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Troubleshooting
1.Water tank
2.G3/4-3/4 hex nipple
3.G3/4 fiber gasket
4.Solar hot pipe
5.Collector connector
6.Solar collector
7.Collector end plug
8.Solar cold pipe
9.Temperature and pressure valve
10.Screw(optional)
Troubleshooting
It is prohibited to disassemble, repair, maintain and reform the water heater by the
non-professional personnel. The improper method may cause serious injury or property
damage. If any failure takes place, contact the installers.
Problem
No water
Cold water
The temperature of
the water tank do not
rise
A great deal of water
flows out from the
T/P valve
Cleaning and Servicing
Switch off the power supply before cleaning the water tank. Wipe it by the wet cloth
some neutral detergent, and then wipe to dry it by the dry cloth, to maintain the drying of the
water tank case.
To maintain the continuous high-efficient operation of the water heater, it is necessary to
clean the electric heater and the liner every three years. Note that the protective layer shall
not be damaged.
It is necessary to replace the magnesium anodes in the water tank according to the difference
of local water quality.
If the water heater is not used for a long time, it is necessary to drain the water tank and cover
the solar collector with a weatherproof opaque cover. Please refer to page 8 "How to Drain
Water Tank ".
Cleaning and Servicing
Possible causes
Whether the water use points is
or the water valve is opened?
Whether the water temperature is
controlled properly?
The sunlight is not enough
The electrical heater is not "on"
The electrical heater is damaged
The heat transfer fluid is not enough
The electrical connection is damaged
The pressure of the water tank is too
high(higher than 0.85MPa)
11.Plastic end cover
12.Safety valve
13.Collector union(***)
14.Water tank strap(*)
15.Collector clamp(*)
16.Collector beam(*)
17.Collector strap(*)
18.Collector Frame(**)
(*):For inclined roof
(**):For flat roof
(***):For two collectors
blocked
(optional)
Solutions
Clean the block material
and open the water valve
Adjust it again
Use the electric heating
method
Contact the installers
Contact the installers
with
15
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