Ross Synergy 1 Maintenance Manual
  1. Manuals
  2. Brands
  3. Ross Manuals
  4. Switch
  5. Synergy 1
  6. Maintenance manual

Ross Synergy 1 Maintenance Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Ross Video Limited
Synergy 1 and Synergy 100
Maintenance Guide
Software Version: 16-S1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Synergy 1 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Ross Synergy 1

Summary of Contents for Ross Synergy 1

  • Page 1 Ross Video Limited Synergy 1 and Synergy 100 Maintenance Guide Software Version: 16-S1...
  • Page 2 The material in this manual is furnished for informational use only. It is subject to change without notice and should not be construed as commitment by Ross Video Limited. Ross Video Limited assumes no responsibility or liability for errors or inaccuracies that may appear in this manual.
  • Page 3 Important Regulatory and Safety Notices to Service Personnel Before using this product and any associated equipment, refer to the “Important Safety Instructions” listed below to avoid personnel injury and to prevent product damage. Product may require specific equipment, and/or installation procedures to be carried out to satisfy certain regulatory compliance requirements.
  • Page 4 8) Do not install near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong.
  • Page 5 Notice Changes or modifications to this equipment not expressly approved by Ross Video Limited could void the user’s authority to operate this equipment. CANADA This Class “A” digital apparatus complies with Canadian ICES-003.
  • Page 6 EUROPE This equipment is in compliance with the essential requirements and other relevant provisions of CE Directive 93/68/EEC. INTERNATIONAL This equipment has been tested to CISPR 22:1997 along with amendments A1:2000 and A2:2002, and found to comply with the limits for a Class A Digital device. Notice This is a Class A product.
  • Page 7 Software upgrades for switchers may occur from time to time, and are determined by Ross Video. The upgrades are posted on the Ross Video website, and are free of charge for the life of the switcher. This warranty is void if products are subjected to misuse, neglect, accident, improper installation or application, or unauthorized modification.
  • Page 8 The crossed-out wheeled bin symbol invites you to use these systems. If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration. You can also contact Ross Video for more information on the environmental performances of our products.
  • Page 9 Company Address Ross Video Limited Ross Video Incorporated 8 John Street P.O. Box 880 Iroquois, Ontario, K0E 1K0 Ogdensburg, New York Canada USA 13669-0880 (+1) 613 • 652 • 4886 General Business Office: (+1) 613 • 652 • 4425 Fax: (+1) 613 •...

  • Page 11: Table Of Contents

    Software Upgrades In This Chapter ........................3-1 Synergy 1 Jumpers and Switches ..................3-2 Jumper Positions ....................3-2 Synergy 1 Control Panel Jumpers and Switches ...........3-3 Frame Jumpers and Switches ................3-5 System Reset Notes ....................3-7 Power Fail Indicators .....................3-7 Power Failure Recovery ..................3-8 Synergy 1 Software Upgrades .....................3-9...
  • Page 12 Option Boards Menu ..................... 6-4 Installing Serial Numbers – Synergy 1 ................6-6 Installing Software Options – Synergy 1 ................6-7 Storing and Recalling Option Codes – Synergy 1 ............... 6-8 Storing Option Codes .................... 6-8 Recalling Option Codes ..................6-9 ii •...
  • Page 13 Power Supplies In This Chapter ........................8-1 About Redundant Power .....................8-2 Replacing a Synergy 1 Control Panel Power Supply ............8-3 Replacing the Control Panel Power Supply ............8-3 Calibrating the Control Panel Power Supply ............8-5 Replacing a Synergy 100 Control Panel Power Supply ............8-8 Replacing a Control Panel Power Supply .............8-8...
  • Page 14 Synergy 1 Panel CPU Board Layout ................. 10-3 Synergy 1 Rear Panel Connectors ..................10-5 Panel CPU Replacement for the Synergy 1 Control Panel ..........10-6 Replacing the Synergy 1 Panel CPU Board ............10-6 Synergy 100 Control Panel Boards ................... 10-8 Upper Control Panel Section ................
  • Page 15 Synergy 1 USB Controller Installation ................13-3 Required Materials and Tools ................13-3 Replacing the EEPROM ..................13-4 Removing the Floppy Disk Drive ...............13-7 Installing the USB Controller ................13-10 Transferring Files to a USB Key ...............13-19 Index Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Contents • v...
  • Page 16 • Contents Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 17: Introduction

    As a useful tool for the field engineer, the guide takes you through the block diagram of the Synergy switchers, the main boards and components, and the steps required to install various options in the frame and control panel. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Introduction • 1–1...

  • Page 18: About This Guide

    An Index is also provided for your reference. If, at any time, you have a question pertaining to your Synergy 1 or Synergy 100 switcher, please contact us at the numbers listed in the front of this guide. Our technical staff are always available for consultation, training, or service.

  • Page 19: Documentation Conventions

    Softkey labels on the integral display are indicated in bold-faced upper and lower case letters, using a sans-serif font. They are not indicated by the function key below the display that you press. For example: Press Accept New Name to register ... Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Introduction • 1–3...

  • Page 20: Documentation Terms

    The following terms are used throughout this guide: • A “1+0 DVE” has a video connection only going from the Synergy 1 to the DVE. Both key and fill signals are connected from the DVE to the Synergy 1. •...

  • Page 21: Abbreviations

    Digital Video Recorder Identification Multi-level Effects Program Bus Preset Bus PST PATT Preset Pattern Preview Rack Unit Technical Director Video Cassette Recorder VDCP Video Disk Communications Protocol Video Tape Recorder Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Introduction • 1–5...

  • Page 22: Related Publications

    Related Publications For a complete installation and operational overview of the Synergy 1/Synergy 100 product line, refer to the following publications: • Synergy 1 Installation Guide (4216D-002) • Synergy 1 Operation Guide (4216D-003) • Synergy Series Squeeze & Tease 3D/WARP Owner’s Guide (4000D-148) •...

  • Page 23: A Word About Static Discharge

    Touch the frame to dissipate static charge before removing boards from the frame, and exercise proper grounding precautions when working on circuit boards. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Introduction • 1–7...
  • Page 24 1–8 • Introduction Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 25: System Architecture

    This chapter describes the boards for the Synergy 1 frame, the overall system block diagram, and provides an explanation of how video flows through the unit. The Synergy 1 frame is used with the Synergy 1 and Synergy 100 control panels.

  • Page 26: Block Diagram

    Aux 4 Out Aux 5 Out Aux 6 Out Aux 7 Out Aux 8 Out Aux 9 Out Aux 10 Out System Reference and Clocking Synergy 1 Frame Block Diagram 2–2 • System Architecture Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 27 Note the following important points regarding the block diagram “Synergy 1 Frame Block Diagram” on page 2–2: • 16 external inputs are routed into the 16x8 crosspoint matrix. • PGM, PV, and Clean Feed are fed into the 24x8 crosspoint matrix , which then routes the signal to Aux Buses 3 to 10.

  • Page 28: Synergy 1 Frame - Front View

    All power Hazardous must be disconnected before servicing. Voltages Caution — do not insert your fingers into the power supply slot when the unit is plugged in! 2–4 • System Architecture Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 29 FRAME — when lit, indicates that there is a fault with the frame supply or fan. 8. FUSE A fuse is provided for the power supply. The fuse is rated at 250V, 4A. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) System Architecture • 2–5...

