMABLE NE PAS UTILISER NI D’AÉROSOLS, NI DE LIQUIDES, NI DES MATÉRIAUX HUMIDES SUR OU PRÈS DU GRIL PENDANT QU'IL EST CHAUD . NOURRIS- SONS, LES PERSONNES ÂGÉES, LES FUMEURS ET LES ATTENTION!
  • Page 5: How Your Memphis Wood Fire Grill Works

    How Your Memphis Grill Works Your Memphis Wood Fire Grill represents a new way of outdoor cooking. It is a true high-quality convection oven that also has grilling and smoking capability. It combines many unique features with time-proven pellet burning technology.
  • Page 6: Built-In Installation

    A dedicated GFCI protected electrical circuit is REQUIRED for all Memphis Wood Fire Grills and controller systems. This circuit should be installed by a Certified Electrician. Although the Memphis Grill only uses about 2 amps of current during startup, any other equipment (refrigerator, pool pump, fountains, etc.) that have high current draw, consistently or intermittently, from the same electrical circuit can cause potential issues and/ or interruptions with the performance of the grill.
  • Page 7: Read Prior To Lighting

    This could result in pellets overloading the burn pot. Instead of frequent, visual checks of your food, the use of a Memphis ITC Meat Probe is recommended. This tool can be routed through the larger hole in the side of the Memphis Pro or Elite to prevent damage to the wires.
  • Page 8: Intelligent Temperature Control

    Display Operation Instructions About The ITC 3 The ITC performs similarly to the control on your kitchen oven. The ITC automatically compensates for different conditions, providing year-round grilling and more accurate temperature control. Setting the control is simple and intuitive, and offers the user a precise and highly customizable grilling experience.
  • Page 9 Splashscreen 1  Start Grilling! Tap to enter the main menu of the controller. 1  Dashboard 2  Grill Temperature Displays current grill temperature and the set temperature. 3  Cook Light Button Used to turn on and off the cook lights. 4  Meat Probes 3 ...
  • Page 10 Cooldown Screen 1  Start Cooldown Change grill status to Cooldown. If grill is in Cooldown, this button can be used to cancel Cooldown and resume grilling. To navigate to this page, press the ON button in the top left. This button is only available after the grill has been started. Screen Off 2 ...
  • Page 11 Grill Settings– Continued 1  Direct Flame Select 1  Select the flame level from Low, Med, and Xtreme. History Screen 2  Probe History 2  Probe 1 temperatures displayed in red, Probe 2 temperatures displayed in orange, and Probe 3 temperatures displayed in blue. 3 ...
  • Page 12 Grilling Routines Selected Routine 1  1  The current routine that is selected is displayed here. 2  2  Routine Menu Navigate to the sub-menu of available routines for the type of cook you are planning for. Routine Sub-Screen 3  Routine Selection Select the routine that you would like to view.
  • Page 13 9  Download Use to download the OTA (Over-The-Air) Update. Check Memphis Grills website for the most current firmware available. Progress bar shows how much of the update has been downloaded. Install button will be available once the update download has been...
  • Page 14 Settings– Download Update 1  Cancel Download Once download has started, this button is able to cancel the download before it has completed. 2  Progress Bar The percentage of the update currently downloaded is shown here. 1  2  Settings– Download Complete 3 ...
  • Page 15 WiFi Connection– Not Connected 1  WiFi Connect Use this button to provision the grill via the Memphis 3 App. 2  WiFi Status Displays current connection status of grill. 1  2  WiFi Connection– Network Connection 3  Network Info Network name, signal strength, and the connection status is 3 ...
  • Page 16 WiFi Connection– Reset Connection 1  Grill Restarting Used to show the controller is restarted when resetting the WiFi connection. 1 ...
  • Page 17: Wi-Fi Setup Guide

    4. Follow the steps below on your Memphis 3 App. ON YOUR PHONE OR TABLET: (In Memphis 3 App) 5. Log into Memphis 3 App using your account email and password. 6. If no grill is connected, the BLE provisioning process will begin automatically.
  • Page 18: Using Your Memphis Wood Fire Grill

    9. Fill your hopper with an equal amount of Memphis cooking pellets on both sides. Close the hopper lid. 10. Plug your Memphis wood fire convection grill into the nearest 110 volt AC Outlet.* Note: See page on circuit recommendations.
  • Page 19: Operating Instructions

    Change Temperature Display Units Your Memphis grill is capable of working in both Metric and English units. You can change display units using either the grill display or the App. A change on one is automatically made to the display of the other.
  • Page 20 Searing/Direct Flame Cooking One of the most unique features of your Memphis grill is the ability to truly sear in direct flame mode. Your Memphis grill comes standard with the Direct Flame Insert. Select “Direct Flame” at the top of the Grill Settings screen and choose the Low, Medium or Xtreme setting depending on grill and searing desire.
  • Page 21: Memphis Itc Meat Probe

    Memphis ITC Meat Probe The Memphis ITC Meat Probe, which comes standard with the Elite & Pro Memphis models, is a must-have accessory for any griller. The ITC Meat Probe conveniently interfaces directly with your grill’s ITC control and provides an easy way to ensure your food is cooked to your predetermined temperature.
  • Page 22: Memphis Ez-Access (Indirect) S Avorizer

