MOOD PROFUSION iO Networking Manual page 10

W2102 <INTERFACE>: No link.
W2203 <INTERFACE>: Network disconnected.
W2204 <INTERFACE>: Interface disabled.
W2208 <INTERFACE>: Low signal level (<LVL>%).
W2109 <INTERFACE>: DHCP - configuration not yet
W2209 obtained.
W3115 <INTERFACE>:
E2110 <INTERFACE>: DHCP - configuration does not
E2210 set default gateway.
E2111
<INTERFACE>: DHCP - No DNS configuration.
E2211
E2112 <INTERFACE>: STATIC - Incorrect IP address
E2212 set (<IP>).
E2113 <INTERFACE>: STATIC - Incorrect mask
E2213 (<MASK>).
E2114 <INTERFACE>: STATIC - Incorrect IP of
E2214 default gateway (<IP>).
E2115 <INTERFACE>: STATIC - No DNS
E2215 configuration.
E2116 <INTERFACE>: IP address is a network
E2216 address (<IP>).
E2117 <INTERFACE>: IP address is a broadcast
E2217 address (<IP>).
<INTERFACE>: IP address is a loopback
E2118
E2218 class (<IP>).
E2119 <INTERFACE>: IP address is a multicast
E2219 class (<IP>).
E2120 <INTERFACE>: Default gateway address is a
E2220 network address (<IP>).
MOOD: Rev. 3/26/2021
The player does not detect a properly connected Ethernet cable.
Verify Ethernet cable is properly connected. Verify LINK indicator light
is solid green. If possible, temporarily connect another Ethernet
device to test the connection.
The player is not connecting to the WiFi network. Verify WiFi adapter
is properly connected and receiving power. Verify WiFi network
settings on the player.
The player detects a WiFi adapter, but WiFi is disabled. Verify WiFi is
enabled on the player.
The player detects a low WiFi signal. Verify player is close to WiFi
router and that location is not such that signal is blocked (metal racks
and enclosures will limit WiFi signal strength to some degree).
The DHCP server has not assigned IP information. Connection is
established, but DHCP information has not been transmitted. Allow
the player one or two minutes to retrieve network info before testing
the connection again. If this error still appears after performing
another diagnostic test, reboot the player.
This is related to a warning that DNS is not configured. It's not always
needed (DNS) hence why it's a warning. However, if a device is using
HTTPS, and or heartbeat, a DNS is needed for name resolution.
The DHCP server has not assigned gateway information. Connection
is established, but DHCP information has not been transmitted. Allow
the player one or two minutes to retrieve network info before testing
the connection again. If this error still appears after performing
another diagnostic test, reboot the player.
The DHCP server has not assigned DNS information. Connection is
established, but DHCP information has not been transmitted. Allow
the player one or two minutes to retrieve network info before testing
the connection again. If this error still appears after performing
another diagnostic test, reboot the player.
The static IP address is invalid or in conflict with another device on
the network. Verify static IP information on the player for accuracy
and correct as needed.
The subnet mask address is invalid. Verify static IP and subnet mask
information on the player for accuracy and correct as needed.
The default gateway address is invalid. Verify static IP and gateway
information on the player for accuracy and correct as needed.
The static DNS information is not configured. No DNS entries have
been provided in the static configuration. HTTPS update protocol, all
streaming services and heartbeating require a valid DNS.
Verify static IP information on the player for accuracy and correct as
needed.
Verify static IP information on the player for accuracy and correct as
needed.
This error is displayed when a loop back address (127.0.0.1) is used in
place of a valid network IP address. Verify static IP information on the
player for accuracy and correct as needed.
This error is displayed when a multicast address (224.0.0.1) is used in
place of a valid network IP address. Verify static IP information on the
player for accuracy and correct as needed.
Verify static IP information on the player for accuracy and correct as
needed.
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