Copying Difficulties; Scanning Difficulties - Brother MFC-795CW User Manual

Copying Difficulties

Difficulty
Cannot make a copy.
Poor copy results when using the
ADF.
Copies are blank.
Vertical black lines or streaks
appear in copies.
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass. Reposition the
Paper feeding and copying speed
are slower when copying from the
ADF.

Scanning Difficulties

Difficulty
TWAIN/WIA errors appear when
starting to scan.
Poor scanning results when using
the ADF.
OCR does not work.
Software Difficulties
Difficulty
Cannot install software or print.
'Device Busy'
Cannot print images from
FaceFilter Studio.
Suggestions
Make sure that the Copy
on page 94.)
Try using the scanner glass. (See Using the scanner glass on page 21.)
Make sure you are loading the document properly. (See Loading documents
on page 21.)
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
white plastic above them. (See Cleaning the scanner on page 165.)
document and try again.
Paper feeding and copying speed become slower to prevent overheating of the
machine when you make many copies using the ADF. Let the machine cool, and
then try again later.
Suggestions
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
®
PaperPort 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
Try using the scanner glass. (See Using the scanner glass on page 21.)
Try increasing the scanner resolution.
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Make sure the machine is not showing an error message on the LCD.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned On, and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
Troubleshooting and Routine Maintenance
key is illuminated. (See Entering Copy mode
B
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