  • Page 30: Synergy 1 Frame - Rear View

    Synergy 1 Frame – Rear View The figure below illustrates the rear connector panel of the Synergy 1 frame. The connector layout is identical for the Synergy 1 and Synergy 100 switchers. 210/216 PANEL GPI I/O TALLY EDITOR PERIPHERAL 1...
  • Page 31 Two 12-pin ports labeled TALLY are provided for a total of 16 optional tally relays. 10. Editor Port One 9-pin, D-Type, RS-422 port labeled EDITOR is provided for connection to a external edit controller. The connection allows the Synergy 1 to be controlled by the editor using RS-422 commands. •...
  • Page 32 One optional clean feed output (CLEAN). • One digital reference input (601 REF IN). If DAs are required to provide additional outputs for a particular signal, contact Ross Video or your Ross Video dealer for details. 15. Input Section Sixteen BNCs are provided for the digital inputs of the switcher.

  • Page 33: Primary System Boards

    • Frame Processor (CPU) (4216A-001) The Frame Processor resides in the slot of the Synergy 1 frame. It contains the main system microprocessor which handles high-level control functions and all of the remote serial communication for the Synergy 1 frame. It also provides connectors for mounting of all of the optional daughter boards.

  • Page 34: Buses And Video Routing

    Buses and Video Routing The Synergy 1 switcher’s full crosspoint matrix is 24 x 16 as follows: • 16 external inputs • 4 internal inputs • 4 spare inputs (The spare inputs are currently not used.) The 16 buses (crosspoint outputs) are as follows: •...

  • Page 35: Serializer Modules

    Clean Feed — This output is routed to a rear-frame BNC output connector and also back into the crosspoint matrix. • Aux 1 (Synergy 1 only) — This output is routed to a rear-frame BNC output connector through the video switch. •...

  • Page 36: Synergy 1 Aux Buses

    Synergy 1 Aux Buses The routing for Aux Buses on the Synergy 1 is described in this section. Refer to the illustrations on on page 2–12. Aux Buses 1 and 2 Aux Buses 1 and 2 can be configured for either “timed” or “untimed” operation.

  • Page 37: Phase Lock Loop And Sync Pulse Generator

    Within the PLL and SPG circuitry, there are two modes in which the Deserializer Module (4000A-061) can work: • for reference • as a 27 MHz clock Both modes are discussed in the following sections. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) System Architecture • 2–13...
  • Page 38 — delaying video by [n] from the reference signal. System delay on the Synergy 1 is adjusted using the Reference Menu. Refer to the section, “Reference Delay Adjustment” in the Synergy 1 Installation Guide for more information.

  • Page 39: System Timing And Non-Sync Detectors

    — and the N/S light will again come on. The Synergy 1 switcher “auto-times” around the reference — on the inputs. Synergy 1 specifications allow a ¼ line tolerance with regard to timing. If your input is ¼ line early or ¼ line late, relative to the reference, the system can time it properly and make it lock exactly.
  • Page 40 Please note: • In order for the Synergy 1 switcher to properly auto-time late signals (with respect to the reference), the switcher’s reference delay must be set to at least the amount of time that the incoming signal is late.

  • Page 41: Cpu Structure

    In a Synergy 1 switcher, you have two microprocessors in the frame, plus one in the control panel. Each microprocessor is a 50 MHz floating point DSP (TMS-320-C32, manufactured by Texas Instruments), and each is identical —...

  • Page 42: A Note About Cpu Architecture

    Frame Processor Board itself. • One “Control Panel Processor” within the Synergy 1 Control Panel itself oversees both the large User Display and the small MLE display, and also translates button presses into serial protocol that is sent to the frame — indicating which buttons have been selected.

  • Page 43: Power-Up Sequence

    The control panel next goes to RAM, executes the operating program from RAM, and waits for commands from the frame. If the panel receives no information from the frame, the Synergy 1 panel waits in the “Synergy 1 Logo” mode as show below.

  • Page 44: Software Upgrades

    If the contents of the frame’s flash memory fail a checksum test, the system goes into upgrade mode. Refer to the section “Synergy 1 Software Upgrades” on page 3–9 for the procedure to upgrade the software for your Synergy 1 switcher. For instructions on upgrading your Synergy 100 software, refer to section “Synergy 100 Software Upgrade”...

  • Page 45: A Note About Memory Registers

    Notes on Using a USB Key You may receive a “USB Upgrade Failed” error message when the Synergy control panel is powered on. Should you receive this error message, contact Ross Video Technical Support for instructions on how to correct the error.

  • Page 46: Board Labeling

    Board revision (ISS = Issue) Where a white square is present in the label string, letters may be written within the square to indicate a minor variation on the board itself. 2–22 • System Architecture Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 47: Software Upgrades

    This chapter provides instructions for upgrading the Synergy switcher software from a storage device. The following topics are discussed: • Synergy 1 Jumpers and Switches • Synergy 1 Software Upgrades • Synergy 100 Jumpers and Switches • Synergy 100 Software Upgrade Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Software Upgrades • 3–1...

  • Page 48: Synergy 1 Jumpers And Switches

    To gain access to the control panel jumpers, as outlined in the section, “Synergy 1 Control Panel Jumpers and Switches”on page 3-3, it will be necessary to remove the safety barrier from the inside of the Control Panel’s tub. The equipment still presents a safety hazard with the power switches in the OFF position.

  • Page 49: Synergy 1 Control Panel Jumpers And Switches

    To gain access to the control panel jumpers, as outlined in the section, “Synergy 1 Control Panel Jumpers and Switches”on page 3-3, it will be necessary to remove the safety barrier from the inside of the Control Panel’s tub. The equipment still presents a safety hazard with the power switches in the OFF position.
  • Page 50 Refer to the section “System Reset Notes”on page 3-7 for additional important information about the system reset function. 3–4 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 51: Frame Jumpers And Switches

    This 8-position DIP switch is adjusted only when upgrading Squeeze & Tease 3D/WARP software on the Synergy 1 panel and frame. In that case, set SW8 in the Up position to enable Squeeze & Tease 3D/WARP software upgrades from a floppy disk or USB key.
  • Page 52 Note Place the switch in the Up position when you want to restrict access to installation menus. For certain facilities, this setting is recommended once installation is complete. 3–6 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 53: System Reset Notes

    • POWER FAIL secondary power supply. • FRAME — when lit, indicates that there is a fault with the frame primary supply, PANEL FRAME secondary supply, or fans. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Software Upgrades • 3–7...

  • Page 54: Power Failure Recovery

    Power Failure Recovery The power failure recovery feature of the Synergy 1 SD switcher protects the entire panel setup in situations where power is lost. When power is restored after a failure, all setups return exactly as they were, immediately before the power failure.

  • Page 55: Synergy 1 Software Upgrades

    16-S1, or higher, without upgrading your control panel. If your hardware meets the requirements of the software upgrade, proceed to with the next step and backup your system. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Software Upgrades • 3–9...

  • Page 56: System Backup

    Synergy 1 SD Switcher • Software Version [vXX.xx] Backup • Today’s Date This completes the procedure for saving your setups to a storage device. Please continue with the “Software Upgrade” procedure. 3–10 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 57: Software Upgrade

    “marquee” fashion. Power off the frame. 10. Power off the control panel. 11. Move DIP Switch 4, SW8 (on the Frame CPU Board) to the Down position. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Software Upgrades • 3–11...
  • Page 58 The completion is clearly indicated when the menu buttons flash in “marquee” fashion. Power off the frame. Power off the control panel. 10. Move DIP Switch 4, SW8 (on the Frame CPU Board) to the Down position. 3–12 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 59: Restoring Registers To The Synergy 1 Switcher

    • You may receive a “USB Upgrade Failed” error message when the Synergy 1 control panel is powered on. Should you receive this error message, contact Ross Video Technical Support for instructions on how to correct the error.
  • Page 60 USB key, as well as the data on the next one you insert into the switcher. Eject the storage device from the switcher. This completes the procedure for restoring your disk registers. 3–14 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 61: Synergy 100 Jumpers And Switches

    Front of Board Down Jumper Positions • Up — Jumper is away from the front of the board. • Down — Jumper is towards the front of the board. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Software Upgrades • 3–15...

