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— Verify that the adapter Network Name (SSID) matches the Network Name of the access
•
An computer associates with an access point, but Wireless LAN Utilities fail to discover access
point
or work improperly.
— The Wireless LAN Utilities are closely integrated with the wireless adapter driver
7.2
Windows 2000 Troubleshooting Tips
To diagnose problems, use the tools provided by Windows 2000.
•
The workstation cannot associate to the Intel® PRO/Wireless 2011B LAN Access Point.
— Verify the adapter Network Name (SSID) matches the Network Name of the access point.
•
Degraded performance from the Intel® PRO/Wireless 2011B LAN Adapter is detected.
— Verify that the adapter is firmly seated in a PC Card slot.
— Verify that the protruding end containing the adapter antenna is not damaged.
— Verify that the Diversity setting on the
•
Non-functioning adapter LED.
— Verify that the adapter SSID matches the SSID of the access point.
7.3
Windows CE Troublshooting
The following problem scenarios could be encountered when using the Intel® PRO/Wireless
2011B LAN Adapter in a Windows CE environment:
The Handheld Computer Does Not Recognize the Adapter
The handheld computer could display an
PRO/Wireless 2011B LAN Adapter is inserted into the handheld computer.
This probably means the Intel® PRO/Wireless 2011B LAN 32-bit Windows CE driver was not
loaded or was loaded incorrectly. If this is the case the driver files require reinstallation. Refer to the
Intel® PRO/Wireless 2011B LAN 32-bit Windows CE driver installation section of Chapter 8 for
detailed installation instructions.
To verify that the handheld computer recognizes the Intel® PRO/Wireless 2011B LAN Adapter:
1.
Tap
2.
Double tap the
The
Low_Power_Ethernet
This window displays the type of processor the handheld computer uses.
Intel® PRO/Wireless 2011B LAN Adapter Product Reference Guide
point.
software. Investigate for system resource conflicts and reload or reconfigure driver
software as needed.
Refer to the Intel® PRO/Wireless 2011B LAN Adapter Quick Installation Guide for
details on how to configure the WLAN access point and adapter.
configuration for the associated network access point. See your network administrator for
more information.
Start
and select
Settings
and
icon.
System
in the
Expansion Slot:
System:
.
WLAN Adapter
property page matches the antenna
Unidentified PC Card Adapter
Control Panel
.
section of the
System Properties
Chapter 7. Troubleshooting
window when the Intel®
window should list
25
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Table of Contents
Troubleshooting
