Beko CNK321EC0A User Manual page 39

Troubleshooting
The freezer temperature is very low, but the cooler temperature is adequate.
• The freezer compartment temperature is set to a very low degree. >>> Set the freezer
compartment temperature to a higher degree and check again.
The cooler temperature is very low, but the freezer temperature is adequate.
• The cooler compartment temperature is set to a very low degree. >>> Set the freezer
compartment temperature to a higher degree and check again.
The food items kept in cooler compartment drawers are frozen.
• The cooler compartment temperature is set to a very low degree. >>> Set the freezer
compartment temperature to a higher degree and check again.
The temperature in the cooler or the freezer is too high.
• The cooler compartment temperature is set to a very high degree. >>> Temperature setting
of the cooler compartment has an effect on the temperature in the freezer compartment.
Wait until the temperature of relevant parts reach the sufficient level by changing the
temperature of cooler or freezer compartments.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors
too frequently.
• The door may be ajar. >>> Fully close the door.
• The product may have been recently plugged in or a new food item is placed inside. >>> This
is normal. The product will take longer to reach the set temperature when recently plugged
in or a new food item is placed inside.
• Large quantities of hot food may have been recently placed into the product. >>> Do not
place hot food into the product.
Shaking or noise.
• The ground is not level or durable. >>> If the product is shaking when moved slowly, adjust
the stands to balance the product. Also make sure the ground is sufficiently durable to bear
the product.
• Any items placed on the product may cause noise. >>> Remove any items placed on the
product.
The product is making noise of liquid flowing, spraying etc.
• The product's operating principles involve liquid and gas flows. >>> This is normal and not a
malfunction.
There is sound of wind blowing coming from the product.
• The product uses a fan for the cooling process. This is normal and not a malfunction.
There is condensation on the product's internal walls.
• Hot or humid weather will increase icing and condensation. This is normal and not a
malfunction.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors
too frequently; if open, close the door.
• The door may be ajar. >>> Fully close the door.
There is condensation on the product's exterior or between the doors.
• The ambient weather may be humid, this is quite normal in humid weather. >>> The
condensation will dissipate when the humidity is reduced.
39 / EN Refrigerator / User manual