  • Page 62: Frame Jumpers And Switches

    Down — Software can not be upgraded from a storage device. This is the default position. 4. DIP Switch 2 This 8-position DIP switch has the following system assignments (from left to right): 3–16 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 63 WARNING! Installation settings are locked; the switcher will now revert to its previously saved installation settings. 0. OK Down Accept Warning Message – Locked Installation Settings Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Software Upgrades • 3–17...

  • Page 64: System Reset Notes

    Simply turning the frame off, or loosing power to the control panel, will not reset the video state, because a frame reset has not been initiated. 3–18 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 65: Synergy 100 Software Upgrade

    LED on the floppy drive or USB port goes out. Doing so may destroy the data on your floppy disk or USB key, as well as the data on the next one you insert into the switcher Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Software Upgrades • 3–19...

  • Page 66: Software Upgrade

    If you have saved your setups to disk, press SEL under the “Cont” prompt and • continue with the upgrade. Insert the Synergy Software Upgrade Disk in the drive. 3–20 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 67 USB UPGD FAIL — This message informs you that the Synergy 100 control panel has failed to upgrade. Contact Ross Video Technical Support for more information. •...
  • Page 68 Notes on Upgrading Software with a USB Key Please note: • Synergy 100 systems released before version 16 are able to load version 16 or later software, and revert back to earlier versions. 3–22 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 69: Restoring Registers To The Synergy 100 Switcher

    USB UPGD FAIL — This message informs you that the Synergy 100 control panel has failed to upgrade. Contact Ross Video Technical Support for more information. Restoring Registers to the Synergy 100 Switcher Use the following procedure to restore your registers to on-line memory: Ensure that new Synergy software version is properly installed.
  • Page 70 3–24 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 71: Option Boards

    Removing or Installing the Dual Border Generator • Ultimatte Insider™ Board • Installing the Ultimatte Insider Board • Dual Aspectizer Board Installation – Synergy 1 • Frame Tally Board Installation Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Option Boards • 4–1...

  • Page 72: Optional Boards

    Dual Border Generator (Floating Border Generator for the Synergy 100) ™ • Ultimatte Insider Board • Dual Aspectizer Board (Synergy 1 only) • Frame Tally Board Each option board is discussed in detail in the following sections. 4–2 • Option Boards Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 73: Timed Aux Bus - Synergy 1

    Loosen and remove the four screws that attach the stabilizer brackets to the frame processor board. • Remove the brackets and set aside with the screws in a safe place for later re-installation. Read the Aux Bus slot labels closely. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Option Boards • 4–3...
  • Page 74 Caution Failure to install a module with a precise 1:1 pin-to-socket orientation will damage the Frame Processor Board, the selected module — or both! Double check your work! 4–4 • Option Boards Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 75: Removing A Timed Aux Bus

    Loosen and remove the four screws that attach the stabilizer brackets to the frame processor board. • Remove the brackets and set aside with the screws in a safe place for later re-installation. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Option Boards • 4–5...
  • Page 76 12. Replace the Frame Processor Board assembly in the frame, ensuring it is firmly seated. 13. Power on the Synergy 1 frame. This completes the procedure to remove a timed Aux Bus from the Synergy 1 frame. 4–6 • Option Boards...

  • Page 77: Squeeze & Tease 2D Board

    The board mates with three connectors as shown, plus two mounting standoffs. The standoffs secure the Squeeze & Tease 2D Board to the Frame Processor Board. Squeeze and Tease Mounting Location Squeeze & Tease 2D Board Mounting Location Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Option Boards • 4–7...
  • Page 78 JP14 JP13 Norm / Debug Norm / Debug • JP13 — leave the jumper in the Norm position. • JP14 — leave the jumper in the Norm position. 4–8 • Option Boards Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 79: Squeeze & Tease 3D/Warp Board

    Synergy 100 panel, refer to the section “Synergy 100 Software Upgrade” on page 3–19. The Squeeze & Tease 3D / WARP board installs on the left front center of the Synergy 1 Frame Processor Board, as indicated in the figure: “Squeeze & Tease 3D/WARP Board Mounting Location”...
  • Page 80 – so as not to bend the pins. • Set the board aside on a clean, flat, static-free surface. 4–10 • Option Boards Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 81 Frame Board, near the middle, front of the board. The sockets are labeled J20, J22, and J23. The three Synergy 1 Frame Board sockets will mate with the three headers on the S&T 3D / WARP board. The Squeeze & Tease 3D / WARP Board headers are labeled J1, J2, and J3.

  • Page 82: Installing The 3D Fan Assembly

    40° Celsius. The fan inlet filter must be kept clean and free of obstructions. If you are using a Synergy 1 switcher, the top and front panel covers must be in place when operating with the Squeeze & Tease 3D/WARP option installed.
  • Page 83 Caution Observe all static discharge precautions throughout the procedure. Turn off the power to the frame and carefully remove the Synergy 1/100 Frame Processor Board (4216A-001) from the frame. Set it on a clean, flat, static free surface, with the rear of the board to your left. This orientation allows for the easiest access to the Squeeze &...

  • Page 84: Squeeze & Tease Software Upgrade

    This completes the procedure for installing the Squeeze & Tease 3D/WARP Fan Assembly on the Squeeze & Tease 3D/WARP card within the Synergy 1 frame. Please contact Ross Video Technical Support if any further assistance is required. Next you will upgrade the Squeeze & Tease software.
  • Page 85 Follow the instructions on the menu system of the control panel, including when to insert S&T 3D / WARP Upgrade Disk 2 if you have a Synergy 1 switcher, and wait for the upgrade process to complete. The completion is clearly indicated.
  • Page 86 Important After restoring power to the Synergy control panel, you may receive an error message, “USB Upgrade Failed” if you have a Synergy 1. If you have a Synergy 100 panel, the error message, “USB UPGD FAIL” may be displayed.
  • Page 87 Important After restoring power to the Synergy control panel, you may receive an error message, “USB Upgrade Failed” if you have a Synergy 1. If you have a Synergy 100 panel, the error message, “USB UPGD FAIL” may be displayed. Refer to the section “Notes on Upgrading Software with a USB Key”...

  • Page 88: Dual (Floating) Border Generator

    The Dual Border Generator installs on the left side of the Frame Processor Board, as indicated in the figure below. The board mates with two connectors as shown, plus four mounting standoffs. Border Generator Mounting Location Dual Border Generator Location and Mounting 4–18 • Option Boards Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 89 Double check the alignment of the Dual (Floating) Border Generator by sighting down the connectors. No pins should be visible where the header meets the card. This completes the procedure to remove or install the Dual (Floating) Border Generator. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Option Boards • 4–19...

  • Page 90: Ultimatte Insider™ Board

    The following information is current as of Revision 1.03 of the Ultimatte Insider Board. The figure below illustrates the Ultimatte Insider Board — an option card for the Synergy 1 and Synergy 100 switchers that is manufactured by Ultimatte Corporation.

  • Page 91: Installing The Ultimatte Insider Board

    Observe all static discharge precautions throughout the procedure. Power down the Synergy frame. Carefully remove the Synergy 1 Frame Processor Board from the frame, and set it on a clean, flat, static free surface, with the rear of the board away from you.

