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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH Making Calls To call an extension (Intercom Call) • Lift handset • Dial Extension Number or Press DSS key To call an operator (Operator Call) •...
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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH Transferring calls Transferring to an Extension on the PBX • Press Transfer Key • Dial Extension Number • Replace handset or Announce call and Replace handset •...
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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH Transferring to an Outside Number • Press Transfer Key • Dial “9” + Phone Number • Wait for answer, Announce call and Replace handset Holding calls To place a call on hold press the HOLD button.
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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH Press the line/intercom button that is flashing green on your handset. If your line buttons are numbered, you can retrieve a held call at another handset by pressing the same numbered line key flashing red.
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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH Call Pick Up Answering a Call from another Telephone (Call Lift) You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk.
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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH 3. After answer press the conference button again to bring this person into the conference call. 4. Repeat this procedure until you have the designated number of parties in the conference. 5.
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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH BUTTON PROGRAMING – ONE TOUCH DIALLING As an alternative of using your Personal Directory space you can assign spare DSS buttons to frequently used numbers. •...
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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH Call Forward Call forwarding is a valuable feature. Calls will forward to programmable destinations in different methods internally or to external destinations. All Calls: All calls are forwarded.
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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH Cancel Call Forwards Dial *7100 (Star7100) Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting between FWD – DND – OFF ...
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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH To Set Forward • Lift Handset • Dial * 7141 • Dial “Group Number”, (default Main Incoming Group is usually 603) • Dial “9” + desired phone number •...
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2DNSRUW %R\OH &R 5RVFRPPRQ 7 ( LQIR#FGFWHOHFRPLH : ZZZFGFWHOHFRPLH 9RLFH 6ROXWLRQV _ 'DWD 6ROXWLRQV _ 0RELOH Press 3 to change “Owner’s Name” • State your name after the tone and immediately press 1 to end recording • Follow the prompts if necessary •...