LEGRAND tynetec Reach IP User Manual

Reach IP
At-Home Alarm
User Guide
Fig 1: Parts in the box
AC Adapter with
UK & EU Plugs
Reach IP unit
Connector
Stand
Cover
Screw for Stand/Cover
Fig 2: Buttons, Status LED & Connections
Rear Connector Area

Green
⚫
Black
Cancel Button
Power Button

Yellow
Function
Button
⚫
Status
LED
Ethernet
⚫
Red Port
Alarm Button (factory use)
Trusted Technology
Fig 3: Touch Pendant & Wearing Options
Caring for People
Touch
Pendant
Neck Cord with
1.0 Parts in the box (see Fig 1)
# Item
1 Reach IP At-Home Alarm unit
2 AC Adapter including UK & EU mains plug options
3 Connector Cover for mounting the Reach IP flat
4 Stand for mounting the Reach IP vertically
5 Screw for fixing the Stand or Connector Cover
6 Touch Pendant & Wearing Options or Wrist Worn Fall Detector
2.0 Buttons, Status LED & Connections (see Fig 2)
# Function
⚫
Red Alarm Button: make an emergency call

Green Cancel Button: cancel an emergency call made in error

Yellow Function Button: toggle Home/Away mode (if enabled)
⚫
Black Power Button: on/off and enter Control Mode/Service Menu
⚫
Status LED: off is normal
SUPPLY 5V DC input from AC Adapter
USB Programming Port (factory use only)
Touch Pendant &
ETHERNET Ethernet Port (factory use only)
Wearing Options
3.0 Touch Pendant & Wearing Options (see Fig 3)
The Touch Pendant is a portable alarm trigger that can be worn around the neck, on
OR
the wrist or clipped to a belt. The Pendant is already registered to the Reach IP unit
and ready to use, just fit the desired wearing option as described below;
Fall Detector
Neck Cord: lie the cord through one of the grooves on the rear on the Pendant then
⚫
slide the neck cord attachment into place. Note: smaller cord end marked
Wrist Strap: feed the wrist strap (pattern side up) through the 2 slots in the wrist
⚫
strap attachment. Note: locate the pip marked
Push the aluminium fixing stud through the hole marked
Belt Clip: simply clip into place on the rear of the Pendant. Note: the suction cup can
⚫
be fitted to the belt clip to stick the Pendant to a hard surface, e.g. a tiled wall.
An alarm call is made by simply pressing the button once, no further action is required.
The button will flash red to indicate a call has been transmitted, it will then flash green
as reassurance that the call has been received by the Reach IP.
Supply
4.0 Wrist Worn Fall Detector Option (see Fig 4)
Port
The Fall Detector is a portable alarm trigger worn on the
wrist like a watch. To minimise false alarms, it should be
worn on the least dominant side; i.e. a right-handed
person should wear it on their left wrist and vice-versa.
The Fall Detector is already registered to the Reach IP
unit and ready to use.
An alarm call is made automatically if a fall is detected
USB
or if the button is pressed – no further action is required.
Port
The button will flash red then green as described above
(factory use)
for the Pendant.
Aluminium
Fixing Stud

Wrist Strap
Neck Cord
Attachment

Attachment
Wrist Strap
Safety Break
Belt Clip
Attachment
(Green no signal, Red alarm, Amber
 
in the centre hole

at the end of the strap.
Fig 4: Fall Detector
5.0 Setting-up the Reach IP unit
1. Plug the AC Adapter into the mains supply.
2. Plug the AC Adapter Lead into the Reach IP unit SUPPLY port.
3. Switch the mains supply on at the wall, press and hold the ⚫ Power button for a

couple of seconds until the 3 front buttons illuminate briefly then release. The Red
Alarm button will remain lit if illumination is enabled (default) and the Status LED will
be lit green until a GSM signal is established then it will go out.
Suction
4. IMPORTANT: range test the Pendant or Fall Detector from all extremes of the home
Cup
- see section 6.4
5. Make an alarm call to the Alarm Receiving Centre (ARC) to check operation.
5.1 Making an Alarm Call
⚫
Press the Alarm button and the unit will repeat "calling for help - please wait".
When the message stops the alarm call will be made. It is possible to cancel the alarm

call by pressing the Cancel button when the message is being played.
6.0 Control Mode & Service Menu
The Reach IP is normally in idle mode; Control Mode and Service Menu are ways of
easily reconfiguring the unit. The unit will return to idle mode after a change is made
or after 5 seconds of inactivity.
Control Mode Functions
Enter Control Mode by pressing the ⚫ Power button once, the unit will beep and the
 
and buttons will illuminate. The Control Mode functions are listed below;
# Control Mode Functions
⚫
Red Alarm Button: toggle Red Alarm Button illumination on/off

Green Cancel Button: change speech and sounds volume

Yellow Function Button: enter Service Menu (see below)
Service Menu Functions
Once in Control Mode, press and hold
Menu function "add radio device" then release, the
fault) 
the button to sequentially step through the functions, press the
the required function. The Service Menu functions are listed below;
# Service Menu Functions
1 Add Radio Device
2 Range Test Mode (also includes GSM Signal Strength Mode)
3 Delete Radio Devices
4 Home/Away Activity Function
6.1 Toggle Red Alarm Button Illumination
Press the ⚫ Power button to enter Control Mode then press and hold

in Fig 3.
announces the new Red Button state e.g. if the illumination was ON then it will
announce "function is disabled" and illumination will now be off, if it was OFF then it
in Fig 3.
will announce "function is enabled" and illumination will now be on.
6.2 Change Speech and Sounds Volume
Press the ⚫ Power button to enter Control Mode then then press and hold
unit sounds a number of beeps to indicate its SPEECH volume setting - continue

holding to cycle through the 3 settings and release on the required setting. Press

and hold again within 5 seconds to change the SOUND level setting.
6.3 Add Radio Device
Press the ⚫ Power button to enter Control Mode then press and hold
announces "add radio device" then release. Press the
activate the radio device. The unit will sound a high beep if it's a new device and
announce "range test mode" - press

function, or press to exit the mode and the unit will announce the next function.
Note: if the device already exists a low beep will sound.

until the unit announces the first Service

button will be flashing. Press
⚫
button to select
⚫
until the unit

until the

until the unit
⚫
button to confirm then
⚫ 
to confirm, or press to step to the next