  • Page 92: Ultimatte Insider Board Jumpers

    When complete, carefully replace the Synergy 1 Frame Processor Board into the frame, and secure with the outer latches on the board edges. This completes the installation for the Ultimatte Insider option. Refer to the Synergy 1 Operation Guide or the Synergy 100 Operation Guide for operating instructions.

  • Page 93: Dual Aspectizer Board Installation - Synergy 1

    The Aspectizer option is mutually exclusive with the Ultimatte Insider option. Only one of the two can be installed at any time. This section provides instructions for installing the Dual Aspectizer on the Synergy 1 Frame Processor Board. The following topics are discussed: •...

  • Page 94: Upgrading The Dual Aspectizer

    MP16 as it inhibits proper installation of the Dual Aspectizer Board. Contact Ross Video Technical Support for details. When complete, carefully replace the Synergy 1 Frame Processor Board into the Synergy frame, and secure with the outer latches on the board edges.
  • Page 95 Cards Menu is displayed. This completes the procedure to upgrade your Dual Aspectizer Board. Refer to the section “Dual Aspectizer Setup” in the Synergy 1 Installation Guide to set up the Aspectizer for operation. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 96: Frame Tally Board Installation

    Frame Tally Board Installation The Synergy 1 switcher includes 16 configurable frame tally relays, each of which can be assigned to any video input or to the program output. The Frame Tally Board (4216A-004) installs on the Frame Motherboard (4216A-002) at the rear of the Synergy 1 frame.

  • Page 97: Frame Processor (Cpu) Board

    The following topics are discussed in this chapter: • Frame Processor (CPU) Board • Frame Jumpers and Switches • Deserializer Module • Serializer Module • Serializer/Deserializer Module Installation Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Frame Processor (CPU) Board • 5–1...
  • Page 98 Frame Processor (CPU) Board The figure below shows the Synergy 1 Frame Processor (CPU) Board (4216A-001). Frame CPU Board 1) Serializer/Deserializer Sections 5) Backup Battery for NV RAM 9) Option Sockets 2) LED Section 6) Squeeze & Tease Board Connectors...
  • Page 99 5. Backup Battery for NV RAM The Backup Battery ensures that the contents in non-volatile RAM are not lost in the event of a power loss to the frame CPU board. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Frame Processor (CPU) Board • 5–3...
  • Page 100 Aspectizer (4000A-050). Refer to the section “Ultimatte Insider™ Board” on page 4–20 for details on the Ultimatte Insider Board. For information on the Dual Aspectizer, refer to the section “Dual Aspectizer Board Installation – Synergy 1” on page 4–23. Note Only two of the three connectors are used to mate with the Ultimatte™...
  • Page 101 RS-422 control cable. In the unlikely event that the control panel has crashed, it may be necessary to manually reset the control panel. Refer to the “System Reset Notes” section of either the Synergy 1 Installation Guide or the Synergy 100 Installation Guide for additional information.
  • Page 102 Down — Installation settings can be changed without restriction. However, upon exiting the menus, a “Warning” alerts you that settings are about to be changed: Synergy 1 — Installation Warning 5–6 • Frame Processor (CPU) Board Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 103 Up — Software can be upgraded from a floppy disk or USB key. Refer to the section “Synergy 1 Software Upgrades” on page 3–9 for upgrade instructions for your Synergy 1 control panel. For information on upgrading the software for your Synergy 100 control panel, refer to the section “Synergy 100 Software Upgrade”...

  • Page 104: Deserializer Module

    Background), you can swap a module from a non-critical location (such as an unused timed Aux Bus slot ) in order to continue production. You can not hot-swap modules. 5–8 • Frame Processor (CPU) Board Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 105: Serializer Module

    Since the switcher manipulates the video, the resultant image’s EDH checksum will no longer match that of the original input video, and may be flagged as an error by downstream equipment. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Frame Processor (CPU) Board • 5–9...

  • Page 106: Serializer/Deserializer Module Installation

    Failure to reinstall a module with a precise 1:1 pin-to-socket orientation will damage the Frame Processor Board, the selected module — or both! Double check your work! 5–10 • Frame Processor (CPU) Board Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 107 After installation, “sight” down the board at the connector level, to make sure that there are no exposed pins. This completes the procedure to remove or install a Serializer or a Deserializer module. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Frame Processor (CPU) Board • 5–11...
  • Page 108 5–12 • Frame Processor (CPU) Board Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 109: Working With Installed Options

    Installing Software Options – Synergy 100 Important Serial numbers allow Ross Video to track which options have been purchased by each customer. Switchers shipped in August 1999 or later have serial numbers that were installed (in flash memory) at the factory.

  • Page 110: Installed Options Menus - Synergy 1

    Several important menus are available that allow you to verify all of the installed options in your Synergy 1 switcher — with serial numbers as well as software option codes. The menus also display the revision levels of all system boards, and allow you to install software options.

  • Page 111: Panel Boards Menu

    FPGA Rev — This column lists the FPGA revision date of the associated board. The Panel Boards Menu is provided for information only — no action can be taken. Use the following procedure to list the panel board information for your Synergy 1 switcher: Navigate to the Installed Options Menu as follows: •...

  • Page 112: Frame Boards Menu

    FPGA Rev — This column lists the FPGA revision date of the associated board. The Frame Boards Menu is provided for information only — no action can be taken. Use the following procedure to list the frame board information for your Synergy 1 switcher: Navigate to the Installed Options Menu as follows: •...
  • Page 113 Use the following procedure to list Option Boards information for your Synergy 1 switcher: Navigate to the Installed Options Menu as follows: • Press HOME (to display the Main Menu 1-2). MORE (to display the Main Menu 2-2). • •...

  • Page 114: Installing Serial Numbers - Synergy 1

    Call Ross Video Technical Support at the number listed on the menu. When you speak to our Technical Support representative, tell them your name, your facility name, the serial number printed on the rear of the Synergy 1 frame, and the Encrypt Code as listed on the menu.

  • Page 115: Installing Software Options - Synergy 1

    Technical Support keeps an up-to-date record of each switcher’s configuration and option status. You will be given a numeric code for each option to enter on the Synergy 1 switcher: • Enter the code using the keypad in the Global Memory System Group.

  • Page 116: Storing And Recalling Option Codes - Synergy 1

    Synergy 1 switcher. • Insert a USB key into the USB port of the Synergy 1 switcher. You must wait 5 seconds after inserting the USB key into the USB port before you can store option codes to it.

  • Page 117: Recalling Option Codes

    • Press MORE to display Installed Options Menu 2-2. Insert the storage device with the saved option codes into the Synergy 1 switcher.You must wait 5 seconds after inserting the USB key into the USB port before you can begin to recall your option codes.

  • Page 118: Using The Options Menu

    100 switcher. All menus are accessed in the Preview Overlay mode. Refer to the section, “Using the Menu System” in your Synergy 100 Operation Guide, for complete instructions. Important Serial numbers allow Ross Video to track which options have been purchased by each customer. Serial numbers are installed in flash memory at the factory.
  • Page 119 6. Frame ID — This heading displays the version number of the processor board • for the Synergy frame. This completes the procedure to view the installed options on your Synergy 100 switcher. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Working with Installed Options • 6–11...
  • Page 120 Encrypt Code is generated. You will be given a 5-digit numeric code that must be entered in the Add field. The Add heading will be highlighted. 6–12 • Working with Installed Options Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 121 On. 10. Press the MENU button to exit the menus. This completes the procedure for installing a new software option for your Synergy 100 switcher. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Working with Installed Options • 6–13...
  • Page 122 6–14 • Working with Installed Options Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 123: Dve Send Option

    Synergy 100 control panel. The Synergy 1 switcher is designed to integrate with all popular brands of DVEs seamlessly — as if they were part of the switcher during on air production. The DVE Send and Remote Control Option makes this possible.

