Axis 292 User Manual page 31

The Status indicator LED is flashing red and the AXIS 292 is inaccessible
A firmware upgrade has been
interrupted or the firmware has
otherwise been damaged.
No image or slow updating of images on video out
The video source is too heavily
loaded
Network bandwidth not suffi-
cient
Poor image quality on monitor
Wrong PAL/NTSC settings
Video source has been config-
ured with low resolution or high
compression.
Wrong cabling
Cannot connect to the video source
Video source is no longer avail-
able.
Wrong IP address to the video
encoder.
Wrong user/password to the
video encoder.
Wrong source type selected.
When modifying a source in the
video source list, the AXIS 292
reconnects to a different source.
Initial connection very slow
The initial connection to a new
video source takes a long time.
No audio out
Audio not available.
Problems with alarms from video encoders
Alarm has no effect
For additional assistance, please contact your reseller or check the product's support pages
on the Axis Website at http://www.axis.com/techsup
See the Emergency Recovery Procedure above.
Try limiting the number of clients accessing the video source. Slow performance may be caused
by e.g. heavy network traffic, many users with access to unit, low performing client, complexity
and movement in the image etc.
Adjust the video and audio settings of the video source to suit the prevailing conditions.
Check PAL/NTSC settings.
Adjust the video source configuration.
Check cabling, swap if necessary.
Check if the video source is accessible from a PC. Check if the source has been turned off, if it
has received a new IP address or if the password has changed. Change the AXIS 292 settings
accordingly.
Check the IP address to the encoder in the Video Source list in the AXIS 292. Ensure the address
does not use an http:// prefix.
Check that the user name and password for the encoder are correct.
Select automatic detection of source type or specify the correct source type.
The AXIS 292 always reconnects to the first source in the video source list.
This is normal behavior, as caching a new source always takes longer. The decoder will connect
much more quickly the second time.
Check if audio is supported and enabled on the encoder. Check the cabling used. Check that the
volume out from the decoder is high enough.
Check that the correct source (video encoder) name is used.
The source may be out of service - check this by pressing the Connect to button in the video
source list.
If using HTTP notification for the alarm, check that the message is correctly URL-encoded. See
the online help in the video encoder.
See also the Server log, which may contain relevant information.
AXIS 292 - Troubleshooting 31