Sunrise Internet Box User Manual page 150

A.7 Resetting factory configuration
If you lose your password or if, after having entered new parameters in your Sunrise Internet Box, you
cannot access the Internet nor the Graphical User Interface of the Sunrise Internet Box, you can restore
the normal operation with the "factory" parameters via the Restore Default procedure.
To reset to the default settings and therefore restore the Sunrise Internet Box to its factory configuration,
use one of the following methods:
Press and hold for about 10 seconds the Reset button located on the left panel of the Sunrise Internet
a)
Box. Meanwhile, the wrench LED lights up. As soon as all LEDs light up for a short time, the reset is
triggered.
In the graphical User Interface (http://192.168.1.1), select My Sunrise Internet Box > Maintenance
b)
> Resets> Reset.
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This operation deletes the entire personalised configuration of your Sunrise
Internet Box: Password, Configuration, customized wireless settings, etc.
After a factory reset, it is necessary to install your Sunrise Internet Box again
(see Internet Connection Section 3.5). It is possible to save the configuration of
your Sunrise Internet Box before you reset it and to play it back as soon as the
device operates normally again (see section 3.3.10.2).
Sunrise Internet Box User Manual