  • Page 124: Installing The Dve Send Option

    Carefully remove the Frame Processor (CPU) Board (4216A-001) from the frame, and set it on a clean, flat, static free surface. Locate the following two sockets: J13, labeled AUX1 IN • • J12, labeled AUX2 IN 7–2 • DVE Send Option Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 125 After installation, “sight” down the board at the connector level, to make sure that there are no exposed pins. Replace the Frame Processor (CPU) Board in the Synergy 1 frame. Power on the Synergy 1 frame. This completes the procedure to install the DVE Send Option. Next you will install the Software Option Registration Key for the DVE Send Option.

  • Page 126: Installing The Dve Send Software Option

    Ross Video Technical Support keeps an up-to-date record of the configuration and option status of each Synergy switcher. You will be given a numeric code for the option to enter on the Synergy 1 switcher: • Enter the code using the keypad in the Global Memory System Group.

  • Page 127: Testing The Dve Send Option

    Testing the DVE Send Option Testing the DVE Send Option requires several important steps — many of which are covered in more detail in the Synergy 1 Installation Guide. This section includes an overview for testing the DVE Send Option.
  • Page 128 12. On the Synergy 1 control panel, ensure that you can key the DVE as a standard Auto Select key. 13. Setup an effect as follows: • On the DVE, program a multi-keyframe transition that has both the video and key channels enabled.

  • Page 129: Power Supplies

    Synergy frame power supplies in the field. The following topics are discussed: • About Redundant Power • Replacing a Synergy 1 Control Panel Power Supply • Calibrating the Control Panel Power Supply • Replacing a Synergy 100 Control Panel Power Supply •...

  • Page 130: About Redundant Power

    1 control panel. This option is not available for either the Synergy 100 control panel or the Synergy 1 frame. The Redundant Power Supply option provides protection against AC power failure in the Synergy 1 control panel. The option allows the control panel to receive power from two independent power sources.

  • Page 131: Replacing A Synergy 1 Control Panel Power Supply

    If the breaker is intact, please continue with the next step. Unplug all AC power cords from the AC outlets. In order to gain access to the Synergy 1 panel power supplies, you must be able to lift the cover of the control panel off the base. To do this: •...
  • Page 132 15. Re-attach cables 7 through 10 to the right side of the new supply. Use the diagram above for reference. 16. Re-attach cables 1 through 6 to the left side of the new supply. Use the diagram above for reference. 8–4 • Power Supplies Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 133: Calibrating The Control Panel Power Supply

    17. Pack the old power supply in the new supply’s shipping container, and return it to Ross Video Technical Support. The supply will be inspected to determine the cause of the failure. 18. Verify all connections. It is not necessary to remove the labels from the ten power supply cables.
  • Page 134 Connect the voltmeter’s probes between TP12 (ground) and TP2. • Measure the voltage. The proper reading should be +12V, ± 50 millivolts. If the voltage does not fall into the correct range, adjust as follows: 8–6 • Power Supplies Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 135 14. Replace and tighten the screws to secure the cover. 15. Return the control panel to its normal operating position. This completes the procedure to check and calibrate the Synergy 1 Control Panel Power Supply. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 136: Replacing A Synergy 100 Control Panel Power Supply

    Unpack the new power supply, and plug it into the DC connector on the back of the Synergy 100 control panel. Pack the old power supply in the new supply’s shipping container, and return it to Ross Video Technical Support.

  • Page 137: Replacing A Synergy Frame Power Supply

    This section provides detailed instructions for replacing a failed power supply in the Synergy frame. A power supply failure may be indicated by the FRAME LED on the Synergy 1 control panel, or by the four-character displays on the Synergy 100 control panel.
  • Page 138 Check the fuse. The switch has a fuse holder that corresponds to the power supply. The fuse rating is printed on the panel surface. • If the fuse is blown, spare fuses are available in the spare parts kit, or from Ross Video Technical Support. •...
  • Page 139 11. Ensure that the green PWR ON LED is lit. Note For the frame supply, there is no calibration procedure required. The supply is factory set. This completes the procedure to change a Synergy frame power supply. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Power Supplies • 8–11...

  • Page 140: Replacing A Synergy Frame Power Supply Fan

    Synergy 1 Control Panel — Power Fail LEDs If the FRAME LED is lit, it indicates that there is a fault with the Synergy 1 frame power supply or fan. If the fan has failed, the FAN FAIL LED on the Synergy 1 frame will be lit.
  • Page 141 14. Power on the Synergy frame. 15. Verify that the ALL OK LED is lit. This completes the procedure to change a failed Synergy 1 frame power supply. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Power Supplies • 8–13...
  • Page 142 8–14 • Power Supplies Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 143: Calibration And Diagnostics

    Calibration and Diagnostics In This Chapter This chapter provides information about calibrating the Synergy 1 and Synergy 100 switchers, and running a variety of diagnostic tests. The following topics are discussed: • Switcher Calibration – Synergy 1 • Switcher Calibration – Synergy 100 •...

  • Page 144: Switcher Calibration - Synergy 1

    “drift” in the knobs or the joystick, or that there is a “limit” problem with a fader. Use the following procedure to calibrate the analog controls of the Synergy 1 switcher: Navigate to the Calibration Menu as follows: Press HOME (to display Main Menu 1-2) •...
  • Page 145 “center” for the joystick, and you will have to re-calibrate the switcher again to clear it. This completes the procedure to calibrate the analog controls of the Synergy 1 switcher. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 146: Switcher Calibration - Synergy 100

    Failure to do so will map a false limit into switcher memory for the control(s) that you did not calibrate, thus preventing proper switcher operation. 9–4 • Calibration and Diagnostics Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 147 Press 1. Overall LED Brightness Control. • Brightness is adjusted by rotating any of the knobs on the panel. To adjust the brightness of the LEDs in the Ross logo in the upper right-hand corner of the control panel: •...
  • Page 148 Step 1), and then exiting it. You will again be asked if you wish to save the calibration, to which you can select Yes in the Mattes Group. 9–6 • Calibration and Diagnostics Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 149: Panel Diagnostic Tools - Synergy 1

    Panel Diagnostic Tools – Synergy 1 The Synergy 1 switcher provides a full array of panel diagnostic tools: • Displaying Panel Information • Potentiometer Test • Fader Test • Joystick Test • Button Test • Lamp Test • Memory Test •...

  • Page 150: Potentiometer Test

    This completes the procedure to display panel information. Potentiometer Test The Pots Test Menu allows you to test the response of all knobs on the Synergy 1 control panel. Use the following procedure to test the potentiometers: Navigate to the Panel Diagnostics Menu 1-2 as follows: Press HOME (to display the Main Menu 1-2) •...

  • Page 151: Fader Test

    This completes the procedure to test the potentiometers of the Synergy 1 control panel. Fader Test The Fader Test Menu allows you to test the fader on the Synergy 1 control panel. Use the following procedure to test the fader: Navigate to the Panel Diagnostics Menu 1-2 as follows: •...

  • Page 152: Joystick Test

    This completes the procedure to to test the fader on the Synergy 1 control panel. Joystick Test The Joystick Test Menu allows you to test all three axis of the Joystick of the Synergy 1 panel. Use the following procedure to test the Joystick: Navigate to the Panel Diagnostics Menu 1-2 as follows: •...

  • Page 153: Button Test

    This completes the procedure to pushbuttons on the Synergy 1 control panel. Lamp Test The Lamp Test Menu allows you to test large groups of buttons on the Synergy 1 control panel. Use the following procedure to test the lamps: Navigate to the Panel Diagnostics Menu 1-2 as follows: •...