    The Memphis EZ-Access Savorizer® (A.K.A. “Indirect Insert”), which comes standard with all Memphis models, is your best friend when it comes to quick and easy cleaning of your grill’s interior. This insert is located in the center of the Savorizer®, and is easily removed to allow access to the burn pot directly below.
  • Page 23: Memphis Direct Flame SavorizerĀ® Insert

    1. Turn the grill on with the EZ-Access Indirect Insert in place, and the hood CLOSED. Let the grill preheat to a temperature of 400F° or greater. 2. Using the Memphis Genie Tool, remove the cooking grates and EZ-Access Indirect Insert from the Savorizer®. 3. Replace the EZ-Access Indirect Insert with the Direct Flame Savorizer®...
  • Page 24: Information About Bbq Cooking Pellets

     Memphis 100% hardwood BBQ pellets are produced in the same manner as wood pellet heating fuel is produced. Sawdust and clean wood chips are pulverized and dried. The dried material is then processed under heat and pressure. This material is forced through a hard steel die rotating against rollers with pressure over 3,000 PSI.
  • Page 25: Periodic Grill Maintenance

    Grill Cover We recommend that you cover your Memphis Grill when not in use. Ensure that your grill is completely off and cooled before Burn Pot covering.
  • Page 26: Recommended Grilling Accessories

    Recommended Grilling Accessories Maintenance Frequency Every Use Every 3 Uses Once a week Once a Month Once a Year Scrape Cooking Grate Check Grease Clear Burn Pot Clear Igniter Holes Wipe Down Exterior Surfaces Scrape off Savorizer® Clean Grease Trays Wipe Off RTD Scrape/ Vacuum Ash from Interior...
  • Page 27 Disposable Grease Trays Your Memphis grill utilizes at least one grease tray that has been specially designed to accommodate disposable aluminum pans for easy and convenient clean-up. The Pro and Built-In trays are designed to hold two of any 9”...
  • Page 28: Food Handling And Safety

    Recommended Grilling Accessories—continued Cooking Racks Stainless steel roast racks and rib racks are a great way to increase your cooking pleasure. Roast racks can be used to enhance the convective cooking capabilities of your grill by allowing the smoke flavored air to move around the entire roast evenly.
  • Page 29: Grilling Times And Temperatures

    Approximate Cooking/Grilling Times for Memphis Wood-Fire Convection Grill Always use a meat thermometer to be sure meats and poultry are cooked to a safe internal temperature. Serious health risks may exist with undercooked meat! Approximate cooking times are from various sources, and are based on meat at refrigerator temperatures.
  • Page 30 Control Set Point Approximate Internal Temp = °F Item Size Grilling Time Chops, Steak 450°- 700° Roast, Boneless (INDIRECT HEAT) 2 to 3 lbs. 350°- 375° VENISON Roast, Saddle, or Leg 6 to 7 lbs. 350°- 375° Steaks 450°- 700° Capon Breast Halves, bone-in Boneless Wings, Wingetts...
  • Page 31: Smoking Guidelines

    Smoking Guidelines Approximate Smoking Times for Memphis Wood-Fire Grill Always use a meat thermometer to be sure meats and poultry are cooked to a safe internal temperature and doneness. SERIOUS HEALTH RISKS MAY EXIST WITH UNDERCOOKED MEAT! Approximate cooking times are, from various sources and are based on meat at refrigerator temperatures.
  • Page 32: Smoking Suggestions

    The Memphis Grill’s smoking mode range is 180° to 295°F.  If you wish to smoke at lower temperatures all Memphis models are calibrated to allow you to go as  low as 180° F. When smoking at the lower temperatures it’s critical that you use a premium food grade pellet such as “Memphis”...
  • Page 33: Troubleshooting

    Troubleshooting and Error Messages In the event that your Memphis grill encounters any kind of issue or problem in operation, please consult this chart. If the solutions offered here are insufficient to resolve the matter, please contact your dealer, or Memphis Wood Fire Grills directly at the number found at the end of this manual.
  • Page 34: Fuse Information

    Grill isn’t receiving sufficient air- Check to see if blower have been unplugged or have failed. flow. Contact dealer or Memphis Grills directly in case of blower failure. Burn-pot is overloaded with ash build- Check the burn pot for ash build-up or other obstructions.
  • Page 35: Limited Warranty

    Memphis Wood Fire Grills Limited Warranty Products manufactured by Memphis Wood Fire Grills carry a seven (7) year (Pro and Elite) or five (5) year (Beale Street) Limited Warranty, from the date of purchase by the original owner against defects in material and workmanship.
  • Page 36 We strongly recommend you first contact your nearest Memphis Grills Dealer for sales and service. If further assistance is needed call Memphis Wood Fire Grills Customer Service and Technical Support at 1-888-883-2260.
  • Page 37 Keep in mind that your Memphis Wood Fire Grill is so much more than a grill. It’s a 3-in-1 outdoor cooking center that provides the convenience, wood-fire flavors and versatility of three appliances: high temperature grill, low ‘n’...
  • Page 38: Warranty Registration Form

    You can also register by completing this form and returning it within 30 days of purchase. Warranty coverage begins on the original date of purchase. Proof of original date of purchase from an authorized Memphis Grills Dealer is required to validate Warranty. Without receipt of Warranty Registration and proof of date of purchase, the warranty will begin from ship date to Dealer or Retailer.

This manual is also suitable for:

Elite cartPro cartElite built-in, pro built-in

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