Brother MFC MFC-295CN User Manual page 121

Error Message
Cannot Detect
Cannot Print
Replace XX Ink
Clean Unable XX
(Init Unable XX)
(Print Unable XX)
(Scan Unable XX)
Close Ink Cover
Comm.Error
Cover is Open
Data Remaining
Disconnected
Document Jam
High Temperature
Cause
You installed a new ink too quickly
and the machine did not detect it.
If you are using non Brother ink
the machine may not detect the
ink cartridge.
An ink cartridge is not installed
correctly.
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations. While memory is
available, monochrome faxes will
be stored in the memory. If a
sending machine has a colour fax,
'
the machine's handshake
ask that the fax be sent as
monochrome.
The machine has a mechanical
problem.
— —
OR
A foreign object such as a clip or
ripped paper is in the machine.
The ink cartridge cover is not
completely closed.
Poor telephone line quality
caused a communication error.
The scanner cover is not closed
completely.
Print data is left in the machine's
memory.
The other person or other
person's fax machine stopped the
call.
The document was not inserted or
fed correctly, or the document
scanned from the ADF was too
long.
The print head is too warm.
Troubleshooting and Routine Maintenance
Action
Take out the new ink cartridge and
re-install it slowly until it clicks.
Replace the cartridge with a Brother
original ink cartridge. If the error message
remains, contact your Brother dealer.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges on page 119.)
Replace the ink cartridges. (See Replacing
the ink cartridges on page 119.)
'
will
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, see Transferring your faxes or
Fax Journal report on page 115 before
disconnecting the machine so you will not
lose any important messages. Then,
disconnect the machine from the power for
several minutes and then reconnect it.
Firmly close the ink cartridge cover until it
clicks.
Try sending the fax again or try connecting
the machine to another telephone line. If
the problem continues, call the telephone
company and ask them to check your
telephone line.
Lift the scanner cover and then close it
again.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Try to send or receive again.
See Using the ADF (MFC-295CN only)
on page 18.
See Document jam (MFC-295CN only)
on page 116.
Allow the machine to cool down.
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