  • Page 154: Memory Test

    The menu indicates any failures. This completes the procedure to test the system RAM. Display Test The Display Test Menu allows you to test the display screen of the Synergy 1 System Control Group. Use the following procedure to test the display: Navigate to the Panel Diagnostics Menu 2-2 as follows: •...

  • Page 155: Disk Test

    This completes the procedure to test the display screen of the Synergy 1 System Control Group. Disk Test The Disk Test Menu allows you to test the floppy disk drive or USB port of the Synergy 1 switcher. Caution The contents of the floppy disk or USB key will be lost when you perform this test.

  • Page 156: Panel Tx/Rx Test

    • The menu indicates Pass or Fail. This completes the procedure to test the floppy disk drive or USB port of the Synergy 1 switcher. Panel TX/RX Test The Panel TX/RX Test Menu allows you to test communications with various remote control and communications ports.
  • Page 157 Press Clear to clear all recorded data for the selected Tx or Rx traffic. This completes the procedure to monitor the TX/RX functions of the Synergy 1 control panel. Repeat this procedure for every communications port you wish to monitor.

  • Page 158: Tally Test

    This completes the procedure to test tally relays. DIP/Jump Test The DIP/Jump Test allows you to test the DIP and jumper switches in the Synergy 1 control panel with the aid of a graphical representation on the display. The graphical representation runs in real time, meaning any changes to the physical state of the panel DIP or jumper switches are instantly displayed.
  • Page 159 MORE (to display Panel Diagnostics Menu 2-2) Press DIP/Jump Test to display the DIP/Jump Test Menu. DIP/Jump Test Menu This completes the procedure to test the panel DIP and jumper switches. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Calibration and Diagnostics • 9–17...

  • Page 160: Frame Diagnostic Tools - Synergy 1

    Frame Diagnostic Tools – Synergy 1 The Synergy 1 switcher provides several frame diagnostic tools: • Frame TX/RX Test • Frame DIP/Jump Test • GPI Test • Frame Tally Test • Internal Video Test Each frame diagnostic function is discussed in the following sections.
  • Page 161 Use the middle Com Port knob to select the port you wish to monitor. Press Monitor to display the Com Port Monitor Menu. Com Port Monitor Menu Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Calibration and Diagnostics • 9–19...

  • Page 162: Frame Dip/Jump Test

    This concludes the procedure to monitor frame TX/RX functions. Frame DIP/Jump Test The DIP/Jump Test allows you to test the DIP and jumper switches in the Synergy 1 frame with the aid of a graphical representation on the display. Use the following procedure to test the frame DIP and jumper switches:...

  • Page 163: Gpi Test

    If a loop-back connector is not available, turn on one of the GPI outputs as per the instructions in Chapter 9, “Additional Installation Setups” of the Synergy 1 Installation Guide. Using a jumper wire, connect the active output to the input you wish to test.

  • Page 164: Frame Tally Test

    This completes the procedure to test tally relays. Internal Video Test The Internal Video Test allows you to test the video paths within the Synergy 1 frame. To perform this test, you will need a test file, which is provided by Ross Video Technical Support. This file contains stored memories, which were created using the switcher’s internally generated video sources,...
  • Page 165 If you selected Test All, a list of failed memories appears in the scroll area of the display. You can scroll through the list using the middle Failed memories knob. This completes the procedure to test the internal video paths. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Calibration and Diagnostics • 9–23...

  • Page 166: Diagnostic Tools - Synergy 100

    In the System Control Group, the name and location of the knob appears in the display. For example, Dgan for the GAIN knob in the Downstream Keyer Group. In addition, the LEDs in the Transition Progress Bar will light. 9–24 • Calibration and Diagnostics Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 167: Fader Test

    SEL in the System Control Group This completes the procedure to test the potentiometers on the Synergy 100 panel. If you are unsure about the results of the test, or think that the results are incorrect, contact Ross Video Technical Support.

  • Page 168: Positioner Test

    In the System Control Group, Pos and the letter X, Y, or Z appears in the display, depending on which axis you are testing. • In addition, the LEDs in the Transition Progress Bar will light. 9–26 • Calibration and Diagnostics Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 169: Button And Lamp Test

    SEL in the System Control Group This completes the procedure to test all pushbuttons on the Synergy 100 control panel. If you are unsure about the results of the test, or think that the results are incorrect, contact Ross Video Technical Support.

  • Page 170: Communication Port Monitoring

    Use the UP ARROW or DOWN ARROW (1 or 10) buttons to select the communication port you want to monitor. • Press the right SEL button to accept the new settings. 9–28 • Calibration and Diagnostics Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 171 This completes the procedures for setup of the Communication Port Monitoring function. If you require further information on the various options and their associated values, contact Ross Video Technical Support at the number listed in the front of this guide.
  • Page 172 9–30 • Calibration and Diagnostics Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 173: Control Panel Boards

    Synergy 1 Control Panel Boards • Synergy 1 Panel CPU Board Layout • Synergy 1 Rear Panel Connectors • Panel CPU Replacement for the Synergy 1 Control Panel • Synergy 100 Control Panel Boards • Synergy 100 Panel CPU Board Layout •...

  • Page 174: Synergy 1 Control Panel Boards

    Synergy 1 Control Panel Boards The figure below illustrates a view underneath the Synergy 1 control panel. Front Edge 4216A-030 4216A-035 Lower Panel Section 4216A-034 Disk Drive Upper Panel Main 4216A-036 Section Display Underside View — Synergy 1 Control Panel...

  • Page 175: Synergy 1 Panel Cpu Board Layout

    Synergy 1 Panel CPU Board Layout The figure below illustrates a top view of the Synergy 1 Control Panel CPU Board (4216A-033). Rear of Panel CPU Panel CPU 4216A-033 Front Edge Synergy 1 Control Panel CPU Board — Functional Blocks The major functional blocks are described below: 1.
  • Page 176 11. Jumpers and DIP Switches This area includes the factory preset jumpers and DIP switches. There are no user-serviceable jumpers or switches in this area. 10–4 • Control Panel Boards Synergy 1 and Synergy 100 Maintenance Guide (v16)

  • Page 177: Synergy 1 Rear Panel Connectors

    Synergy 1 Rear Panel Connectors The figure below illustrates the connector section for the Synergy 1 control panel. All connectors are always present, whether or not you have options installed. In the Synergy 1 Installation Guide, refer to Appendix A, “Specifications” for a list of all control panel pinouts.

  • Page 178: Panel Cpu Replacement For The Synergy 1 Control Panel

    If you wish to take advantage of the keyboard functionality available with version 16 and higher of the Synergy 1 SD software, or install the USB Controller for the USB Removable Media Drive Option, you will need to upgrade your Panel CPU Board to Issue 5.
  • Page 179 Re-attach all cables to the remote and tally ports on the rear of the panel. This completes the procedure for replacing the Panel CPU Board in the Synergy 1 control panel. When you have finished this procedure, re-calibrate your switcher as per the instructions in the section, “Switcher Calibration –...

