Cisco 7945 Manual page 2

Guide to using your CISCO IP 7945 phone at Imperial College
To transfer a call
To make an inquiry call
To put a call on hold
To Pick Up a call
How to use/ pick up a Monitor/ Pick
Up button
Issued on 11.02.2013
Announce to the caller you are going to transfer their call
1. Press the Transfer button. The call will go on hold.
2. Dial the extension you wish to transfer to
3. Announce the call. (To return to the caller, if there is no answer, or
the extension you require is busy. Press End Call and then press
Resume button).
4. Press the Transfer button
5. Replace the receiver
Whilst you are having a telephone conversation
1. Press Hold button. The 1
hold.
2. Press Transfer button
3. Dial the required extension number and speak to your colleague
4. To return to the caller once your colleague has answered your
inquiry, or if there is no answer, or the extension you require is
busy. If your colleague does not hang up, press End Call and then
press Resume button.
Announce to the caller you are going to them on hold
1. Press Hold button
2. To retrieve the call press the Resume button
1. Lift the receiver
2. Press PickUp button
On a Cisco IP 7945 Phone you can have the spare feature button
(round button to the left of the screen) programmed up as a Monitor/
Pick Up button which illuminates (and rings if requested). To request a
Monitor/ Pick Up button please contact your Telecoms Rep. who will
need to place an order for a software change.
To answer a Monitor/ Pick Up call
When the feature button is flashing amber (and ringing if set up to ring)
1. Lift the receiver
2. Press the feature button which represents your colleague
To transfer a call
Announce to the caller you are going to transfer their call
1. Press the Transfer button. The call will go on hold.
2. Press the feature button which represents your colleague. If the
button is lit up red it means your colleague is on the phone, so if
you transfer the call it will go to their voicemail if they have
voicemail.
3. Announce the call. (To return to the caller, if there is no answer, or
the extension you require is busy. Press End Call and then press
Resume button).
4. Press the Transfer button
5. Replace the receiver
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person you were talking to will be put on
Produced by Karen Vincent