Related Manuals for TD iCT250
Summary of Contents for TD iCT250
- Page 1 TD iCT250 and TD iWL252/255 UnionPay Guide For the: • TD iCT250 • TD iCT250 with PINpad • TD iWL252 (Bluetooth) • TD iWL255 (3G Wireless)
- Page 2 This publication is confidential and proprietary to The Toronto-Dominion Bank and is intended solely for the use of Merchant customers of TD Merchant Solutions. This publication may not be reproduced or distributed, in whole or in part, for any other purpose without the written permission of an authorized representative of The Toronto-Dominion Bank.
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Page 3: Table Of Contents
Table of Contents Who should use this guide? .............1 What is UnionPay? .................. 1 How do I identify a UnionPay card?.............. 1 UnionPay cards ..................1 Financial Transactions .............1 Transaction requirements ..............1 PIN entry ......................1 Customer signature ..................2 Restrictions ....................2 Sale (credit or debit card) ..............2 Sale (phone or mail) ................3... -
Page 5: Who Should Use This Guide
Who should use this guide? You should use this guide if you are a client of TD Merchant Solutions and perform transactions involving UnionPay credit or debit cards during the course of your daily business. What is UnionPay? Union Pay is an international payment brand that is becoming more commonly used worldwide. You will see either single branded cards (UnionPay only) or dual branded cards (UnionPay and another payment brand). -
Page 6: Customer Signature
Customer signature The customer may be required to sign the merchant receipt. This can occur for any transaction, even one where the customer has already entered their PIN. If you see a signature line on the Merchant receipt, the customer must sign the receipt. -
Page 7: Sale (Phone Or Mail)
You can only perform a return on a transaction that has already been submitted for reimbursement. Debit returns are disabled by default. If you wish to activate debit returns on your terminal please call the TD Merchant Solutions Help Desk at 1-800-363-1163. -
Page 8: Pre-Authorizations
The pre-authorized amount is charged upon completion of the transaction at a later time or date. Restrictions • Activate on terminal(s) - If you wish to use pre-authoriizations in your business, you must contact TD Merchant Solutions Help Desk to activate it. •... -
Page 9: Close A Pre-Authorization
Close a pre-authorization Perform this transaction if you need to close an existing pre-authorization. Press F2 key. Enter the trace number from the initial pre-authorization receipt and press OK. Close the pre-authorization: Comp or Back. Enter the tip amount signed for by the client on the original receipt and press OK. Confirm the dollar amount and press: Accept or Change. - Page 11 Contact Information Please call the TD Merchant Solutions Help Desk at 1-800-363-1163. We would be happy to answer any questions you may have. Authorization: 24 hours a day, seven days a week Terminal Inquiries: 24 hours a day, seven days a week General Merchant Inquiries: Monday –...
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