  • Page 180: Synergy 100 Control Panel Boards

    Also included are the connectors for the 16 standard panel tallies, the connector for the disk drive, or USB port if you have the USB Removable Media Drive Option installed, and the connector for the DC power supply. 10–8 • Control Panel Boards Synergy 1 and Synergy 100 Maintenance Guide (v16)

  • Page 181: Synergy 100 Panel Cpu Board Layout

    This area includes the FPGA with its 2.5V power components, the microprocessor, and the memory chips. 8. Socketed IC One socketed IC is provided for the panel’s boot prom. Synergy 1 and Synergy 100 Maintenance Guide (v16) Control Panel Boards • 10–9...
  • Page 182 This area provides the relays for the panel’s standard 16 primary tallies and the tally and communication connector. 16. Positioner Connector This is the connector for the positioner (joystick). 10–10 • Control Panel Boards Synergy 1 and Synergy 100 Maintenance Guide (v16)

  • Page 183: Synergy 100 Rear Panel Connectors

    One DC connector is provided to supply power to the control panel. 2. Analog Connector One 50-pin connector labeled ANALOG is provided for those users who wish to use their existing Ross RVS-210 or Ross RVS-216 control cable to connect their Synergy 100 panel to the frame. 3. 100/110 Connector One 15-pin “D”...

  • Page 184: Basic Interconnections - Synergy 1

    This section describes the basic types of interconnections on the control panel boards. In the Synergy 1 panel, a single 50-pin ribbon cable is used that runs from the Panel CPU Board (4216A-033) to the Pattern Switch Board (4216A-036), up to the Key Switch Board (4216A-035), across to the Transition Switch Board (4216A-034) and then up to the Crosspoint Switch Board (4216A-030).

  • Page 185: Basic Interconnections - Synergy 100

    A USB port replaces the floppy drive if you have the USB Removable Media Drive option installed. The USB port connects to the Panel CPU Board (4100A-033) with a 60-pin ribbon cable. Synergy 1 and Synergy 100 Maintenance Guide (v16) Control Panel Boards • 10–13...
  • Page 186 10–14 • Control Panel Boards Synergy 1 and Synergy 100 Maintenance Guide (v16)

  • Page 187: Synergy 1 Panel Maintenance

    Synergy 1 Panel Maintenance In This Chapter This chapter provides instructions for a variety of Synergy 1 control panel maintenance procedures. The following topics are discussed: • Replacing a Bulb • Replacing a Button • Replacing a Fader • Replacing a Knob (Potentiometer) •...

  • Page 188: Replacing A Bulb

    Use the following procedure to replace a bulb: Once you have located the burned-out bulb, turn the control panel power switch off. Remove the keycap to reveal the sleeve and bulb within. 11–2 • Synergy 1 Panel Maintenance Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 189 Verify that the bulb is working. Refer to the section “Testing the Lamps ” on page 11-2 for instructions. This completes the procedure to replace a bulb. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Synergy 1 Panel Maintenance • 11–3...

  • Page 190: Replacing A Button

    Exit the menu by pressing both Exit buttons beneath the display. This completes the procedure to test the buttons. Next you will replace the failed button. 11–4 • Synergy 1 Panel Maintenance Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 191: Replacing A Button

    Note that the bulb has a two-wire connection in which polarity is not important. In order to gain access to the Synergy 1 panel boards and locate the button that has failed, you must be able to lift the cover of the control panel off the base.
  • Page 192 14. Verify that the button works correctly. Refer to the section “Testing a Button” on page 11-4 for instructions. This completes the procedure to replace a failed button. 11–6 • Synergy 1 Panel Maintenance Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 193: Replacing A Fader

    Contact Technical Support for details on each display value, or if a problem with the fader is suspected. This completes the procedure to to test the fader on the Synergy 1 control panel. Next you will replace the fader on the Synergy 1 control panel.

  • Page 194: Replacing The Fader

    Disconnect the cable from the circuit board to the Connector/Pot assembly, and note its orientation. Remove the two nuts that secure the entire fader assembly to the tub, and set them aside for later reassembly. 11–8 • Synergy 1 Panel Maintenance Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 195 Do not overtighten the tension adjustment screw. 12. Reposition the Synergy 1 control panel as follows: • Close the control panel top and flip the control panel back onto its side.

  • Page 196: Replacing A Knob (Potentiometer)

    Control, Effects Control and Mattes areas. The procedure does not cover changing the rotary encoders to the right of the display in the System Control area. Contact Ross Technical Support for instructions if one of the rotary encoders has failed.

  • Page 197: Replacing A Potentiometer

    This completes the procedure to test a knob (potentiometer) of the Synergy 1 control panel. Refer to the section “Switcher Calibration – Synergy 1” on page 9-2 for detailed instructions on performing switcher calibrations. Repeat the pots test after the calibration. If the number does not reach both limits or if it does not respond, please continue with the replacement procedure.
  • Page 198 Disconnect all power and data cables from the board. • Continue with the full re-assembly. • Reconnect the metal plate using the lock washers and nuts. • Tighten all nuts securely. 11–12 • Synergy 1 Panel Maintenance Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 199 Refer to the section “Switcher Calibration – Synergy 1” on page 9-2 for instructions. This completes the procedure to replace a knob (potentiometer) on the Synergy 1 control panel. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Synergy 1 Panel Maintenance • 11–13...

  • Page 200: Replacing The Display

    Press UP ONE to exit the Display Test Menu. This completes the procedure to test the display screen of the Synergy 1 System Control Group. You may want to adjust the contrast of the display before you proceed with the replacement procedure.

  • Page 201: Replacing The Display

    Ensure you have enough workspace to access the Display Module. • Position a work light in the control panel tub, if necessary. Remove the failed Display Module as follows: Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Synergy 1 Panel Maintenance • 11–15...
  • Page 202 Large Display (to display the Large Display Menu) • Use the middle Contrast knob to adjust contrast. This completes the procedure to replace the display of the Synergy 1 control panel. 11–16 • Synergy 1 Panel Maintenance Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 203: Synergy 1 Control Panel Options

    Synergy 1 Control Panel Options In This Chapter This chapter provides instructions for installing control panel options in the Synergy 1 switcher. These options are not available in the Synergy 100 switcher. The following topics are discussed: • Installing the Routing Switcher Interface Option •...

  • Page 204: Installing The Routing Switcher Interface Option

    Synergy digital production switcher. You can connect a number of Routers to your Synergy 1 switcher. The procedure for connecting the Router will depend on the type of Router you have. For more information on setting up your device with the Synergy switcher, refer to the Synergy 1 Installation Guide.

  • Page 205: Installing The Character Generator Interface Option

    This section provides general instructions for installing the Character Generator Interface Option, which allows you to control your device directly from the Synergy 1 switcher. You can connect a number of character generators to your Synergy switcher. The procedure for connecting the character generator will depend on the type of device you have.

  • Page 206: Installing The Vtr Remote Control Option

    Refer to the documentation for your VTR to learn more on its specific remote control communications port. Ensure that the desired BNC is configured as a VTR on the Synergy 1 switcher. Refer to the section, “Setting Up BNCs for VTRs” in the Synergy 1 Installation Guide for instructions.

  • Page 207: Installing The Audio Server Control Option

    This section provides instructions for installing the Audio Server Control Option, which can control up to four audio servers directly from the Synergy 1 control panel. For more information on setting up your device with the Synergy switcher, refer to the Synergy 1 Installation Guide.

  • Page 208: Installing The Video Server Control Option

    Louth VDCP control protocol — directly from the Synergy 1 control panel. For more information on setting up your device with the Synergy switcher, refer to the Synergy 1 Installation Guide.

  • Page 209: Installing The Robotic Camera System Interface Option

    Option, which enables serial control over robotic camera systems including pan, tilt, zoom, focus, and scene recalls — directly from the Synergy 1 switcher. For more information on setting up your device with the Synergy switcher, refer to the Synergy 1 Installation Guide Use the following procedure to install the Robotic Camera System Interface Option: Install the Robotic Camera System Interface software option.

  • Page 210: Installing The Monitor Wall Interface Option

    This section provides general instructions for installing the Monitor Wall Interface Option, which allows you to interface between the Synergy 1 switcher and a multi-image display system. You can perform functions such as loading a preset layout, changing the input channel on a particular monitor, or editing dynamic text.

