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TD Desk 5000 Pre-Authorizations Manual
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TD Desk 5000 Pre-Authorizations Manual

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TD Desk 5000 and TD Move 5000
Pre-authorizations Guide
For the:
•
TD Desk 5000
•
TD Move 5000

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Summary of Contents for TD Desk 5000

  • Page 1 TD Desk 5000 and TD Move 5000 Pre-authorizations Guide For the: • TD Desk 5000 • TD Move 5000...
  • Page 2 This publication is confidential and proprietary to The Toronto-Dominion Bank and is intended solely for the use of Merchant customers of TD Merchant Solutions. This publication may not be reproduced or distributed, in whole or in part, for any other purpose without the written permission of an authorized representative of The Toronto-Dominion Bank.
  • Page 3 Contents Who would use this guide? ............1 Financial Transactions .............1 Pre-authorization icons ................1 Open a pre-authorization ............... 1 Close a pre-authorization ...............2 Reporting .................3 Business day reports ................3 Open-Pre-Auth report..................3 Customizing the day close report ............3 Configuration ................3 Troubleshooting ..............3...
  • Page 5 Who would use this guide? You would use this guide if you perform pre-authorizations during the course of your daily business. Financial Transactions The TD Desk 5000 and TD Move 5000 terminals can perform the following pre-authorization transactions: Pre-authorization (Create Pre-Authorization, Pre-Auth Completion). •...
  • Page 6 Manually enter credit card Enter the card number and press OK. Enter the expiry day (MMYY) and press OK. Indicate if the card was present for the transaction: Yes or No. Enter the CVD number and press OK. Go to step 4. The transaction is approved and no receipt is printed at this time.

  • Page 7: Troubleshooting

    Customizing the day close report The Open Pre-Auth Report can be enabled or disabled for automatic printing during the Day Close transaction. To do this, you must contact the TD Merchant Solutions Help Desk at 1-800-363-1163. Configuration There are no options for pre-authorizations that you can enable via the terminal’s control panel. Please call the TD Merchant Solutions Help Desk to do the following: •...

  • Page 9: Contact Information

    Contact Information Please call the TD Merchant Solutions Help Desk at 1-800-363-1163. We would be happy to answer any questions you may have. Authorization: 24 hours a day, seven days a week Terminal Inquiries: 24 hours a day, seven days a week General Merchant Inquiries: Monday –...
  • Page 10 (0421)

This manual is also suitable for:

Move 5000