MOOD ProFusion iS Manual
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Also See for ProFusion iS:
- Quick start manual (9 pages) ,
- Getting started (3 pages) ,
- Wi-fi set-up manual (7 pages)
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ProFusion iS Basic Connectivity Troubleshooting
Note: Your ProFusion iS needs to remain on at all times in order for it to successfully connect for updates.
Verifying the Ethernet Cable Is Properly Connected
STEP 1 Verify there is an Ethernet cable properly connected to the Ethernet port, located on the rear of your ProFusion iS, and your
network equipment (router, hub, or switch).
If there is not an Ethernet cable presently connected to the Ethernet port of your ProFusion iS and your network
equipment, proceed to STEP 2.
If there is an Ethernet cable already connected to the Ethernet port of your ProFusion iS and your network equipment,
skip to STEP 3.
STEP 2 Connect one end of the CAT5 Ethernet cable to the Ethernet port of your ProFusion iS, and the other end of the
cable to your network equipment (router, hub, or switch). Once the cable has been connected, reboot your
ProFusion iS.
•
Press the STANDBY button once (do not hold the button in).
•
In approximately 10 seconds your ProFusion iS will enter a Pause Mode. At this time playback on
the zones will stop.
•
Once your ProFusion iS is in Pause Mode; press the STANDBY button one more time to
complete the shutdown process. This will take approximately 20 seconds.
•
Wait 15 seconds, then press the STANDBY button to power on you ProFusion iS
Once playback has started, proceed to STEP 3.
STEP 3 Verify the LINK light, the green LED located on the front of the ProFusion iS, is illuminated.
If the LINK light is not on, proceed to STEP 4.
If the LINK light is on, skip to STEP 5.
STEP 4 Replace the Ethernet cable (see STEP 2) and verify the LINK light on the front is illuminated.
If the LINK light is on, proceed to STEP 5.
If the LINK light is still not on, confirm the network jack being used is live. If yes, contact Mood Media (See
1
PROFUSION iS BASIC CONNECTIVITY TROUBLESHOOTING
MOOD:
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Summary of Contents for MOOD ProFusion iS
- Page 1 Note: Your ProFusion iS needs to remain on at all times in order for it to successfully connect for updates. Verifying the Ethernet Cable Is Properly Connected STEP 1 Verify there is an Ethernet cable properly connected to the Ethernet port, located on the rear of your ProFusion iS, and your network equipment (router, hub, or switch).
- Page 2 If your ProFusion iS is configured for Static, skip to STEP 7. If your ProFusion iS is configured for DHCP and is should be using Static IP addressing, or if it is configured for Static and it should be using DHCP, contact Mood Media (See “Contacting Mood”).
- Page 3 ProFusion iS. Note: The ProFusion iS connects to an update server daily to check for new music and configuration updates. Unless a customer has setup their own update server devices will connect to the Mood Public UPDATE server (199.204.61.120)
- Page 4 If your firewall configuration has been changed to allow for HTTPS traffic perform Step 8 again. If your firewall is configured to allow for HTTPS traffic and your ProFusion iS is not able to successfully connect, please have your IT department contact Mood Media (see “Contact Mood”).
- Page 5 Contacting Mood Before contacting Mood Customer Support, please have the following information ready: The serial number for your ProFusion iS (located on the front of the device) The Device ID for your ProFusion iS STEP 1 Press the * button to access the Control Panel menu system STEP 2 Press the NAVIGATION DOWN button until the current line indicator (>) is on Device Information,...