  • Page 211: Miscellaneous Options

    Miscellaneous Options In This Chapter This chapter provides instructions and information for miscellaneous options for the Synergy 1 and Synergy 100 switchers. The following topics are discussed: • Installing the Editor Interface Option • Synergy 1 USB Controller Installation Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

  • Page 212: Installing The Editor Interface Option

    Installing the Editor Interface Option The Editor Interface Option allows a Synergy 1 or Synergy 100 switcher to interface with all popular editing systems. The option itself is comprised of software plus security codes. For more information on setting up your device with the Synergy switcher, refer to the Synergy Installation Guide for your switcher.

  • Page 213: Synergy 1 Usb Controller Installation

    Once you begin the upgrade process, ensure that you fully complete each of the steps before returning your switcher to service. You may also find it useful to have the Synergy 1 Installation and Operation Guides with you while performing the upgrade.

  • Page 214: Replacing The Eeprom

    Use the following procedure to open your Synergy 1 control panel: Create a backup of all your Synergy memory registers. Refer to the section “Storing Memory Registers” of the Synergy 1 Operation Guide for information on saving memory registers to a floppy disk.
  • Page 215 Open the panel by lowering the top of the panel so that it rests upside down on the table or work surface. Ensure that you provide adequate support so that the panel is not resting on the fader arm or positioner joystick. Opened Switcher Panel Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Miscellaneous Options • 13–5...
  • Page 216 The EEPROM that needs to be replaced is located on the Panel CPU Board (4216A-033). This board is located on the switcher panel bottom. Use the following procedure to replace the EEPROM in your Synergy 1 switcher: Caution Observe all static discharge precautions throughout the procedure.

  • Page 217: Removing The Floppy Disk Drive

    Be careful not to damage any of the surrounding electronic components when you remove the EEPROM. If you are not comfortable using the PLCC extraction tool, please contact Ross Video Technical Support for assistance in removing the EEPROM. Insert the new EEPROM into the EEPROM socket paying careful attention to polarity.
  • Page 218 Locate the other end of the floppy disk drive data cable (it is plugged into Panel CPU Board (4216A-033)). The socket is labeled Floppy Disk. 13–8 • Miscellaneous Options Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 219 Locate the end of the controller cable that is plugged into the Panel CPU Board (4216A-033). It is plugged into the socket labeled Panel Switch (see diagram below). To 4216A-036 Floppy Disk Panel Switch 4216A-033 Removing the Controller Cable Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Miscellaneous Options • 13–9...

  • Page 220: Installing The Usb Controller

    The next step is to install the USB controller. There are three main steps: • Install the USB controller • Install the USB data and power cables • Close the switcher panel 13–10 • Miscellaneous Options Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 221 Some boards may have a letter after the first four digits of their label such as 4216A-034. These boards are referred to throughout this document without the letter (i.e. 4216-034). Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Miscellaneous Options • 13–11...
  • Page 222 Panel Top 4216A-030 4216A-035 4216A-034 USB Controller 4216A-036 Power Supply Power Supply Panel Bottom Panel Switch 4216A-033 Synergy 1 USB Installation Overview 13–12 • Miscellaneous Options Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 223 The cable should now run across socket J1 and the next data cable header should easily fit into the socket. • Plug the header into the socket and secure the latches. Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Miscellaneous Options • 13–13...
  • Page 224 Plug the next data cable header into the socket on the USB controller and secure the latches. To 4216A-035 USB Controller 4216A-036 From 4216A-033 Running the Data Cable to the USB Controller 13–14 • Miscellaneous Options Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 225 Running the Data Cable to Board 4216A-035 Immediately fold the data cable back over itself and socket J1. 4216A-035 USB Controller From 4216A-036 Looping the Data Cable Back toward 4216A-034 Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Miscellaneous Options • 13–15...
  • Page 226 J1 on Board 4216A-030. Plug the last cable header into the socket and secure the latches. This completes the procedure for installing the USB cable. 13–16 • Miscellaneous Options Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 227 To 4216A-036 From USB Controller Floppy Disk Panel Switch Power Cable 4216A-033 Plugging the USB Power Cord into the CPU Panel Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Miscellaneous Options • 13–17...
  • Page 228 This completes the procedure for installing the USB controller power cable. Closing the Synergy 1 Switcher Panel Use the following procedure to close the Synergy 1 control panel: Raise the panel top up to a vertical position so that it meets the panel bottom.

  • Page 229: Transferring Files To A Usb Key

    USB key in your Synergy switcher. Refer to the section “Working with Storage Devices” of the Synergy 1 Operation Guide for information on using a USB key with the switcher. This completes the procedure for replacing the Synergy 1 floppy disk drive with a USB controller.
  • Page 230 13–20 • Miscellaneous Options Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 231 Synergy 1 overview........2-12 Synergy 100............ 9-28 video routing ..........2-10 Communications connections Aux connector, frame..........2-7 character generators........12-3 AUX, definition ............. 1-5 editors ............. 13-2 monitor walls..........12-8 Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Index • IX–1...
  • Page 232 9-11 DIP switch 2 ............. 3-4 memory test ............ 9-12 DIP Switch SW1, reserved ....3-6 3-17 panel TX/RX test ..........9-14 DIP Switch SW2, reserved ....3-6 3-17 IX–2 • Index Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 233 3-20 testing, Synergy 1 ........... 11-7 store menu ..........3-10 3-19 Fan Assembly, installing ........4-12 test menu ............9-13 Fan exhaust vent, Synergy 1 frame ......2-6 Display FAN FAIL ........... 2-5 8-10 8-12 replacement ..........11-14 Floating Border Generator test menu ..........9-12...
  • Page 234 JP14, Squeeze & Tease 2D board ..... 4-8 equalizer section ..........5-4 JP14, Squeeze & Tease 3D board ....4-11 Input Carrier Board, installing...... 4-26 JP2, control panel ..........3-3 JP3, control panel ..........3-3 IX–4 • Index Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 235 2-17 Main Menu, Synergy 100........6-10 Module Maintenance deserializer ........2-12 control panel ........... 11-1 serializer .......... 2-11 replacing a bulb ..........11-2 replacing a button ........... 11-4 Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Index • IX–5...
  • Page 236 Phase lock loop............. 2-13 boards menu............6-5 PLL............... 2-13 character generator control ......12-3 Positioner test codes, store and recall on Synergy 1 ....6-8 menu, Synergy 100 ......... 9-26 Dual Aspectizer, installing......4-23 X-Axis ............9-26 Dual Border Generator board ......4-2 Y-Axis.............
  • Page 237 Squeeze & Tease 2D control panel display ........11-14 board, installing ..........4-8 control panel fader.......... 11-7 board, jumpers..........4-8 control panel knob ........11-10 board, removing ..........4-8 Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Index • IX–7...
  • Page 238 ....... 6-2 display............. 9-12 installed panel boards, verifying....... 6-3 fader ............9-9 9-25 joystick test ............. 9-10 GPI..............9-21 memory test ............ 9-12 Internal Video ..........9-22 panel diagnostics..........9-7 IX–8 • Index Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
  • Page 239 USB key notes on using........3-13 3-21 restoring registers ........... 3-23 software upgrade ..........3-22 User, definition............1-4 VCR, definition ............1-5 VDCP, definition ............ 1-5 Version upgrade, software......3-11 3-20 Synergy 1 and Synergy 100 Maintenance Guide (v16-S1) Index • IX–9...
  • Page 240 IX–10 • Index Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

This manual is also suitable for:

Synergy 100

Table of Contents